Dette firmaet er bånn i bötta. La en bestilling ved en feilTrykk og tok opp dette med firmaet med en gang. Det var umulig da alt er automatisert fikk jeg beskjed om. Dette svaret finner jeg som en tå... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Først trodde jeg de hadde for gode priser til å være sanne, men jeg prøvde likevel. Varene var helt fine og av topp kvalitet. Til slutt fikk jeg et problem med Norsk Post, hvor jeg måtte betale en eks... もっと見る
企業が回答しました
Jeg ble dessverre trukket dobbelt for skatt, både av nettbutikk og norsk toll. Jeg informerte nettbutikken pr mail, men tvilte på om jeg kom til å få hjelp. Jeg kan bare rose shop better for at de bek... もっと見る
企業が回答しました
Bluffbolag. Ingen återbetalning vid retur. Drar pengar för ett abonnemang som aldrig har beställts och som inte går att avsluta. Kundtjänsten är omöjlig att komma i kontakt med. ####################... もっと見る
企業が回答しました
企業情報
ShopBetter™ について
当該企業による記述
ShopBetter™
A Members Club so exquisite it offers everything from wonderfully varied and sophisticated articles, to luxurious and over-the-top non essentials. ShopBetter™ opened in 2019 and unlike any other online shopping experience, our members are able to browse our +256,783 unique articles, all priced below Wholesale with up to 15% additional discount. Did we mention that shipping is always free? And with our committed and passionate Customer Service team, ShopBetter™ really is your new home away from home.
We are an international webshop with warehouses around the world, so your items can arrive as cheap and fast as possible. At ShopBetter™ we always pride ourselves of at least being the cheapest on the market, but also the newest brands and best products from all over the world. We want to give you the easiest possible online shipping experience, and we want you to feel the comfort and personal presence when doing so.
Everything electronics
We are huge on electronics with the latest and biggest supply in everything from TVs and gaming consoles, to speakers and laptops. Especially TVs and the sheer number of these in our warehouses, are something that we are quite proud of, which means that you can always expect a larger than average selection of brands like Samsung, LG, Sony, Philips, Toshiba, Hitachi and much more.
Quality clothes for children
In addition to clothes for both men and women, we also have a large selection of children's clothes for all ages. All our brands and not least our products are carefully selected both on the basis of their versatile design, but equally on the basis of their fantastic quality. Our selection of clothes for babies and children is chosen according to good quality, that is comfortable for children and with cute prints, muted colors but also unique styles with lots of personality. You will be able to find a lot of different children's clothes for any occasion. Among other things, you can find a wide selection of bodystockings for babies, dresses for girls, smart trousers and last but not least, comfortable leggings.
Sunglasses for any occasion
Driving your car. Sitting on your balcony. Going grocery shopping. Partying on the beach. No matter what the occasion, we guarantee that we have any and all types, shapes and size in sunglasses just for you. Dior, Thierry Lasry, Bottega Veneta, Fendi, Ray Ban and other equally delicious brands. At ShopBetter24.co.uk we make sure that you can wear your sunglasses that you are comfortable with all day long.
REFURBISHED
We are strong believers in Reduce, Reuse and Recycle -principles and therefore we are at all time sorting 'Refurbished items' through our shop. These reconditioned products are usually some that have been returned within the return period or have been used for display purposes. Some are sold with packaging that is slightly damaged or with visible signs of having been opened, but they all work perfectly and are covered by the brand guarantee. You will find their condition rating, clearly marked in the description for each product as A+, A, B, C or D.
Toys for all ages
No matter if you are 10 years old or an adult, we offer all types of toys for you. Friends, family, children or yourself, our Toys category is larger than life it self, and we can guarantee that you will not run out of options or variants to buy, with popular brands such as LEGO, Squishmallow, Peppa Pig, Marvel, Hasbro, Mattel and more. We have dolls, board games, bicycles, playsets, remote controlled cars and much more.
Hair products
"Fantastic site! You can buy pretty much everything the heart desires, for the body's pampering and for less than half the price. Definitely recommended!" "ShopBetter™ - a friend of the family. Large selection, fast shipping and lightning-fast reception are the key words at ShopBetter™. I have shopped there many times and it is clearly my go-to place when I need new makeup or we are missing toothpaste."
