Product arrived promptly and was well packaged. I was aware the product was a 2nd user discounted offer, significantly cheaper than new, but the casing is damaged and discoloured. More like something... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Disappointed that I was unable to claim VAT back on this purchase. I recommend that that the site take more steps to simplify this so that it is not an issue moving forwards!!
We recently ordered a hospital bed for my 90-year-old grandmother who has arthritis in her hip. Selfimed were nothing but helpful with their prompt replies to my queries regarding VAT exemption and ar... もっと見る
企業が回答しました
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... もっと見る
企業が回答しました
企業情報
当該企業による記述
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Delivery Promise
Next-Day Delivery
Next Working Day Delivery is available Monday to Friday for orders placed before 12 noon. Please note that heavy and bulky items are excluded from this service.
連絡先
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, 英国
- +443301332808
- info@selfimed.com
- selfimed.com
4.0
ほぼ満足
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient service
Efficient service, great communication, responsive. Good product.
2024年1月21日
自発的なレビュー
SelfiMed UK からの回答
Thank you for your feedback! We're glad to hear you found our service efficient, communication great, and product satisfactory. If you need anything else, feel free to reach out.
Fantastic service from this company
Fantastic service from this company, great communication, very helpful and happy to sort any problems.
Fully recommend
2024年1月29日
自発的なレビュー
SelfiMed UK からの回答
We greatly appreciate your positive review! It's wonderful to hear that you found our service fantastic, our communication great, and our team helpful in resolving any issues. Thank you for recommending us! If you ever need anything else, please feel free to reach out.
SelfiMed UK からの回答
Thank you for your feedback! We're delighted to hear that you had a great experience with our fast delivery and high-quality products. If you need anything else or have any questions, feel free to let us know.
Relyable
I want to express my thankfullnes towards Selfimed. They stood next to my when I experienced troubles with Spanish customs importing a defibrilator. Then they resended another one to Holland without any problems. Nice to know that customerfriendlyness and service still counts for them.
2024年1月11日
自発的なレビュー
SelfiMed UK からの回答
Thank you for your positive feedback! We're pleased to have been of assistance during your experience with Spanish customs. Ensuring customer satisfaction is our priority, and we're glad we could successfully resend another defibrillator to Holland without any issues. If you have any further needs or questions, feel free to reach out.
Equipment at a third of the cost
Equipment at a third of the cost, in perfect working order. Good service history with no imperfections. Cannot believe I almost paid full price for a brand new item. I heard about Selfimed and was sceptical at first but I will defo be using them again.
2023年12月29日
SelfiMed UK からの回答
Hi JO,
We're thrilled to hear about your positive experience with our equipment! Providing quality products at affordable prices is our goal at Selfimed. We're glad you found value in choosing us and we look forward to serving you again in the future!
Great pre-sales communication via…
Great pre-sales communication via Whatsapp. I had some queries before buying and the team were very helpful with a quick response time.
The dispatch was quick, the team responded quickly when I had concerns about the delivery, and the items were as described, while also being the cheapest I could find on the market.
Have already recommended them to a friend, would shop here again.
2024年1月3日
自発的なレビュー
SelfiMed UK からの回答
Thank you for your fantastic review! We're thrilled to hear that our pre-sales communication and swift response time met your expectations. We aim to ensure a smooth shopping experience, from quick dispatch to accurate product descriptions. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Great Service and helpful advice
Great Service and helpful advice, delivered within 2 days !
2023年12月20日
SelfiMed UK からの回答
Dear David,
Thank you immensely for your fantastic feedback, even though there was an oversight in your order, resulting in one piece being left behind initially and shipped later. Wishing you a joyous and prosperous 2024 ahead!
Best regards, SelfiMed
I bought a spare CPAP for my partner
I bought a spare CPAP for my partner. He preferrs it to his expensive NHS one. It cost £80 + p&p. What's not to like. Arrived quickly. VAT form was a bit of a palava.
2023年12月9日
SelfiMed UK からの回答
Happy Holidays, Helen! We remain dedicated to supporting you and providing top-notch medical devices. Our commitment to offering these devices at unbeatable prices will persist. Your ongoing support means the world to us. Thank you!
Selfimed is a genuine supplier of new…
Selfimed is a genuine supplier of new and used medical equipment. They have a good customer service and respond very quickly. In short they are highly recommended.
2023年12月5日
SelfiMed UK からの回答
Thank you very much brother. Your support means a lot for our business.
Delivery was quick
Delivery was quick. Machine in good condition. Only thought I have is after spending so much money a couple of complimentary filters would have been nice as I had to order some before I use the device.
2023年11月26日
SelfiMed UK からの回答
Thank you. We are improving our services every day from your feedback.
SelfiMed UK からの回答
Thank you for the remark. We take it serious and promise to revise our prices.
Very helpful and professional.
Very helpful and professional.
Responded with patience, to my many questions.
Highly recommended company.
2023年10月2日
SelfiMed UK からの回答
It is our duty to treat you with respect. You are the fuel needed for our business to move forward. Thank you
cpap
Hello ,thank you for the prompt delivery of the machine, unfortunately it would not perform immediately. to get it to function I had to do a factory reset which meant I had to research a manual on the Internet to find out how to do this as I was not aware initially as to why it wouldn't work. It is now functioning correctly and I'm pleased with it, also it was rather grubby looks like it was just sent out as it came in regards Robert
2023年10月7日
SelfiMed UK からの回答
You have thought us something. Appreciated
Minor problem with order
Minor problem with order, quickly fixed and replacement arrived in a few days.
2023年9月28日
SelfiMed UK からの回答
Thank you Richard. We always do our best to solve issues with our customers, no matter how much it costs us.
SelfiMed UK からの回答
Appreciated you positive feedback. It means a lot to us
Excellent Customer Service
Excellent, Reliable, Trustworthy, Honest, Attentive, Ethical and Professional Business. Thank you.
2023年8月4日
SelfiMed UK からの回答
Thank you John. It means a lot to our growing process
Devivce don't work
2023年8月27日
SelfiMed UK からの回答
Hi Petri,
If you receive an item not working or not as described, please always contact us to change it or refund you.
You have a right to an item as we described. Please contact us as soon as you can.
SelfiMed UK からの回答
Hi Frank, thank you for amending the review. We are always here to help if any issue.
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