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Shipitfurniture レビュヌ 

103
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TrustScore 5段階評䟡の4.5

4.3

家具店
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5぀星のうち1の評䟡

1.NO prior notice of delivery date or time- arrived unannoumced 2. Wrapped sofa was brought iinto our house, left in front of our TV, & delivery persons departed - my husband & I are both disabled &... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... もっず芋る

䌁業情報

  1. 家具店

圓該䌁業による蚘述

Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.

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4.3

優良

TrustScore 5段階評䟡の4.5

103件のレビュヌ

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4.3

すべおのレビュヌ

(103)

過去12か月のレビュヌ数: 41件

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5぀星のうち5の評䟡

TV stand experience

Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is put together.

Customer service reached out to provide a 25% refund for the bad experience, which felt appropriate as compensation. Would consider ShipIt in the future

2026幎5月2日
Shipitfurniture ロゎ

Shipitfurniture からの回答

Hi Patrick, this is Yusif personally reaching out.

I just came across your review and I want you to know it genuinely stopped me in my tracks. Hearing that your TV stand arrived with chips and defects is absolutely not the experience we ever want for our customers, and I take it personally. Quality control is something we strive to get right every time, and it’s clear we missed the mark on this fulfillment for you.

I want to make this right—properly. I've sent a direct message to the email associated with your order so we can discuss a resolution, as I’d love the chance to change your perspective on our brand. Since you were able to construct the unit despite the issues, I’d like to offer you a significant partial refund or a high-value credit toward a future piece to show you the level of quality we actually stand behind.

Can we talk through this so I can ensure you're taken care of?

Warm regards, Yusif ShipItFurniture Customer Service

5぀星のうち1の評䟡

Disappointing First Experience – Communication Needs Improvement

I run a Shopify store (LuxeByMimi.com) and used ShipItFurniture through Syncee for dropshipping. Unfortunately, my experience was disappointing.

A customer placed an order for a mirror priced at $268.79, but the item was never fulfilled. During that time, I attempted to contact the supplier multiple times via phone and email but did not receive a response. I also received an automated message stating that support is only available via email, which made the lack of follow-up more concerning.

After several days, I was informed that there was a delay due to initial payment verification for a first-time order. While I understand that processes like this can occur, clearer communication upfront would have helped manage expectations.

Ultimately, the order was canceled because the item was out of stock in my customer’s region, despite being listed as available. A refund was issued, which I appreciate, but the situation resulted in a chargeback and negatively impacted my business.

As a small business owner, reliability and communication from suppliers are extremely important. While I understand that issues can happen, I hope improvements can be made in inventory accuracy and response times to better support retailers moving forward.

*Update: I was emailed by this supplier on April 27, 2026. They stated that a refund was initiated. It is now May 13, 2026 and I have not received my money. I had to dispute the transaction with my bank.

2026幎4月20日
自発的なレビュヌ
5぀星のうち4の評䟡

Customer Service Very Responsive

Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try based on customer service alone.

2026幎3月27日
自発的なレビュヌ

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