It seems okay.I've been using it for about six sections.I realise I'm a little bit wetter than I use to be apart from that.I haven't really noticed any difference .. i didn't have any problem with uri... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My experience with Silk'n has been really good, with fast shipping that arrived safely and on time. The company gives clear instructions and helpful customer support, which makes their beauty devices... もっと見る
企業が回答しました
I’m genuinely a fan of Silk’n. I first discovered the brand through their SilkyAir Pro and SilkyAir Flex hair tools — both of which quickly became staples in my routine. More recently, I started u... もっと見る
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Wrong brushes delivered on a Friday. Returns to be notified within 48hrs. No response from all phone numbers on Official website except one which when dialled on a Monday stated that they were on holi... もっと見る
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企業情報
当該企業による記述
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
連絡先
Galileistraat 17, 3029AL, Rotterdam, オランダ
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
4.0
ほぼ満足
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Product was netjes verpakt en geleverd
Product was netjes verpakt en geleverd, mooie hoes eromheen, zodat niks beschadigd kan worden.
Ben blij dat ik het product in gebruik heb, want na het ongeveer 4 weken gebruikt te hebben, zie je duidelijk resultaat en ik voel het ook!
2025年9月10日
自発的なレビュー
Silk'n からの回答
Beste Brigitte,
Hartelijk dank voor je recensie.
We stellen je feedback zeer op prijs.
Met vriendelijke groet,
Het Silk'n-team
My experience with Silkn is great
My experience with Silk’n has been outstanding. The website is clear and easy to navigate, making the ordering process smooth and hassle-free. My product arrived quickly and was packaged with great care.
I was especially impressed by the beautiful, luxurious packaging – a true reflection of the brand’s quality and attention to detail. The mask even came with a stylish storage bag, which is both practical and elegant.
Additionally, the customer service is excellent. Whenever I had a question, I received a quick and helpful response. Overall, Silk’n delivers a premium experience from start to finish. Highly recommended!
2025年7月29日
自発的なレビュー
Silk'n からの回答
Dear,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Great service and product!
2025年9月6日
自発的なレビュー
Silk'n からの回答
Dear Wanieta,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Good
The product was well-packaged and arrived in perfect condition. Clear communication and updates on the order. Would definitely order again.
2025年9月8日
自発的なレビュー
Silk'n からの回答
Dear Wendy,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Delivery with DHL was pretty fast as…
Delivery with DHL was pretty fast as they delivered my product in one day on a Saturday. Silk’n is always trying to improve their products.
2025年9月8日
自発的なレビュー
Silk'n からの回答
Dear Wen,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Good service and the products are really great!
Silk'n has a good service and quick delivery in a very nice box, I have the face mask and the chest mask, both really work for me, happy with it!
2025年9月7日
自発的なレビュー
Silk'n からの回答
Dear,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
The first time I tried a Silk’n…
The first time I tried a Silk’n haircare product, I was instantly impressed with the results. My hair felt so soft and smooth that I started to really trust the brand!
That’s what made me try their LED face mask, and wow, what a game changer. My skin looks fresher, and I can already see such a difference.
Now Silk’n has become a big part of my beauty routine. I love that their products actually deliver on what they promise, and I can’t wait to see what I’ll try next from them!
2025年9月3日
自発的なレビュー
Silk'n からの回答
Dear Isabeau,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Great service
I had a pleasant experience with this company. I had purchased a new product and had a few questions about it. I mentioned this, and shortly after I was contacted and had a very nice conversation. I received a clearer explanation of how the product works and how it should be used. This made the experience with the product much better. The product was delivered well-packaged as well.
2025年8月30日
自発的なレビュー
Silk'n からの回答
Dear Joey,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Silk'n からの回答
Dear Sarah,
Thank you for contacting us.
We are sorry that your order has not arrived yet.
We are working to ensure that you receive it as soon as possible.
As soon as we receive an update regarding the status of your order, we will notify you immediately.
We kindly ask for your patience in the meantime.
Best regards,
The Silk'n Team
Great service
Great service, the product arrived only 1 day after my order! Nice packaging and very good quality.
2025年7月18日
自発的なレビュー
Silk'n からの回答
Dear Natascha,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
They cancelled my order to give a…
They cancelled my order to give a refund but didn’t say why
2025年8月15日
Silk'n からの回答
Dear Mary,
We apologise that your order has been cancelled. I have received your email and explained how this could have happened. Once again, we apologise for this inconvenience.
Kind regards,
Your Silk'n team
Ordered a small round brush for my…
Ordered a small round brush for my hairdryer which I purchased last year. It arrived quickly but there was a problem when trying to fit it on. It was slightly too large and did not fit properly on my dryer. Emailed and have been informed that they will sending a replacement. Love the hairdryer though
2025年8月14日
Silk'n からの回答
Dear Linda,
We are delighted that this issue has been resolved for you. If you have any further questions, please do not hesitate to contact us. We hope you enjoy your hair dryer and thank you for your review.
Kind regards,
Your Silk'n team
Quick and easy.
2025年7月27日
Silk'n からの回答
Dear David,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Silk'n gives really good service and…
Silk'n gives really good service and fast delivery. Happy with the product.
2025年7月24日
自発的なレビュー
Silk'n からの回答
Dear Fenne,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Device doesn't hold charge and I've…
Device doesn't hold charge and I've sent back. Still waiting on refund and not getting replies from customer service
2025年7月6日
Silk'n からの回答
Hi Ami,
Thank you for your patience.
We would like to inform you that we have contacted our finance department and they will issue a refund.
We thank you for your patience and if you have any other questions, we will be happy to help you
Kind regards,
The Silk;n team,
Silk'n からの回答
Dear Sonja,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Doesn't work
I purchased 6 bottles of silken magic, have been using it for 10 weeks now and I have to say, it has made no difference whatsoever. Wrinkles have not reduced and I use it every day. Very disappointed
2025年7月11日
自発的なレビュー
Silk'n からの回答
Dear Jill,
Thank you very much for contacting us,
We are sorry that you did not achieve the expected results. please take into account that our products work best in combination with our other products.
If you contact us via email and provide more information, we will be happy to listen to your experience and try to find a solution for your situation.
Our email is: customercareuk@silkn.eu
Kind regards,
The Silk'n Team
After initial delivery issues
After initial delivery issues, not their fault, dpd
(Who are rubbish)
When using the royal mail seamless
Fast & friendly service
I will use again
2025年6月22日
Silk'n からの回答
Dear David,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Excellent service
2025年5月13日
Silk'n からの回答
Dear Paul,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Fijn masker
Fijn masker! Gebruik het nu ongeveer 3 weken, en zie al een stuk minder roodheid in m’n gezicht!
2025年5月15日
自発的なレビュー
Silk'n からの回答
Beste Famke,
Bedankt voor je 4-sterrenbeoordeling!
We zijn erg blij dat je tevreden bent met onze service en ons product.
Met vriendelijke groet,
Het Silk'n Team
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