These are just a couple of the notes from happy customers, looking to shop makeup, hairproducts, creams and more. And the reason is simple; we really do have it all and we are always cheaper than our competitors. Brands like L'Oreal, Karite L'Occitane, Olaplex, Batiste, Piz Buin, Schwarzkopf, TRESemmé, Aussie, Fructis, Moroccanoil, Tigi, Crew, Nivea, Veet, Lancaster, Redken, Revlon and much more.
Accessories
The outfit is never complete without the right accessories. Jewelry, necklaces, hats, sunglasses, hair ornaments and bags are always easy accessory options that quickly spice up an outfit. That is why we are happy to offer everything from select brands like Seiko, Calvin Klein, Hugo Boss, Kenneth Cole, Paco Rabanne, Michael Kors, Thomas Sabo, Guess, Casio and more.
Customer Service at ShopBetter™
We are here because we love shopping. But we are especially here because we want to create the best online shopping experience for our worldwide customers. This is and will always be our main focus. We work hard every day to improve your online shopping experience at ShopBetter™, with faster and easier purchasing and cheaper and better products. We are a webshop that wants give you all in personal presence.
Our ambition is to become your only onestopshop, with exactly the brands you need in your life. Despite the fact that we are "just" an online shopping universe, we are constantly working to become a universe with closeness where you can feel both our pride and joy, as well as a good dose of humor. We hope that when you have been in contact with our Customer Service, who are ready every weekday between 9:00am and 5pm via email, phone and social media, you will be thinking "Wow, they really mean it".
Every weekday, we pack your order with love and ship it as fast as we can, so that you are guaranteed the fastest possible delivery when you shop at ShopBetter™. We always have free shipping on all of our products, no matter if you are a member or a guest. We send all our packages from our warehouses around the world, which can be both local as well as international depending on your location and item purchased. This is also how we keep the shipping cost to a minimum, and therefore are able to offer your such low prices on all our items.
Let's inspire each other on social media
Do you follow ShopBetter™ on social media? We would recommend you to do so, otherwise you will miss out on great competitions, new products, back-in-stock items and much more. We also showcase our daily lives, promote our new commercials (trust us, they are hilarious) and much more - so make sure not to miss out.
Thank you for shopping with us <3
ShopBetter™
#shopbetter #shopbetter24 #shopbettereu
A Members Club so exquisite it offers everything from wonderfully varied and sophisticated articles, to luxurious and over-the-top non essentials. ShopBetter™ opened in 2019 and unlike any other online shopping experience, our members are able to browse our +256,783 unique articles, all priced below Wholesale with up to 15% additional discount. Did we mention that shipping is always free? And with our committed and passionate Customer Service team, ShopBetter™ really is your new home away from home.
We are an international webshop with warehouses around the world, so your items can arrive as cheap and fast as possible. At ShopBetter™ we always pride ourselves of at least being the cheapest on the market, but also the newest brands and best products from all over the world. We want to give you the easiest possible online shipping experience, and we want you to feel the comfort and personal presence when doing so.
Everything electronics
We are huge on electronics with the latest and biggest supply in everything from TVs and gaming consoles, to speakers and laptops. Especially TVs and the sheer number of these in our warehouses, are something that we are quite proud of, which means that you can always expect a larger than average selection of brands like Samsung, LG, Sony, Philips, Toshiba, Hitachi and much more.
Quality clothes for children
In addition to clothes for both men and women, we also have a large selection of children's clothes for all ages. All our brands and not least our products are carefully selected both on the basis of their versatile design, but equally on the basis of their fantastic quality. Our selection of clothes for babies and children is chosen according to good quality, that is comfortable for children and with cute prints, muted colors but also unique styles with lots of personality. You will be able to find a lot of different children's clothes for any occasion. Among other things, you can find a wide selection of bodystockings for babies, dresses for girls, smart trousers and last but not least, comfortable leggings.
