Settio Property Experience Ltd レビュー 

We moved to Settio from another agency to manage our rental property in Manchester a few years ago and what a difference! Josh was our first property manager, very professional, always contactable and helped resolve a council tax problem. More recently Yasmine Mariucci has taken over managing our property. She provided an exceptional service, a very quick turn around in tenants keeping us fully updated along the way replying promptly to emails. Overall the Settio property management team have provided us with an exceptional and professional service.

We are very satisfied with the services of Sharon Antwi in relation to the references obtained for our new tenant of our Elizabeth Tower flat. We were particularly happy with the speed and clarity in responding to our queries.

Holly has been really helpful during the move in process, is very responsive and solved maintenance issues very quickly!

Thank you Ellisha Clare for the tenant’s reference report now proceeding to the third tenancy for my apartment at the Blade, with less than one month of vacancy between each tenancy!

Very efficient and professional, and responsive too. It is a blessing having them taking care our flat in Manchester.

Josh provided an excellent service from start to finish. He was professional, responsive, knowledgeable, and always happy to help. He made the whole process smooth and straightforward, keeping us informed throughout. I would highly recommend Josh to anyone looking for reliable and efficient service.

Fantastic company. Have used them for over a year now and they have been great throughout every process.

Timely N responsive

A big thank you to Holly for her help throughout the process. Managing a property from overseas can sometimes be stressful, but she was patient, helpful and kept me updated along the way.

I think it’s the people and the little details that really shape the experience, and I appreciated Holly’s clear communication, follow-through, and the thorough inventory report with photos. It made the process feel more transparent and properly handled. Overall, a truly positive experience and I’m grateful for her support.

The agents and lettings consultants are extremely rude and completely unprofessional. I am very disappointed with this agency. I have never experienced such a lack of professionalism—from the moment we viewed the flat, through the rental process, and also after moving in. There is absolutely no follow-up whatsoever.

They do not reply to emails or resolve issues unless you chase them repeatedly and send multiple messages. Even then, responses are slow or nonexistent. It is very clear that they only listen to and protect the landlord. As a tenant, all of your needs, questions, and reasonable requests are simply ignored.

I do not recommend this agency at all. I genuinely regret renting a flat through them and wish I had stayed with my previous agency. This has been a very frustrating and disappointing experience. Do not rent with them!

Thanks to Sharon for all the help setting up the tenancy

Having worked with several different property management agencies over the years, I can honestly say that Settio’s service is head and shoulders above the rest.

Their communication is excellent, the team is responsive and proactive, and any issues are dealt with quickly and professionally. Most recently, a tenant changeover was handled with an absolute minimum of fuss from my perspective, which was a huge relief.

One of the things I particularly value is their fee structure, which makes tenant changeovers far less stressful and costly than with many other agencies I’ve worked with.

The combination of great communication, efficient service, and a genuinely client-focused approach makes them stand out in a crowded market. I can’t recommend Settio highly enough.

The agent Sophia in Birmingham branch is very professional, friendly and patient. She support me very quickly and sort out all my paperwork efficiently, which makes my move in process so smooth. We are very satisfied and love to have a long term contract with Settio.

Big thank you to Zainab Khan for all her help when we moved in. We had a few teething problems and they got it sorted straight away, no fuss at all. They were lovely to deal with the whole time and always got back to us fast. Honestly made settling in so much easier. Thank you Zainab!

Holly’s support is great - prompt and effective.

Settio handles our property management and they’ve been great. Our property manager, Zainab Khan, was incredibly helpful during the recent tenant check-out process. She is always prompt with responses and great at getting things resolved quickly. Thank you for the brilliant service!

Very satisfied with Settio especially they have local staff I.e. Grace Chew giving very strong support and help to me in Singapore. She is very approachable, helpful, prompt and go the extra mile. Excellent service, great Job Grace! 👏👏👍

As the apartment owner since new in 2021 at Affinity, Lawrence Place, Manchester I have had zero disappointment with Settio. They have found tenants who respect the beautiful apartment. When they eventually leave Settio almost immediately finds another tenant.

This time I dealt with Max Dawson and Sharon Antwi, who just tick all the boxes.

5 stars. From the very beginning, the service provided by Settio Property Experience Ltd was professional, efficient, and reassuring throughout the process. Communication was clear, updates were provided promptly, and everything was handled smoothly.

A special thank you to Zainab at the Birmingham branch, who was especially helpful, approachable, and attentive from start to finish. She took the time to answer questions properly, kept me informed, and made the whole experience far less stressful. Her professionalism and customer care really stood out.

Highly recommended for anyone looking for a reliable and well organised property management team.

Zainab in the Birmingham office has been excellent to work with. She is professional, responsive, and always clear with communication, which makes every job run smoothly from start to finish. We really appreciate the trust and support she gives us at MK One Group. It is a pleasure working with her and the settio team.