Settio Property Experience Ltd レビュー 2,222

It's very pleasant to work with Settio. The whole working process is very clear step by step. During each step, the contact person is very professional. The email is always answered in time. In terms of the customer's questions, I can get satisfying explanations.

Thank you to organize an great event to introduce the new Renters’ Right Acts which will be effective in UK as of 1 May . Let us as a landlord in Uk with better understanding how to impact us as an investors .

Appreciate the whole Settio team coming out to HK and meet clients, hope they will do so regularly. Given the uncertainties of the Renters Right, it would be good for Settio to organise an update to share what the situation is 6 to 9 months after its implementation, either in person or online.

Had the opportunity of dealing with Oliver franks .I have to say he was extremely helpful

Great help from Ranson to dig through the past and settled an unpaid bill after completion & before renting out. Tks for walking with us through out the journey and update along the way.

Cheers!!! Been a great help

The company is well managed by genuine hard working knowledgeable experts in their field of property management. Best in UK!

5-star service! Jerry goes above and beyond for me as landlord. Jerry is extremely proactive, professional and reliable to handle all the needed papers and furniture pack. He took all the hassle out of my way.
They feel like a partner in my investment, not just an agent.
Highly recommended!

Thank you Holly for the your support and professional assistance.

Josh and Paige were amazing as usual. Really quick to reply and really helpful. I have 6 properties and 6 agents and this agency is head and shoulders above the rest.

Coming up for my rental renewal, especially with all of the new rental regulations, Settio have been extremely procative. There is obviously a lot of new information to digest and Settio have been very helpful in diseminating this. A particular call out to Holly Keeney, who explained everything in layman's terms and the key points I need to be aware of/ consider.

Thoughtful and efficient customer service. Highly recommended!

I received a very professional inspection report on property from Samina Rahman, It was well prepared and I could monitor all the necessary items. Thank you for this work.

Overall, as both a landlord and tenant with Settio, I’ve found their service to be efficient and responsive.
Special thanks to Robin for always being quick to respond and resolve any issues.

Settio and it’s staff have been very professional in their marketing and providing the best service that I wanted to get.
Thank you and keep up the good work

I’m happy to have trusted people managing my property professionally. Thank you holly keeney.

It’s definitely lucky to meet Settio and their lettings specialist Sophia! I can’t imagine any other agent or person can handling my offer so efficiently and smoothly! Truly impressive service!

From the outset, my experience with Settio was seamless and efficient. Their reliable and proactive team provided exceptional support throughout the entire process. Before final completion, Settio’s team took care of every detail, including, but not limited to, ordering furniture. Following completion, they quickly secured a tenant, installed furniture, arranged professional photography, and handled all other relevant matters.
I strongly recommend Settio to any landlord seeking a very professional and efficient service.

I had a really smooth and positive experience working with Settio from start to finish. The team was responsive, organised and proactive throughout the whole letting process.

They not only secured tenants quickly but also helped arrange the furnishing, photography and marketing of the property, which made a big difference for me as a landlord looking for a reliable, hands-off service.

Communication was clear and consistent and I was kept in the loop at every stage from marketing through to move-in. Everything felt straightforward and well managed without me needing to chase or stay overly involved.

The handover into property management was also seamless with a dedicated point of contact introduced early on. The whole process makes you feel like everything is well taken care of.

Overall, a reliable and professional team. I definitely recommend Settio.

First time using Settio and I must say so far it’s been disappointing.

I picked up keys to my new apartment with Settio last Friday. When I got the apartment with the staff member to be “welcomed”, I was advised the property had been professionally cleaned. This was clearly not the case, the living room carpet was dirty, skirting boards and window sills were marked, the living room carpet was rising on the edges, and the walls were dirty and had marks over them. Both bedroom carpets have stains on them, the bathroom floor was dusty, and the walls in the hallway also have marks - I would of expected a thorough clean throughout the apartment and scratches / marks on the wall to of been covered by paint before “welcoming” a new resident.

I was advised that day that that my property manager would be in touch along with an apartment inventory list being sent. I had received nothing up until today so chased up why this was the case, and found out they had emailed the incorrect email address, even though when contacting me to pay my deposit and move in monies they then had the correct email. When I contacted them to enquire what was happening, rather than the staff member being apologetic, they just made excuses and blamed it on multiple systems being used their end, with no apology given for the mix up from them.

I am tied into an 18 month tenancy with this letting agent so I really hope things pick up, but so far, I am really not impressed.