Sunglasses for any occasion
Driving your car. Sitting on your balcony. Going grocery shopping. Partying on the beach. No matter what the occasion, we guarantee that we have any and all types, shapes and size in sunglasses just for you. Dior, Thierry Lasry, Bottega Veneta, Fendi, Ray Ban and other equally delicious brands. At ShopBetter24.co.uk we make sure that you can wear your sunglasses that you are comfortable with all day long.
REFURBISHED
We are strong believers in Reduce, Reuse and Recycle -principles and therefore we are at all time sorting 'Refurbished items' through our shop. These reconditioned products are usually some that have been returned within the return period or have been used for display purposes. Some are sold with packaging that is slightly damaged or with visible signs of having been opened, but they all work perfectly and are covered by the brand guarantee. You will find their condition rating, clearly marked in the description for each product as A+, A, B, C or D.
Toys for all ages
No matter if you are 10 years old or an adult, we offer all types of toys for you. Friends, family, children or yourself, our Toys category is larger than life it self, and we can guarantee that you will not run out of options or variants to buy, with popular brands such as LEGO, Squishmallow, Peppa Pig, Marvel, Hasbro, Mattel and more. We have dolls, board games, bicycles, playsets, remote controlled cars and much more.
Hair products
"Fantastic site! You can buy pretty much everything the heart desires, for the body's pampering and for less than half the price. Definitely recommended!" "ShopBetter™ - a friend of the family. Large selection, fast shipping and lightning-fast reception are the key words at ShopBetter™. I have shopped there many times and it is clearly my go-to place when I need new makeup or we are missing toothpaste."
These are just a couple of the notes from happy customers, looking to shop makeup, hairproducts, creams and more. And the reason is simple; we really do have it all and we are always cheaper than our competitors. Brands like L'Oreal, Karite L'Occitane, Olaplex, Batiste, Piz Buin, Schwarzkopf, TRESemmé, Aussie, Fructis, Moroccanoil, Tigi, Crew, Nivea, Veet, Lancaster, Redken, Revlon and much more.
Accessories
The outfit is never complete without the right accessories. Jewelry, necklaces, hats, sunglasses, hair ornaments and bags are always easy accessory options that quickly spice up an outfit. That is why we are happy to offer everything from select brands like Seiko, Calvin Klein, Hugo Boss, Kenneth Cole, Paco Rabanne, Michael Kors, Thomas Sabo, Guess, Casio and more.
Customer Service at ShopBetter™
We are here because we love shopping. But we are especially here because we want to create the best online shopping experience for our worldwide customers. This is and will always be our main focus. We work hard every day to improve your online shopping experience at ShopBetter™, with faster and easier purchasing and cheaper and better products. We are a webshop that wants give you all in personal presence.
Our ambition is to become your only onestopshop, with exactly the brands you need in your life. Despite the fact that we are "just" an online shopping universe, we are constantly working to become a universe with closeness where you can feel both our pride and joy, as well as a good dose of humor. We hope that when you have been in contact with our Customer Service, who are ready every weekday between 9:00am and 5pm via email, phone and social media, you will be thinking "Wow, they really mean it".
Every weekday, we pack your order with love and ship it as fast as we can, so that you are guaranteed the fastest possible delivery when you shop at ShopBetter™. We always have free shipping on all of our products, no matter if you are a member or a guest. We send all our packages from our warehouses around the world, which can be both local as well as international depending on your location and item purchased. This is also how we keep the shipping cost to a minimum, and therefore are able to offer your such low prices on all our items.
Let's inspire each other on social media
Do you follow ShopBetter™ on social media? We would recommend you to do so, otherwise you will miss out on great competitions, new products, back-in-stock items and much more. We also showcase our daily lives, promote our new commercials (trust us, they are hilarious) and much more - so make sure not to miss out.
Thank you for shopping with us <3
ShopBetter™
#shopbetter #shopbetter24 #shopbettereu
連絡先
Adelgade 12, 1, 9000, Aalborg, デンマーク
- shopbetter.eu
3.0
まあまあ
1524件のレビュー
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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CUIDADO es.ShopBetter.eu son UNOS ESTAFADORES…
Definitivamente es.ShopBetter.eu son unos estafadores, captan gente para recibir productos de muestra por 1.45€ una vez y te pillan la cta de banco, yo ya llevo descontado 250€. Espero me devuelvan el dinero porque les juro que todos los dias hare una mala reseña en todas las redes sociales. CUIDADO CON ESTOS ESTAFADORES.
