Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... もっと見る
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... もっと見る
企業情報
ResMed Shop について
当該企業による記述
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
連絡先
9001 Spectrum Center Blvd, 92123, San Diego, 米国
- (833) 968-2727
- shop.resmed.com/en-us
2.9
まあまあ
1094件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and product.
Product was shipped quickly and arrived on time. Worked perfectly.
2024年7月12日
Good communication answering my questions by a human speaking English over the phone
Good communication answering my questions prior to order and emailed confirmation after order placed
2024年7月11日
Filled my ordered quickly and…
Filled my ordered quickly and accurately. Kept me informed as to when it would arrive.
2024年7月11日
Everything is working well the hose the…
Everything is working well the hose the mask and just in time to bring on vacation
2024年7月9日
I called with lots of questions and…
I called with lots of questions and they answered them all! Since I was going to be on vacation, they adjusted the shipping date so it would arrive when I got home!
Very friendly!
2024年7月8日
Easy as 1,2, 3
Ease of ordering and guest representative knowing what the product was. Very friendly, polite, and informative
2024年6月20日
resmed mini humidification not working
I use a resmed with humifier daily when at home and it works well. I bought the resmed mini for travel but each time I use it my nose gets so dry it drips with discharge for 2-3 days after - the humidifier cartridges DO NOT WORK for me! Is there something I am doing wrong? I change the cartidges for each trip yet I always have this problem of severely dry nasal passages after use. I have stopped using the resmed mini.
2024年7月18日
自発的なレビュー
ResMed Shop からの回答
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you're having in regard to the AirMini device. Patient safety is ResMed’s top priority. As such, we rigorously choose the materials we design into our devices, we test our devices against applicable safety standards.
At times, additional humidity may be required. AirMini™, HumidX™ and HumidX™ Plus cartridges are designed to retain moisture and humidify the air you breathe to provide a quality therapy experience.
Lastly, there are additional factors that can lead to the issues you have described. As such, we encourage you to contact your physician as we are not medical professionals.
We appreciate the time you’ve taken to provide your feedback and will be touch soon.
Custo er service was very helpful w my…
Custo er service was very helpful w my return when I realized I double ordered an item. Also, the YouTube video w their hints GREATLY eased my mind when transitioning from a full face mask to nasal pillows. It was challenging...but i stuck it out. Good support
2024年7月3日
It was great!
2024年6月12日
Alt blev leveret som aftalt og ingen…
Alt blev leveret som aftalt og ingen problemer. Maskinen virker fint.
2024年7月10日
自発的なレビュー
Great phone help and products
Before I ordered humidx humifiers for my air mini the phone representative answered my questions clearly and explained how the things work. All the products came quickly and work well. Great support people.
2024年6月11日
Pain in the ***to get some HumiX…
Pain in the ***to get some HumiX inserts. If Amazon had them would have been easy. Lousy customer service.
2024年6月26日
ResMed Shop からの回答
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
I had some questions that the person on…
I had some questions that the person on the phone gave simple straight forward answers to.
2024年6月3日
Worst online order experience ever
1) Delay due to duration of rx - coap machines are forever
2) said you would contact physician - never did - i did!
3)Signature requirement not mentioned at start; an unholy imposition on single working man and FEDEX would allow diversion
WORST online ordering experience EVER
2024年6月21日
ResMed Shop からの回答
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
The airmini worked great
The airmini worked great. I loved it! It was very quiet and easy to use.
2024年6月17日
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