Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The history or sleep stages do not work. When I go to permissions, it is grayed out and cannot change anything.
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... もっと見る
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... もっと見る
企業情報
ResMed Shop について
当該企業による記述
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
連絡先
9001 Spectrum Center Blvd, 92123, San Diego, 米国
- (833) 968-2727
- shop.resmed.com/en-us
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Bought Resmed Airmini. Flawless process.Hotline staff was helpful. Quick shipment. Good product.
Resmed Mini
The communication and process of ordering was simple and helpful. The product works as promised.
A very worthwhile investment for travel.
I am very pleased with my AirMini and am benefiting from this investment. It’s so easy and comfortable to travel with and not ‘noisy’, as some have reported. ResMed has been very supportive and prompt with service. I couldn’t be more pleased. Highly recommend this purchase.
Easy order
I got my order quickly! It was accurate, and ResMed was very easy to work with. They made it easy to upload my prescription.
I received my travel CPAP the day before I went on a trip, so it was perfect.
Easy to order
Easy to order. Easy to submit the prescription needed. Arrived fast and on time and just the way I ordered it. Thank you
Knowledgable help
Great follow through!!!!
Ordering was easy except for the confusion about needing the perscription for ordering supplies. I had some issues trying to upload a digital copy of the perscription but after sending a message the tech team found the problem and fixed it. The order went through quickly and I recieved my supplies prior to my trip so bravo on the follow through.
ResMed is awesome! The sales site needs improvement.
I will give 4 stars because ResMed makes great products, but I am a little let down by their store. The store itself is nice in ways, but I have a few issues. Issue #1: I ordered an AirMini N20 Setup Pack a few weeks ago but now I cannot order anything from the site. I get the error, "ResMed Shop is not yet licensed to ship medical devices to your area. To check another zip code, click here or find a retailer near you who can ship to your area" Issue #2: Why on earth does it only let you order AirMini products? Issue #3: The checkout itself is very "Shopify" feeling. That's not a big deal, but it feels kind of cheaply done. Fix at least the first 2 issues and I'd definitely upgrade to 5 stars.
Kudos for Customer Service
Michael Devane provided outstanding customer service each time I reached out. I appreciate that Michael knew how to interface with Mayo Clinic to obtain the correct prescription information. He is knowledgeable about the product and process, has excellent communication skills and ensured that I received the product in a timely fashion. I referred my husband and he had the same excellent experience.
Efficient and helpful service
Even though my doctor's office was slow with their response, the resmed staff stayed actively involved to make sure I received my unit quickly.
The replacement nasal pillow receptacle…
The replacement nasal pillow receptacle did not match my Air mini.
Is there A physical store in the Modesto Stockton, or Sacramento area??

ResMed Shop からの回答
Purchase of miniCPAP was quick and…
Purchase of miniCPAP was quick and easy. Many accessories to help ergonomic placement for bedtime.
Supplemental Information Needed for Payment
Spoke to Ty and he answered my questions quickly and supplied the codes I needed to submit my purchase to my health care provider for supplemental payment.
Easy Process
I was able to find the item I needed quickly, get it ordered and received it in a timely manner. Happy with the overall process and the product as well.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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