2024年10月11日
自発的なレビュー
ShopBetter™ からの回答
Hola "Macrisur"
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestro sitio web como si deseas cancelar una membresía.
Lamentablemente no te reconocemos como cliente en nuestra tienda, ya que no nos has proporcionado información sobre tu usuario o pedido.
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funciones y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de cancelación muy fácil y sencillo.
Si deseas cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección "Contacto".
Gracias nuevamente por tu interés y esperamos que tengas un buen día.
/Peter Larsen
Gerente de Servicio al Cliente
til tiden og i orden
2024年9月30日
ShopBetter™ からの回答
Hej Flemming.
Mange tak for dit køb og fortsatte handel hos os, samt den fine bedømmelse. Vi glæder os til at se dig igen.
God dag til dig.
/Peter Larsen
Customer Service Manager
Publicidad engañosa
Iba a solicitar un pedido que parecía directamente de la tienda Sephora. Al ir a pagar me di cuenta que no era así, que se trataba de un intermediario. Por lo que no completé la compra. Sin emabrgo han guardado tofos mis dat os porque menos de 24 horas después ya estoy recibidno correos publicitarios.
2024年9月21日
自発的なレビュー
ShopBetter™ からの回答
Hola "A.B."
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestro sitio web como si deseas cancelar una membresía.
Lamentablemente no te reconocemos como cliente en nuestra tienda, ya que no nos has proporcionado información sobre tu usuario o pedido.
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funciones y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de cancelación muy fácil y sencillo.
Si deseas cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección "Contacto".
Gracias nuevamente por tu interés y esperamos que tengas un buen día.
/Peter Larsen
Gerente de Servicio al Cliente
STAY AWAY DO not sign up or give them…
STAY AWAY DO not sign up or give them any details they will take money out off your account they are a con and charge you a weekly surcharge and is hard to stop them
I never signed up with you I enter a competition then next thing you have my details and started charging me something I never wanted
I have tried getting in touch with you but no reply give me my money back
2024年9月7日
自発的なレビュー
ShopBetter™ からの回答
Dear Keith.
Thank you for your review of our little shop.
We see that you have signed up for a membership in our store. From your customer information we also see that you unsubscribed your membership, before it expired, making the initial trial offer price the only charge on your account, why we are wondering what you are referring to in your writing?
Your registration price for our discounted membership was £2.75, which gave you access to up to a 15% discount on more than 200,000 products in our store. Whether you utilise this (trial) membership or not is entirely up to you.
If you have any questions or problems with your account or membership, you are always welcome to contact our customer service, who will respond within 24 hours every day of the week.
/Peter Larsen
Customer Service Manager
Apparently I won a free car jack which…
Apparently I won a free car jack which has cost me around 70 dollars. This was 2 weeks ago and I haven’t received any correspondence except for removing money from my account and have not seen my free jack yet
2024年9月9日
自発的なレビュー
ShopBetter™ からの回答
Hello "Peter".
Thank you for your review of our little shop.
Sadly neither we nor Trustpilot have received any information, about your user or membership information, to which we have to assume that you are not a member in our shop, and therefore fail to understand the point of your review?
A trial membership starts at £2.99, which gives you access to up to a 15% discount on more than 200,000 products in our store.
All prices before that (guest) are already as low as wholesale pricing, from different vendors and manufactores from around the world, why we again fail to understand the claims in your review, as we don't sell anything for free.
If you have any questions or problems with your account or membership, you are always welcome to contact our customer service, who will respond within 24 hours every day of the week.
