SellAuth レビュー 83

SellAuth からの回答

2日前

We appreciate you sharing your experience, however we must respectfully address several inaccuracies in this review.

SellAuth is a legitimate digital ecommerce platform and we hold all sellers to strict terms of service. The sale of prop money, regardless of the markings present, falls under the category of counterfeit currency facilitation on our platform. Items designed to closely replicate legal tender pose a significant risk of being used in fraudulent activities and we do not permit their sale under any circumstances.

Regarding your balance, contrary to what is stated in this review, your shop termination was temporarily lifted following our conversation in your support ticket, specifically to allow you to retrieve your funds and remaining goods. This was a gesture of good faith on our part and we trust that has since been resolved.

We want to be transparent: the sale of items that replicate currency, even with prop markings, is something that could warrant reporting to the relevant authorities. We chose not to pursue that route and instead worked with you directly to resolve the situation amicably.

SellAuth is not a marketplace for black market goods. We take the integrity of our platform very seriously and will always act to protect our community of legitimate sellers and buyers.

SellAuth からの回答

4日前

Thank you so much for the kind words and the 10/10 recommendation! We're really glad to hear the platform has been easy to use and that our support team has been responsive when you needed them.

We work hard to make SellAuth the best possible experience for our sellers and feedback like yours makes it all worthwhile. We look forward to being part of your continued success!

SellAuth からの回答

4日前

Thank you for the amazing review! We are so glad to hear that our support has left such a strong impression.

We look forward to continuing to be the best experience possible for you!

SellAuth からの回答

2026年4月11日

Thank you sincerely for taking the time to leave such a positive review. We are happy to hear that SellAuth has proven to be the platform of choice for your digital product business.

SellAuth からの回答

2026年4月11日

Thank you for the 5 stars! We appreciate it and are always here if you need anything!

SellAuth からの回答

2026年4月11日

Thank you! We're glad our support team could deliver. We appreciate the kind words!

SellAuth からの回答

2026年4月9日

Thank you for the kind words! We're glad our team could help you. We appreciate your support!

SellAuth からの回答

2026年4月9日

We're sorry to hear about your experience and completely understand the frustration. To clarify, SellAuth is a platform that hosts independent stores. We do not control what individual sellers offer, but we take reports of fraudulent sellers very seriously and act on them.

Regarding our Discord, we're aware the invite link was temporarily unavailable and sincerely apologize for the inconvenience this caused. It is now fully working again at discord.sellauth.com and our support team is ready to assist you.

Please join and open a ticket so we can look into your case right away. We want to make this right.

SellAuth からの回答

2026年3月30日

Thank you for the 5 stars! Fast and polite is exactly what we aim for, so that's great to hear. We appreciate you taking the time to leave a review and we're always here if you need anything!

SellAuth からの回答

2026年3月30日

Thank you so much for the kind words! We're really happy to hear you've had such a great experience with SellAuth.

He truly goes above and beyond for our users and it's wonderful to see that recognised.

We look forward to continuing to support you and your store!

SellAuth からの回答

2026年3月23日

Thanks so much for the amazing feedback!

We’re thrilled to hear that you’ve had such a positive experience and that our platform has helped you grow your sales - that’s exactly what we aim for. It’s also great to know our support and commitment to making things right when issues arise have made a difference for you.

We truly appreciate your recommendation and your trust in us. If there’s ever anything more we can do to support your success, we’re always here to help

SellAuth からの回答

2026年3月30日 に更新

Thank you so much for the 5-star review!

We’re really sorry to hear about the situation you went through that sounds incredibly stressful but we’re glad it all worked out in the end. It’s great to hear that Def was able to step in and help you recover everything so quickly. We’ll be sure to pass along your kind words to him he’ll really appreciate it!

Providing fast, patient, and effective support is something we take seriously, so it means a lot to hear feedback like this. If you ever need anything again, we’ve always got your back

SellAuth からの回答

2026年3月23日

We’re sorry to hear about your experience and understand how frustrating and concerning this situation must have been.

To clarify, the incident you’re referring to was related to a widely disclosed CVE affecting certain React/Next.js components in early December. This was a global issue that impacted a portion of merchants across multiple platforms, not just ours.

That said, we take full responsibility for supporting our users through situations like this. Reimbursements have already begun, and every affected merchant will receive the full amount of their missing funds. We appreciate your patience as this process is being completed.

Regarding moderation, timeouts are not something we apply lightly. They are only used in specific cases such as clear defamation or promotion of competing platforms. We absolutely welcome feedback and concerns—our goal is simply to keep discussions factual and avoid the spread of misinformation while we actively resolve the issue.

We remain committed to making this right for all affected users and appreciate your understanding.

SellAuth からの回答

2026年3月23日

We’re sorry to hear about your experience and appreciate you sharing your concerns.

Regarding Discord access, users are only restricted or banned if they violate our server rules. We aim to maintain a respectful and constructive environment for everyone, especially for those seeking support or information before using the platform.

We also take feedback about our team seriously. If any interaction came across as rude, that’s not the standard we hold ourselves to, and we’ll review this internally.

As for the incident you mentioned, it was related to a widely disclosed vulnerability affecting React/Next.js components in early December. Reimbursements are actively in progress, and all affected users are being taken care of.

We’re committed to transparency, fair moderation, and improving both our platform and support experience.

SellAuth からの回答

2026年3月23日

We’re sorry to hear about your experience.

If you believe you’ve been scammed, we strongly encourage you to open a support ticket via our Discord (discord.sellauth.com) so our team can properly investigate the situation. In many cases, we’re able to review transactions and provide guidance or take appropriate action.

We take reports like this seriously and want to make sure every case is looked into thoroughly.

SellAuth からの回答

2026年3月23日

Thank you for the 5 stars!

We’re glad to hear you had a great experience with our support and that everything was handled quickly. That’s exactly what we aim for!

If you ever need anything else, we’re always here to help

SellAuth からの回答

2026年3月7日

We're sorry for the inconvenience. Our Discord invite link was temporarily invalidated, which may have prevented access for some users. The issue has now been resolved and the server is accessible again via discord.sellauth.com. If you still need assistance, please join the server and our team will be happy to help.

SellAuth からの回答

2026年3月7日

We're sorry for the inconvenience. Our Discord invite link was temporarily invalidated, which may have prevented access for some users. The issue has now been resolved and the server is accessible again via discord.sellauth.com. If you still need assistance with reporting the scam, please join the server and our team will be happy to help.

SellAuth からの回答

2026年3月5日

Thank you so much for the kind words and the 5-star review!

We’re really happy to hear that you’ve had a great experience with the platform and our support team.

If you ever need anything in the future, feel free to reach out. We're always here to help.

SellAuth からの回答

2026年3月2日

We’re really glad to hear you’re enjoying the clean interface, easy setup process, and checkout experience. That means a lot to us.

Regarding the traffic section: at the moment, SellAuth does not have a built-in visitor analytics or traffic tracking system.

However, this is a feature we’re actively working on, and a built-in analytics/visitor tracking system will be included in our next platform update.

For now, if you’d like to monitor traffic, we recommend integrating a third-party analytics tool (such as Google Analytics or a similar service) with your custom domain.

Thanks again for your support, we’re excited to roll this update out soon.