We felt everything was explained well we were not pressured into buying anything. We felt relaxed being at home Bruce was great at explaining everything we needed to know. Our daughter has taken out... もっと見る
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Sam gave an interesting, informative and humorous talk at my cancer support group in Derby. I accepted the offer of a home visit and, some weeks later,met Kevin. What a helpful and genuinely nic... もっと見る
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Really great customer relations. Brian visited us in our own home and very patiently and clearly explained the function of each of the documents involved in both our wills, our Lasting Power of Attorn... もっと見る
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My request for call back telephone calls were always done within great time. The advice given, particularly from Benjamin Gilbert was clear, concise and left out jargon. Easy to understand. Ext... もっと見る
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企業情報
当該企業による記述
Silvertime Legal is a premier provider of estate planning services, offering a unique and comprehensive approach to safeguarding your assets and securing your legacy. Our commitment to excellence and unwavering dedication to our clients set us apart in the field of estate planning. What makes Silvertime Legal unique? Our team boasts extensive experience in the intricate world of estate planning. With a deep understanding of legal intricacies, tax implications, and asset protection strategies, we are well-equipped to provide you with solutions tailored to your specific needs. We recognise that each individual's circumstances are unique. At Silvertime Legal, we take a personalised approach, crafting estate plans that align with your objectives and wishes. We don't offer one-size-fits-all solutions; we design strategies that cater to your specific situation. Our services go beyond traditional estate planning. We address a wide range of considerations, including wills, trusts, tax planning, and more, to ensure that your assets are protected and your loved ones are well cared for. Our primary goal is to provide you with peace of mind. We guide you through the often complex and emotional process of estate planning, allowing you to make informed decisions with confidence. We understand the importance of legacy. By working with Silvertime Legal, you gain the assurance that your legacy will be preserved, and your assets will benefit your family and heirs according to your preferences. At Silvertime Legal, we are not just estate planners; we are partners in securing your financial future and protecting your assets. Let us help you navigate the complex world of estate planning with care, expertise, and a commitment to your unique needs. Your peace of mind and your legacy are our top priorities.
連絡先
Eliot Park Innovation Center, 4 Barling Way, CV10 7RH, Nuneaton, 英国
- 02476 939940
- help@silvertimelegal.co.uk
- silvertimelegal.co.uk
4.6
優良
110件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Advisor visited me in my home had time…
Advisor visited me in my home had time and interest to listen and understand my requirements. My will was completed in just a few days and was much less expensive that a convensioal solicitor
2025年7月11日
自発的なレビュー
Silvertime Legal からの回答
Thank you for your kind feedback. We’re pleased to hear you were happy with the service, speed, and value provided.
Kind regards,
Silvertime Legal
Client Care Team
A very smooth process when renewing our…
A very smooth process when renewing our wills and setting up both of our powers of attorney.
We were kept up to date at all times and found them very helpful and friendly.
2025年12月12日
自発的なレビュー
Silvertime Legal からの回答
Thank you for your lovely feedback.
We’re delighted to hear that the process of renewing your Wills and setting up your powers of attorney was smooth, and that you felt well informed throughout. It’s great to know our team were helpful and friendly.
Kind regards,
Silvertime Legal
Client Care Team
Mark Scott was very helpful start to finish
Mark Scott explained everything to both of us and the whole experience was dealt with in a satisfactory way.
2025年6月11日
自発的なレビュー
Silvertime Legal からの回答
Thank you for your feedback.
We are pleased to hear that Mark Scott explained everything clearly and that your experience was handled in a satisfactory way.
Kind regards,
Silvertime Legal
Client Care Team
Silvertime Legal からの回答
Thank you very much for your 5-star review and your kind comments.
Kind regards,
Silvertime Legal
Client Care Team
Mark Scott explained everything very…
Mark Scott explained everything very clearly and guided us through it.
Altogether a very professional service which took away any doubts or worries we may of had.
2025年11月19日
Silvertime Legal からの回答
I’m delighted to hear that Mark was able to explain everything clearly and guide you through the process. It’s especially pleasing to know that our service helped to remove any doubts or worries you had.
If you need anything further, please don’t hesitate to get in touch.
Kind regards,
Silvertime Legal
Client Care Team
Having someone visit you at home is…Having someone v
Having someone visit you at home is much appreciated. Richard was incredibly helpful and knowledgeable. He made it so we could understand exactly what was required.
2025年10月7日
Silvertime Legal からの回答
Thank you.