/Peter Larsen
Customer Service Manager
Shopbetter24 *BEWARE•
Like many of the other reviews for Shopbetter24, I was tricked into a £39.50 monthly subscription There seems to be lots of items out of stock on the (rubbish) website, lots of items overpriced, even with the 15% discount! Please learn from our mistake, be vary aware of doing any business with this company. I’m also guessing they will try and respond by saying I’m not a member, but I can confirm that I was for approximately 4 days, until I realised I’d been charged a MONTHLY membership fee of £39.50. I swiftly cancelled after realising I’d been misled. BE AWARE of this company!!!
2024年9月12日
自発的なレビュー
ShopBetter™ からの回答
Hello "Joanne".
Thank you for your review of our little shop.
Sadly neither we nor Trustpilot have received any information, about your user or membership information, to which we have to assume that you are not a member in our shop, and therefore fail to understand the point of your review?
A trial membership starts at £2.99, which gives you access to up to a 15% discount on more than 200,000 products in our store.
All prices before that (guest) are already as low as wholesale pricing, from different vendors and manufactores from around the world, why we again fail to understand the claims in your review.
We do not offer misleading signups, upgrades or otherwise ; as everything is clearly stated in terms of conditions, pricing and otherwise, when signing up anywhere on our site.
If you have any questions or problems with your account or membership, you are always welcome to contact our customer service, who will respond within 24 hours every day of the week.
/Peter Larsen
Customer Service Manager
Porque vais ESTAFANDO la gente??
Porque vais ESTAFANDO la gente???
Me quitaron 37€ para nada porqué ni tampoco he entrado nunca en esta página. Me compré 2 sandalia que pagué 34€ y nunca llegaron, y veo que tampoco tienen sandalia Birkenstock. Así que no sé cómo sois capaces de hacer esto!! Però os voy a denunciar! Intentamos sobrevivir en este mundo de estafadores, con lo cara que es la vida! Espero que nadie más os compre nada!
2024年9月9日
自発的なレビュー
ShopBetter™ からの回答
Hola Roberta.
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestra web como si quieres cancelar una membresía.
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funcionalidades y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de cancelación muy fácil y sencillo.
Si quieres cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección “Contacto”.
Gracias nuevamente por su interés y esperamos que tenga un buen día.
/Peter Larsen
Gerente de atención al cliente
I got charged for a membership i didn’t…
I got charged for a membership i didn’t even sign up for and i would like that money back because i didn’t sign up for anything
Wanted to order crocs for £3 but continuously paid extra up to £10 and never go my crocs
Called the customer service and they told me to email the team and im still waiting for my reply
Soo disappointing
Really bad doesn’t even deserve a star
2024年9月10日
自発的なレビュー
ShopBetter™ からの回答
Hello Nyasha.
We are very sorry that you had a bad experience.
Of course, we never want anyone to pay for something they don’t want, which is why we have easy cancellation methods for both orders on our website and if you want to cancel a membership.
We offer more than 280,000 different products from our catalogue, with a 15% discount as a subscribed member in our store, among several additional features and services in relation to your monthly membership.
We have a very easy and simple cancellation process.
If you want to cancel an order or membership, you can contact our customer service by email every day of the week, or contact us through our online chat service.
Our support email address is located at the bottom and top of our websites, in the “Contact” section.
Thanks again for your interest and we hope you have a nice day.
/Peter Larsen
Customer Service Manager
Defekt mikrobølgeovn. Intet sket i næsten 5 måneder.
Min mikrobølgeovn virkede pludselig ikke efter nogle måneder, og jeg henvendte mig til ShopBetter i april måned. Det tog MEGET lang tid for dem at finde ud af, at den skulle sendes til reparation. (Uddybning i tidligere anmeldelse).
Nu er det næsten 6 uger siden, at den er sendt til reparation, og der er intet sket. Det er næsten 5 måneder siden, at jeg henvendte mig første gang.
Hver gang jeg henvender mig, får jeg at vide, at de giver besked, så snart der er nyt. Og de takker for min tålmodighed. Som er opbrugt for længe siden!
Det handler om en mikrobølgeovn til godt 600 kr.
2024年9月4日
自発的なレビュー
ShopBetter™ からの回答
Hej Tina.
Tak for din bedømmelse af vores lille webshop.
