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Sensum Scents レビュヌ 

434
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TrustScore 5段階評䟡の4.5

4.3

日甚品店
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5぀星のうち5の評䟡

Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... もっず芋る

5぀星のうち5の評䟡

By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... もっず芋る

5぀星のうち5の評䟡

Received a faulty diffuser so contacted them to advise. Robert replied promptly advising that he would send out a replacement which he did. Over the moon with the 1st class service I always receive w... もっず芋る

5぀星のうち5の評䟡

I first purchased African Sunset reed diffuser here in North Yorkshire. Loved the perfume so much I ordered the room spray in the same fragrance. It arrived very well packaged and delivered within tw... もっず芋る

䌁業情報

  1. 日甚品店

圓該䌁業による蚘述

Bring the scents of nature to your home with Sensum Scents.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

434件のレビュヌ

5぀星
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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(434)

過去12か月のレビュヌ数: 75件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

Bought 2 of the spa diffusers

Bought 2 of the spa diffusers. Sadly they have zero smell in smallish bedrooms

2024幎11月12日
Sensum Scents ロゎ

Sensum Scents からの回答

Hi Sandra,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear you didn’t experience the scent as expected with our spa diffusers. We strive to ensure all our customers are delighted with their purchases, and it’s disappointing to learn this wasn’t the case for you.

Had we known about your concerns via our customer care team, we would have been more than happy to discuss the issue and offer a solution. We sell thousands of these diffusers, and this is the first time we’ve received feedback like this, so we’d love to investigate further. Please feel free to reach out to us directly so we can assist you.

5぀星のうち5の評䟡

10/10

Products are amazing, had a slight issue with delivery but Robert sorted everything out promptly and effectively. Will absolutely return.

2024幎12月3日
自発的なレビュヌ
Sensum Scents ロゎ

Sensum Scents からの回答

Thank you so much for your 5 star review! So glad Robert was able to sort your issue and you are happy with our service and products. 🥰

5぀星のうち5の評䟡

Reed Didfusers


Information on the Sensum website about the reed diffusers are accurate + they’re well packaged & fast delivery 🚚

2024幎11月19日
Sensum Scents ロゎ

Sensum Scents からの回答

Thank you so much for your 5 star review!

5぀星のうち5の評䟡

So easy to get what I wanted

So easy to get what I wanted, and was delivered really quickly

2024幎11月28日
Sensum Scents ロゎ

Sensum Scents からの回答

Thank you so much for your 5 star review! We are so glad you are happy with our products and the service provided.

Thanks,
Carly

5぀星のうち5の評䟡

Delivered very quick problem with the


Delivered very quick problem with the bottle broken probably down to the delivery company but replaced very quick lovely the new sent smells amazing will definitely use this company again

2024幎11月18日
Sensum Scents ロゎ

Sensum Scents からの回答

Hi Tracy,

Thank you very much for your 5* review, we really appreciate it! so glad you are happy with the products and the service provided!

5぀星のうち5の評䟡

Love this scent

Love this scent, was delivered within a few days.

2024幎11月18日
Sensum Scents ロゎ

Sensum Scents からの回答

Thank you for your 5 star review! ⭐⭐⭐⭐⭐

We are so glad you are happy with our products and the service provided.

5぀星のうち5の評䟡

The smell of Persian spice is unreal

The smell of Persian spice is unreal. Smell sooo good get compliments all the time highly recommended

2024幎11月4日
Sensum Scents ロゎ

Sensum Scents からの回答

Thank you for your 5 star review! ⭐⭐⭐⭐⭐

We are so glad you are happy with our products.

5぀星のうち1の評䟡

Wrong order and zero response from them

Ordered 3 x 500ml reed diffusers (£150.00), package arrived with 100ml reed diffusers. Have emailed twice and sent a message via Facebook - heard absolutely nothing back.

2024幎11月1日
自発的なレビュヌ
Sensum Scents ロゎ

Sensum Scents からの回答

Hi Jennifer,

You had emailed us on 2nd November 2024, and your email reached our spam folder. We then replied to you on 7th November 2024 when we realised this was the case.

We have not received any response from yourself since we replied to you.

5぀星のうち3の評䟡

A bit disappointed to be honest

A bit disappointed to be honest, I purchased x2 large diffusers £198.. And my room doesn't smell of them.. I was going to purchase more me but I'm sceptical as these are not cheap! I was expecting my room to smell beautiful 😕

2024幎10月7日
Sensum Scents ロゎ

Sensum Scents からの回答

Hi Gwen, have you reached out to our customer care team? We would like to investigate this for you. As you can see from our other reviews, this isn't a common experience. We would be happy to assist you! :)

5぀星のうち5の評䟡

Persian Spice heaven

Delighted with my order, i love the scent throughout my home.
Delighted with the value for money on the discounted set, I also love the fact you thanked me for my custom and awarded me a further 10% discount on my next purchase , that said, the fact that it expires in 4 weeks is disappointing, so I will lose that discount, but again that said, i will shop with you again as the product, packaging etc are on any level.

2024幎10月18日
自発的なレビュヌ
Sensum Scents ロゎ

Sensum Scents からの回答

Hi Christine,

Thank you so much for your lovely review! We’re thrilled to hear you’re delighted with your order and enjoying the scent throughout your home—it’s wonderful to know you’re happy with the value and quality of our products.

We really appreciate your feedback about the 10% discount expiration. We understand it can be a little restrictive, and we’ll take this on board as we continuously look to improve. If you ever have any questions about offers or need assistance, please don’t hesitate to reach out.

Thank you again for your kind words and support. We look forward to your next order!

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