We’re delighted to hear that you appreciated the home visit and that Richard was so helpful and clear in explaining everything. Making sure our clients feel informed and comfortable is very important to us, so it’s lovely to know this came across.
If you have any further questions at all, please don’t hesitate to get in touch.
Kind regards,
Silvertime Legal
Client Care Team
The very first contact was a phone call…
The very first contact was a phone call which was answered very quickly and an appointment was agreed. Sam came out to see us was very helpful gave us information we were not aware of but everything was put in motion this was attended to in good time so we were vey satisfied with the progress
There were a few little hiccups which hopefully will now have been resolved the only downside for us these past few days having had requests for further info which has been sent and requested acknowledgment that the answers were satisfactory up to this moment in time I have not received any acknowledgment of receipt of these
Which i sincerely hope will be rectified very soon but as previously stated the experience has been satisfactory
Regards John Dunning
2025年9月25日
自発的なレビュー
Silvertime Legal からの回答
Thank you very much for taking the time to share your experience.
I’m very pleased to hear that your initial contact with us was handled promptly, and that Sam was able to provide you with helpful information and get everything in motion in good time. It’s great to know you have felt satisfied with the progress overall.
We really appreciate your feedback and your trust in us, and we look forward to continuing to assist you.
Kind regards,
Silvertime Legal
Client Care Team
Everyone has been so helpful though out…
Everyone has been so helpful though out with sorting out ,my affairs. Thank you so much.mrs coleman
2025年9月30日
Silvertime Legal からの回答
Thank you Mrs Coleman, you are very welcome. It has been our pleasure to help you, and we are glad everything has been sorted smoothly. Wishing you all the very best moving forward.
Kind regards,
Silvertime Legal
Client Care Team
Good advice and prompt service.
2025年9月26日
Silvertime Legal からの回答
Thank you for your kind words. We are glad you found our advice helpful and our service prompt.
Kind regards,
Silvertime Legal
Client Care Team
My dad and step-mum have had issues…
My dad and step-mum have had issues with this company from the beginning. Awful company, got fed up of filling the forms out. They changed information that was on the form (names and DOB). Over 18 months since we started this the process of POA for both health and finance and still not sorted.
House deeds sent off as the house had not been registered, which they have still not returned them.
2025年9月2日
自発的なレビュー
Silvertime Legal からの回答
Thank you for your feedback. We are sorry to hear you feel disappointed, and we would like to clarify the steps taken to support your family.
The delays you experienced were primarily due to external factors outside of our control. For example, your property was initially unregistered, and while HM Land Registry is currently working through a significant backlog often exceeding two years, we were able to secure expedited processing and complete the registration much sooner than standard timeframes.
Following this, the documents were drafted, signed, and submitted, and this matter has now been fully completed.
With regard to the Lasting Powers of Attorney, draft versions were sent for review and approved by your parents with the errors included. Final copies were then signed and registered. It was only afterwards that your parents noticed the errors. As a gesture of goodwill, we rectified this free of charge by revoking and reissuing the corrected documents to ensure everything was accurate.
At this stage, all work within our remit has been finalised and copies of the registration confirmation have been sent. We understand this has been a long process, but we have taken every possible step to expedite matters on your behalf.
If you would like to discuss this further, please feel free to contact us directly. We would be happy to help.
Kind regards,
Silvertime Legal
Client Care Team
It took a very long time
It seemed to take avery long time from seeing their salesman to getting the final documents but I suppose the fact that the person managing it changed part way through the process did not help. Also I did not find the verbal instructions given to me at the meeting very helpful as I had no written instructions to guide me so by the time I had to send/fill in paperwork I had forgotten them.
2025年8月21日
Silvertime Legal からの回答
Thank you for your feedback. We understand that the process may have felt lengthy and we appreciate you taking the time to share your experience. We do not start any work within the 14 day cooling off period, as this gives you time to reflect and decide if you want to proceed. After that period we draft the documents and send them to you for approval. Once approved, the solicitors carry out their work, including checks on the property and intended trustees, which can sometimes take time.
We can confirm that the legal drafter stayed the same once Richard passed over your instructions. Land Registry work usually takes 12 to 18 months, and in your case we completed your file in 4 months, which helped to expedite the process.
We also appreciate your feedback about the verbal instructions and will look at ways to provide clearer written guidance in the future. Thank you for your patience throughout.
Kind regards,
Silvertime Legal
Client Care Team
Phone answered by a very pleasant Ria…
Phone answered by a very pleasant Ria and I received copy of requested document by email very quickly.