Vi beklager den lange process, som desværre kun blev yderligere forlænget af, at vi ikke kunne åbne dine billeder og video, samt manglende information som efterspurgt af vores supporter, for at kunne oprette garanti sagen hos vores udbyder / varelager.
Jeg kan forstå på kundeservice at sagen blev afsluttet som forventet tilbage i September 2024, med en fuld refundering af dit køb (garanti sag), så vi antager at alt er som det skal være.
Vi håber at se dig igen i fremtiden, og ellers må du have en dejlig dag om noget.
/Peter Larsen
Customer Service Manager
I’d give minus if I could
I’d give minus if I could. I’ve never been on their site but was purchasing something on FB. Thought I was paying delivery.. unfortunately they’re saying I signed up and they then took another approx£40 out. I actually ended up not purchasing as realised it was a Scam! Not received any email to inform of terms or conditions if I did sign up! Horrendous customer service, Horrendous company to deal with.
2024年9月1日
自発的なレビュー
ShopBetter™ からの回答
Hello Angela.
We are very sorry that you had a bad experience.
Of course, we never want anyone to pay for something they don’t want, which is why we have easy cancellation methods for both orders on our website and if you want to cancel a membership.
We offer more than 280,000 different products from our catalogue, with a 15% discount as a subscribed member in our store, among several additional features and services in relation to your monthly membership.
We have a very easy and simple cancellation process.
If you want to cancel an order or membership, you can contact our customer service by email every day of the week, or contact us through our online chat service.
Our support email address is located at the bottom and top of our websites, in the “Contact” section.
Thanks again for your interest and we hope you have a nice day.
/Peter Larsen
Customer Service Manager
Me han cobrado " 41 €…
Me han cobrado por "no sé qué" 41 € resulta que piden 1 € y lo pagué y en el siguiente paso piden otro €uro y ahí me doy cuenta que es una estafa , anulo todo y resulta que se quedan con los datos de la tarjeta y hoy me estafan 41 € , yo no lo dejo así y voy a denunciar
2024年9月1日
自発的なレビュー
ShopBetter™ からの回答
Hola "Maria".
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestra web como si quieres cancelar una membresía.
Lamentablemente no nos has facilitado a nosotros ni a Trustpilot ningún dato, sobre tu usuario, por lo que asumimos que no eres un cliente real nuestro?
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funciones y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de baja muy fácil y sencillo.
Si quieres cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección "Contacto".
Gracias de nuevo por tu interés y esperamos que tengas un buen día.
/Peter Larsen
Gerente de atención al cliente
ESTAFA ESTAFA. Me suscriben sin permiso y se quedan con el dinero del pedido!!! .
Te cobran por suscripción que nunca has hecho y te cobran por unos gastos de envío que nunca te han advertido. Más de 40 euros que te quitan de la tarjeta.
Se quedan con el dinero del pedido y no lo devuelven. El gancho para la estafa es el detergente ARIEL. El pedido es barato porque quieren los datos de tu tarjeta. Ojo!!! La página de compra la vi en Facebook.
En mi caso conseguí cancelar la suscripción a tiempo pero se quedaron con el dinero del pedido porque lo anulan al no tener suscripción!!!! Está montado todo el proceso de compra para estafarte. Devuelvan mi dinero o enviadme a casa el pedido!!!
2024年8月30日
自発的なレビュー
ShopBetter™ からの回答
Hola Isabel.
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestra web como si quieres cancelar una membresía.
Hemos encontrado tu membresía y vemos que nunca se te ha cobrado ninguna suscripción recurrente, ya que la cancelaste antes de que caducara. Entonces nos preguntamos qué reclamaciones y quejas tienes, en referencia a la membresía continuada.
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funcionalidades y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de cancelación muy fácil y sencillo.
Si quieres cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección “Contacto”.
Gracias nuevamente por su interés y esperamos que tenga un buen día.
/Peter Larsen
Gerente de atención al cliente
Misled to sign up.
Like a couple of others, thought I was signing up for a Starbucks prize, a Gift Box. But had to pay a shipping fee, $9 and then another 2$ fee… Find out I signed up for recurring membership price: 49$ recurring membership: 21 days??? The website is horrible.
