The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... もっと見る
Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced t... もっと見る
Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
連絡先
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, 英国
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4.9
優良
111件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very helpful and efficient…
A very helpful and efficient service.The purchased product was received promptly and well packaged.
2025年10月29日
Sewing Machine World からの回答
Thank you so much for your kind words! We’re thrilled to hear that you found our service helpful and that your order arrived promptly and safely. We look forward to serving you again soon!
Sewing Machine World からの回答
Thank you for your feedback! We’re glad you found our service helpful and enjoyable. We look forward to helping you again in the future.
Friendly staff
2025年10月22日
Sewing Machine World からの回答
Thank you for your kind words! We’re glad our staff could help and hope to assist you again soon.
Excellent service …
I ordered online which was extremely easy to do and delivery was scheduled for within a couple of days.
Unfortunately the parcel did not arrive when scheduled but this was due to the delivery company losing the parcel.
Sewing machine world were very helpful when I rang them and arranged for a new machine to be shipped direct from the manufacturer. I cannot fault the service I received and would definitely recommend this company.
2025年10月12日
Sewing Machine World からの回答
Hi Sue, thank you so much for your kind words and understanding. We're very sorry that the original parcel went astray, but we’re pleased to hear that our team was able to resolve things quickly for you. Your recommendation means a lot to us, and we hope you’re enjoying your new machine. If you need any help or advice in future, please don’t hesitate to get in touch, we’re always happy to help!
Sewing Machine World からの回答
Thank you for your feedback! We’re glad your part arrived on time and that you’re happy with our service.
Great service
I went there to buy a embroidery machine, I was between 2 machines and the nice man showed me both and explained the difference.
2025年9月11日
Sewing Machine World からの回答
Thank you for your kind words! We’re glad our team could help you compare the machines and find the right one for you. We hope you enjoy your new embroidery machine!
Sewing Machine World からの回答
Thank you for taking the time to share your feedback with us! We are pleased to hear you are happy with the service we have provided
Sewing Machine World (SMW)ordered my…
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order.
SMW, was so apologetic for the delay, the owner was genuinely upset. Nowadays that is rear. He did everything in his power to make sure I spoke to the suppliers so that they could sort the problem out. I did get to speak to someone in the suppliers company who again like SMW’s staff went above and beyond to fix the problem. I can gladly say everything was sorted and an apology given. It is absolutely rare for companies to work well together to help the customers.
Thank you Sewing Machine World, I will definitely order from you again. AA xxxxx
Dee.F
2025年9月22日
Sewing Machine World からの回答
Thank you so much, Dee, for your kind and understanding words. We’re truly sorry again for the delay with your Brother Scan N’ Cut order, but we’re so glad it was resolved quickly in the end. It means a lot that you recognised our efforts, we always do our very best to make sure every customer is looked after, even when things are out of our hands.
We really appreciate your patience and support, and we’re delighted to hear you’ll be shopping with us again.
Sewing Machine World からの回答
Thank you for your review! We’re glad you were happy with our fast communication and shipping. We look forward to assisting you again!
Sewing Machine World からの回答
Thank you for your 5-star review! We’re glad your order was delivered promptly and met your expectations
Package arrived in good time and was…
Package arrived in good time and was just as ordered
2025年8月11日
Sewing Machine World からの回答
Thank you for your 5-star review! ⭐ We’re glad your package arrived on time and exactly as ordered
I can only praise the excellent service…
I can only praise the excellent service and support whilst trading in my two machines which had enabled me to upgrade . Excellent support from Harvey and Chris for prompt delivery thank you
Angela
2025年6月20日
自発的なレビュー
Sewing Machine World からの回答
Thank you so much for your kind words, Angela! We’re thrilled to hear that Harvey and Chris provided excellent support and that your upgrade went smoothly. We hope you are enjoying your new machine and look forward to assisting you again in the future! 😊
Update on not having received item
I am updating my first review as I have now been in touch with Sewing Machine World. Delay on item on order from Brother and human error in not advising me at the time. Everything has been sorted to my satisfaction and I would not hesitate to purchase from them again as they have been extremely helpful sorting out the issue.
2025年6月8日
Absolutely brilliant service
Absolutely brilliant service. Bought a reconditioned Janome machine. Immaculate condition with manual and various bits and pieces. Couldn’t be happier. Loving it.
2025年4月27日
The seller did a good job.
I made an order easily and quickly (Janome DC 230), delivery in three days, exactly according to the order.
Good job, thanks.
2025年4月17日
Sewing Machine World からの回答
Thank you for leaving us a 5 star review! We hope you enjoy using your new Janome sewing machine. Take care, Sasha
Fantastic service and speedy delivery
Fantastic service and speedy delivery. Will definitely use again.
2025年4月17日
Sewing Machine World からの回答
Thank you for taking the time to share your feedback based on your recent order from us!
Take care, Sasha
Great customer service
The team at Sewing World were very helpful and reached out to make sure I got the right item. Will use them in the future
2025年4月3日
Sewing Machine World からの回答
Thank you for leaving us this lovely 5 star review! it is much appreciated
Quick delivery and good price
Delivery was direct from manufacturer and it was quicker and cheaper than buying direct from supplier
2025年3月26日
Arrived as expected
Products ordered arrived within a few days. Not the speediest but completely reliable.
2025年2月27日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。