2025年7月22日
Silvertime Legal からの回答
Thank you so much for your kind review
We are delighted to hear that Ria was pleasant and that you received your document promptly. Providing helpful and efficient service is something we always strive for, so it is great to know we met your expectations.
If there is anything else we can assist you with, please do not hesitate to get in touch.
Kind regards
Silvertime Legal
Client Care Team
JaJsnine was genuine with her advice
Janine was genuine with her advice, knowledgeable in her field & more. Friendly, polite.
And accommodating for appointments.
Knew how to gain information from us as clients in a non intrusive manner, ensuring that we would have the right plan for us
2025年6月5日
Silvertime Legal からの回答
It is wonderful to hear that Janine made the process feel so natural and respectful. Knowing how to ask the right questions without it feeling intrusive is a real skill, and we are glad that stood out. We are also pleased the appointment flexibility worked well for you. Your feedback means a great deal thank you for sharing it.
Kind regards,
Silvertime Legal
Client Care Team
Excellent service
Janine visited us at home and was very clear and conscientious in explaining our options, taking into consideration our particular family circumstances. She was very friendly, easy to talk to, and very patient. Although the wills were drafted at the national office, we had a named person who was able to discuss any amendments/ changes, then Janine returned for the final discussion and document signing. It was all very convenient, stress free and reassuring.
2025年6月25日
Silvertime Legal からの回答
Thank you for taking the time to share your experience. We are so pleased to hear that Janine was able to support you with care and clarity. It is great to know that the process felt smooth and straightforward from start to finish. Having a dedicated contact for any changes and Janine’s return visit for the final steps is all part of ensuring peace of mind, and we are glad that came through. We are here if you need us again in the future.
Kind regards,
Silvertime Legal
Client Care Team
Very happy
Always made to feel important and valued by all the staff I have been dealing with particularly Benjamin 😊
2025年6月23日
Silvertime Legal からの回答
It means a lot to know that you consistently feel important and valued when dealing with our team. We are especially pleased to hear that Benjamin has made such a positive impression.
We are always here if you need anything else.
Kind regards,
Silvertime Legal
Client Care Team
Good service.
An easy, friendly way to deal with estate planning. A good service was provided throughout.
2025年6月11日
Silvertime Legal からの回答
We are really pleased to hear that you found the estate planning process easy and that our team supported you throughout. Providing a smooth and reassuring experience is exactly what we aim for.
If you ever need anything in the future, we are here to help.
Kind regards,
Silvertime Legal
Client Care Team
Assistance when you need it
I received so much help and support from Janine Horsfield in completing various forms. Benjamin Gilbert also gave me a great deal of assistance and help with queries. I am grateful for all the help and I needed alot of help! The receptionists, are polite patient and friendly A big thank you to all staff.
2025年5月23日
Silvertime Legal からの回答
Thank you very much for taking the time to share your kind and thoughtful feedback. We are so pleased to hear that you received the support you needed from Janine Horsfield and Benjamin Gilbert. It is wonderful to know that their assistance with forms and queries was helpful to you during what can often be a challenging process.
We also appreciate your kind words about our office team. We are proud to have staff who are polite, patient, and friendly, and it means a great deal to us that their efforts made a positive impact on your experience.
Please do not hesitate to get in touch if there is anything else we can support you with in the future.
Kind regards,
Silvertime Legal
Client Care Team
Excellent service
Excellent service, kept in touch by phone and emails and really good at explaining things .
2025年5月23日
Silvertime Legal からの回答
We really appreciate your comments. Maintaining clear and timely communication is something we take pride in, so it's great to hear that you felt well-supported throughout.
Kind regards,
Silvertime Legal
Client Care team
Excellent service from a very helpful team.
Everything was explained to us in a very clear and concise manner, with absolutely no pressure to proceed. We were left with all the information to ponder at our own speed. The work work was carried out very efficiently with regular updates.
2025年5月23日
Silvertime Legal からの回答
Thank you for sharing your experience. We are so pleased to hear that you felt informed, unpressured, and supported throughout the process. Providing clear guidance and allowing our clients the time and space they need is a key part of how we work. We are glad the updates and efficiency met your expectations.
Kind regards,
Silvertime Legal
Client Care Team
Easy at home service
2025年5月15日
Silvertime Legal からの回答
Thank you! We're glad you found our service easy and convenient to use at home.
Kind regards,
Silvertime Legal
Client Care Team
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