Bad experience. Blocked my credit card in case. :((
Adding… This company did respond to say it has nothing to do with a Starbucks Contest but the contest came to my email address and led to signing for this ShopBetter website. AND I’ve had two more of the same emails but deleted them. I’ll never recoupe the small amounts for Administration fee or shipping fee. Maybe another fake company is doing this? Using ShopBetter? I’m just happy I’m no longer associated. I am a real person.
Thank you
2024年8月27日
自発的なレビュー
ShopBetter™ からの回答
Hello "Brenda".
We are very sorry to hear that you had a bad experience.
Of course we never want anyone to pay for something they don't want, which is why we have cancellation routes in place on our website, both for direct orders as well as active membership.
Unfortunately, you have not provided us or Trustpilot with any information about your user, so we assume that you are not a real customer of ours, which makes it difficult for us to help you correctly.
We offer more than 280,000 different products from our catalogue, with a 15% discount as a subscribed member, among various additional features and services in connection with your monthly membership.
We have a very easy and simple unsubscription process.
If you want to cancel an order or membership, you can contact our customer service by email every day of the week, or contact us via our online chat service, or simply go through the self service route.
Our support email address can be found at the bottom and top of our websites, in the ‘Contact Us’ section.
Thanks again for your interest and we hope you have a nice day.
/Peter Larsen
Customer Service Manager
Shopbetter es una estafa
Shopbetter es una estafa
Me han estafado 43.88 euros aparte supuestamente una prueba gratuita por 2.25euros. y supuestamente pagando esos 2.25 euros te regalaban una caja de detergente Ariel.
Los voy a denunciar.
Para que no sigan estafando más gente.
No soy ningún perfil falso.
Tengo capturas de todo el proceso
Mi nombre es Dayana.
2024年8月20日
自発的なレビュー
ShopBetter™ からの回答
Hola Daiana.
Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, por eso tenemos métodos de cancelación tanto para pedidos en nuestra web como si quieres cancelar una membresía.
Lamentablemente no nos has facilitado a nosotros ni a Trustpilot ningún dato, sobre tu usuario, por lo que asumimos que no eres un cliente real nuestro?
Ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias funciones y servicios adicionales en relación a tu membresía mensual.
Tenemos un proceso de baja muy fácil y sencillo.
Si quieres cancelar un pedido o membresía, puedes contactar con nuestro servicio de atención al cliente por correo electrónico todos los días de la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior y superior de nuestros sitios web, en la sección "Contacto".
Gracias de nuevo por tu interés y esperamos que tengas un buen día.
/Peter Larsen
Gerente de atención al cliente
A mi acaban de estafarme 2.25 de una…
A mi acaban de estafarme 2.25 de una promoción de Ariel luego que autorice el pago me envío a otro enlace a pagar más dinero pero ya era tarde ya me habían robado el dinero. Esto es una estafa señores no hay a quien reclamar simplemente te mandan a un enlace y así todo el rato. Lo único que quiero es que me devuelvan la suscripción que nunca pedí y que ustedes nunca me ofrecieron. Devuélvanme el importe de las cajas de Ariel que nunca llegaron. No tengo que darme de baja de nada porque no me información de ninguna membresia era un anuncio para obtener unas cajas de detergente. No finjan que no lo saben, tenéis mucha cara. Son 2.25 gracias !!!
2024年8月15日
自発的なレビュー
ShopBetter™ からの回答
Hola Aleida, Lamentamos mucho que hayas tenido una mala experiencia.
Por supuesto, nunca queremos que nadie pague por algo que no quiere, es por eso que tenemos métodos de cancelación tanto para pedidos en nuestro sitio web como si desea cancelar una membresía.
Definitivamente no somos una estafa, ya que ofrecemos más de 280.000 productos diferentes de nuestro catálogo, con un 15% de descuento como miembro suscrito en nuestra tienda, entre varias características y servicios adicionales en relación con tu membresía mensual.
Incluso tenemos un proceso de baja de suscripción bastante sencillo y directo. Si desea cancelar un pedido o membresía, puede comunicarse con nuestro servicio de atención al cliente por correo electrónico todos los días durante la semana, o contactarnos a través de nuestro servicio de chat en línea.
