1.NO prior notice of delivery date or time- arrived unannoumced 2. Wrapped sofa was brought iinto our house, left in front of our TV, & delivery persons departed - my husband & I are both disabled &... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
1.NO prior notice of delivery date or time- arrived unannoumced 2. Wrapped sofa was brought iinto our house, left in front of our TV, & delivery persons departed - my husband & I are both disabled &... もっと見る
企業が回答しました
Wonderful, great drivers, very nice and got my order right as expected. Highly recommend!
Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... もっと見る
企業が回答しました
Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... もっと見る
Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.
81666 CA-111, 92201, Indio, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item came before expected delivery date. Nice prices for really nice furniture. Items are as described.
When I made my initial order, the price was $92+/-. I paid the advertised price. About 30 min later, I was advised that it was not in stock and cancelled the order which was reimbursed. I checked again and the price was now $120+/-. I paid again and it was approved and shipped. A little frustrating, but the item shipped on time and was what I was looking for because it matched one that I had in another room.
Saw all these lights in a restaurant fell in love with them ordered them from you guys. They came right away. They were perfect using them all the time.
Have not received and do not know ship date one week after ordered.
Received wrong item but contacted customer support and was able to return it without any issues. Good communication to ensure I had the return label and directions for returning it.
I ordered carbon fiber (like material) bookshelves but received a dark gray wood shelf. After multiple emails with Oliver, I was told that they could not send my correct order and was never told the reason. However, after a generous refund credit was offered, I reluctantly decided to assemble the bookshelves I received. They were easy to assemble and appear to be a good quality for the price.
I have recently read many negative reviews about ShipitFurniture with all the same reasons I initially spoke about. My suggestion is to read all of the reviews good and bad and make your decision appropriately.
This was the worst shopping experience I’ve ever had with an online retailer. If I could give 0 stars I would. I ordered a recliner sofa and requested a cancellation within 36 hours of the order, prior to receiving any confirmation of batching or shipping. Oliver responded to my cancellation initiating the shipping and providing me a tracking number that wasn’t even available to track yet. I responded stating that I requested cancellation and not for the item to be shipped, however he only kept repeating that he can’t cancel because the order shipped. I contacted the shipper who informed me that they do not have possession of the delivery. I requested a phone call from Oliver to resolve, since the phone non their website is fake and the company doesn’t accept calls, however he refuses to speak to me, requiring me to file a dispute with my credit card company! Buyer beware! I highly recommend that you take your business elsewhere!
2 'failed' delivery attempts...but no one knocked and we had someone home both dates...no updates via email/phone despite raising an enquiry with ship it directly after the first failed delivery. In my enquiry I asked them to update the authority to leave on delivery...no reaponse.
Only realised the order was out for delivery today again because I checked the tracking number while typing out this complaint the first time...then the delivery failed again.
Not shopping with fantastic furniture again.
Understandable if I can't receive a quick turnaround from staff...we're all under the pump but (1) at least actually try to deliver with a reasonable process (2) update the tracking automations to include a notification so I can know the fulfillment status of my order...so unprofessional.
And after all this I still have no idea where my order is and doubt I'll have it delivered in a reasonable time frame.

Shipitfurniture からの回答
Fantastic Triple Shelf Floor Lamp! Beautiful product, easy to build, fast shipping!
Purchased makeup vanity. Item was sold out everywhere else. I have a screenshot of item and purchase. Completely different item was shipped and picture was swapped out. Now my original email will not display picture. I still have the screenshot however
Unable to get in touch w customer service. They are trying to make me pay for return shipping. Do not shop here. Update: I was told return was approved and would be sent a shopping return label. This never happened. Impossible to get in touch with someone. Will be contacting the Better Business Bureau. Again DO NOT SHOP HERE.

Shipitfurniture からの回答
Nice packaging, provided everything to put it together.
Good quality & great price
Arrived quickly
Order came very fast and box was securely packaged. Definitely thoughtful!!!!!!
I haven't been able to successfully by a couch from here. The website doesn't even have couch sizing. When I ask customer service they make me feel like a cockroach for asking in the first place. Why would I ever spend $1,000 anywhere where you can't even give me a straight answer? It's furniture. Obviously I need to know the size of it. Who is buying furniture without knowing how big it is? Such level of rudeness is not worth the cheaper prices. I can afford not to be treated like crap. Thanks.

Shipitfurniture からの回答
Though my item did not arrive when it suppose too the company was not at fault it was a delivery issue getting it to us, we Absolutely love our stools I would buy from this company again and again, I’m a super happy customer ☺️🫶🏽
It was quick delivery and there was only one small hole in the box.I'm putting it together this weekend hopefully nothing inside was damaged.But overall it was a good experience dealing with this company.I would definitely order from them again in the future.
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