Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... もっと見る
Received a faulty diffuser so contacted them to advise. Robert replied promptly advising that he would send out a replacement which he did. Over the moon with the 1st class service I always receive w... もっと見る
I first purchased African Sunset reed diffuser here in North Yorkshire. Loved the perfume so much I ordered the room spray in the same fragrance. It arrived very well packaged and delivered within tw... もっと見る
企業情報
当該企業による記述
Bring the scents of nature to your home with Sensum Scents.
連絡先
4.3
優良
434件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Sensum Scents からの回答
Hi Louise,
Thank you for your kind review! We’re so pleased to hear you received your order quickly and love the scented oil.
Absolutely Beautiful products
Absolutely Beautiful products. Would recommend highly
2024年10月1日
自発的なレビュー
Sensum Scents からの回答
Hi Marie,
Thank you for your lovely review! We’re delighted to hear you love our products and would highly recommend them—it means so much to us.
We can’t wait to see you back soon.
Easy to order a good selection of…
Easy to order a good selection of diffuser oils came quickly will order again would highly recommend
2024年10月2日
Sensum Scents からの回答
Hi Flora,
Thank you for your fantastic review! We’re so glad you found it easy to order and enjoyed our selection of diffuser oils. Your recommendation means the world to us!
We look forward to your next order.
Sensum Scents からの回答
Hi Susan,
Thank you for your wonderful review! We’re thrilled to hear you were happy with our prompt delivery and excellent products.
Order not received
Ordered previously with no issue and regularly buy scents in store. Pre-ordered new diffuser refill and oil on the website. No order ever received, shows as returned to Sensum. I've emailed twice and also commented asking for contact on a Facebook post and no response. Very disappointed. You have my money and I have no items. Put me off buying my favourite oil scents in store ever again and definitely will not order from the website again. Very poor customer service!
2024年9月25日
自発的なレビュー
Great service excellent customer…
Great service excellent customer service got back to me right away when I needed to change the address smells amazing so may people commenting on the African sun set reed diffuser definitely purchasing again
2024年9月11日
Sensum Scents からの回答
Hi Gary,
Thank you for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our customer service and that the African Sunset reed diffuser is getting so many compliments.
We can’t wait to welcome you back for your next purchase!
Great customer service
Had a slight issue so had to contact customer service. Cannot fault them at all, issue dealt with by Robert with a very generous resolution.
Would not hesitate to purchase from this company again.
2024年9月21日
自発的なレビュー
Sensum Scents からの回答
Hi,
Thank you for your wonderful review! We’re so pleased to hear that Robert was able to resolve the issue for you with a generous solution. Your kind words mean a lot to us, and we’re thrilled to know you wouldn’t hesitate to shop with us again.
Gorgeous Black Reed Diffuser
I purchased the Black reed diffuser which comes in the Persian Spice scent, it is a stunning design and the smell is so nice and very strong, will definitely be buying more very soon.
2024年9月13日
自発的なレビュー
Sensum Scents からの回答
Hi Lee,
Thank you for your fantastic review! We’re thrilled to hear you love the Persian Spice scent and the design of the Black reed diffuser. It’s wonderful to know the fragrance strength impressed you too.
We can’t wait to welcome you back for more soon!
Excellent Service
Excellent Service, fast delivery. I have already done two orders, the quality is great. Bottles are exceptional. Well packed. Hoping they do free samples, this will help in choosing what scent to order.
2024年9月19日
自発的なレビュー
I loved the bottle design and…
I loved the bottle design and fragrance. I’ll definitely going to order another one. Thank you.
2024年9月15日
自発的なレビュー
Diffuser Indian Summer
Had a bit of a wait although I paid for next day delivery it was a week.
Bottle is lovely although a bit pricy but thought I'd treat myself. Bought Indian Summer as wanted the pink bottle but it's more a lilac than pink. Smells good though
2024年9月12日
自発的なレビュー
Sensum Scents からの回答
Hi, thank you for the feedback. We will strive to do better in the areas where we fell short.
Great service arrived quickly…
Great service arrived quickly ,beautiful diffuser smells lovely, will defo buy again.
2024年9月3日
自発的なレビュー
Great experience with Sensum Scents
Great experience with Sensum Scents, kept me well informed and the diffuser I purchased is amazing.
2024年9月11日
自発的なレビュー
Absolutely gorgeous.
Absolutely gorgeous.. will definitely be buying again .. even the packaging is lovely.. quick delivery too 😍
2024年9月17日
自発的なレビュー
Robert who arranged a replacement made…
Robert who arranged a replacement made things so easy very pleasant and helpful
2024年9月5日
Gorgeous
This is my second diffuser- harvested many but none match this one.
Well worth paying a bit extra for.
The oils smell Devine too
Highly recommend
2024年9月3日
Excellent
Package went missing emailed and replied quickly sending new package out really responsive customer services
Scents beautiful and last in room couldn’t be happier
2024年9月5日
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