Nuestra dirección de correo electrónico de soporte se encuentra en la parte inferior de nuestro sitio web en la sección "Contacto".
Gracias nuevamente por su interés y esperamos que tenga un gran día.
/Peter Larsen
Gerente de Servicio al Cliente
Langsom behandlingstid og ordren annulleret
Jeg bestilte en vare og modtog derefter besked lidt over en uge senere om, at min ordre var forsinket grundet stort volumen hos kurer. Efterfølgende hørte jeg ingenting. Da jeg rykkede for status 4 uger efter jeg lagde ordren, får jeg besked om at min ordre er annulleret da varen er udsolgt (her nævnes ikke noget om nogen kurer)
2024年8月13日
自発的なレビュー
ShopBetter™ からの回答
Hej Maja.
Mange tak for din bedømmelse af vores lille webshop.
Først og fremmest så skal vi beklage, at din ordre gik igennem en serie af fejl og mangler, det er bestemt ikke den service vi vil lægge navn til.
En fejl på vores fjernelager, gjorde desværre at selvom varen var udsolgt, så blev denne information aldrig leveret til vores systemer, og du blev derfor ved med at modtage emails om forsinket levering. Igen, dette beklager vi og håber selvfølgelig på ikke sker igen.
Du skal være velkommen til at bestille igen, skulle varen komme tilbage på lager.
Ellers håber vi at du får den dejlig dag.
/Peter Larsen
Customer Service Manager
Scam
Scam! Had a message saying I’ve won on something I’ve entered and had to put in my details - took money out my account and signed me upto a subscription that I didn’t want to sign upto
2024年8月11日
自発的なレビュー
ShopBetter™ からの回答
Hello Brett.
Thank you for your review of our little shop.
We see that you have signed up for a membership in our store, yet we do not offer 'competitions' or otherwise, therefore we are wondering what you are referring to in this case?
Your registration price for our discounted membership was £2.75, which gave you access to up to a 15% discount on more than 285,000 products in our store. Whether you utilise this (trial) membership or not is entirely up to you.
If you have any questions or problems with your account or membership, you are always welcome to contact our customer service, who will respond within 24 hours every day of the week.
/Peter Larsen
Customer Service Manager
Not a safe experience
Not a safe experience. Check for duplicate website . They tried to get more than one payment for the same item .
2024年8月4日
自発的なレビュー
ShopBetter™ からの回答
Hello Madam.
Despite you seemingly not being a customer and never contacted our customer service for help, we still would like to point out that at no time have ShopBetter.co.uk had any issues with double charges on any orders, nor have or is there any "duplicate" website to reference. If this information was given to you by mistake, we do apologise and look forward to hearing from you for further assistance.
Again due to your lack of information, we sadly can't follow your comments made here on Trustpilot. We do however always contact our customers, when orders are cancelled, payments have failed or similar via email, and if this information should have eluded you, then that might be because it ended up in your spam folder or similar, which we sadly can't control from our end.
We would very much like to hear from you about your experience if possible, so feel free to contact our Customer Service as soon as you can and we will follow up on your case.
Have a pleasant day.
/Peter Larsen
Customer Service Manager
Fin forsendelse
2024年7月31日
ShopBetter™ からの回答
Hej Bjorn
Mange tak for din fine bedømmelse af vores lille webshop, og glad for at høre, at tingene kom til tiden således.
Rigtig god sommer til dig.
/Peter Larsen
Customer Service Manager
Super hurtig og nemt at bestille og…
Super hurtig og nemt at bestille og helt fantastisk hurtig levering..god oplevelse at købe en Melitta kaffemaskine..kan klart anbefales...Vh. Ann-Grethe M.
2024年7月31日
ShopBetter™ からの回答
Hej Ann-Grethe.
Mange tak for din fine bedømmelse af vores lille webshop, og glad for at høre, at alt var som det skulle være med din ordre.
Vi glæder os til at se dig igen, og indtil da må du have den dejligste dag / sommer.
/Peter Larsen
Customer Service Manager
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