eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... もっと見る
企業が回答しました
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... もっと見る
企業が回答しました
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
連絡先
オーストラリア
- hello@simify.com
- simify.com
4.8
優良
1531件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m a fool for smashing my phone
I haven’t even used the eSIM yet but installed it and then smashed my phone by accident. I contacted help centre chat and had a new eSIM ready to go for my new phone in less then 5 mins. Great service.
2026年3月24日
自発的なレビュー
Simify からの回答
We prefer the term 'enthusiastic phone tester' 😅 Happy we could help and get you back up and running quickly 🙌✈️
They are really helpful and friendly.
2026年3月24日
自発的なレビュー
Simify からの回答
Our customer service team are a delight! 😊 Thank you for the kind words, Andrea ⭐
It just works really well
It just works really well, that’s what a customer wants. Easy to install and good backup if needed.
2026年3月24日
自発的なレビュー
Simify からの回答
You know we are doing something right when we see a review like this! Appreciate it, John! 😎👌
Simify からの回答
Thanks, Jay, we really appreciate the review! Also, 'Welcome to Jurassic Park' 🦕
One stop shop for your sim needs
One stop shop for your sim needs. All sims I have used are fantastic and the support team is the best I have dealt with 🙂👍
2026年3月23日
自発的なレビュー
Simify からの回答
Well you have just made our day! 😊 Thank you so much for the wonderful review! ⭐😎
Excellent product!!!
What a fantastic company and such a great product. It was great having unlimited data with excellent coverage and easy installation! Kyle was great with all my questions and help with setting up my sim. Definitely recommend Simify!!!
2026年3月7日
自発的なレビュー
Simify からの回答
Donna, this brings a smile to our faces! 😊 Kyle is a legend and you were in safe hands with her! Appreciate the review, and we look forward to our next adventure! ✈️😏
Simify is legit!
Thoroughly impressed by Simify! Wanted to use an Aussie owned eSim for my trip to Japan and they did not disappoint. I use a Samsung Z fold 6 and my data connection was at full 5G strength for most of my travels, only dipping in some regional areas. It was really cool being able to use my phone freely like I was at home. Their setup instructions are super clear and I did not struggle at all following them. Simify is definitely a brand to trust, and I'll keep their app so I can buy another an eSim for my next holiday.
2026年3月2日
自発的なレビュー
Simify からの回答
This is a legit 10/10 review, Robbie!👌How good is reliable data on the go! Look forward to our next holiday! 😏✈️
Excellent customer service and easy to use
It was very easy-just make sure you have wifi to install and start the eSIM. If you’ve never used an eSIM they provide great instructions on how to start it in your settings manually or it will install automatically.
Simify’s customer service was also fantastic. I bought 2x esims for my husband and I for our travel, without knowing his phone didn’t have capacity to use an eSIM. They responded to my email straight away and I was reimbursed for one sim, for my own mistake.
2026年3月18日
自発的なレビュー
Simify からの回答
Thank you for the great feedback here, Mikaela!👌Sorry to hear that your husbands phone didn't accept eSIMs, though if he ever upgrades, you know where to find us! 😎⭐
Easy to install and fast to work when I…
Easy to install and fast to work when I landed.
2026年3月22日
自発的なレビュー
Simify からの回答
Love it, Lara!⭐ Thank you for the review!😎
Easy to navigate options
Easy to navigate options, easy to download, easy to set up, easy to use. Too easy 🤗
2026年3月22日
自発的なレビュー
Simify からの回答
Just plain easy...and we like it that way!😏Thanks, Rodney 🙌
Simify からの回答
Boom! Share this with all your friends!😏 Appreciate it, Peter!🙌⭐
Simify からの回答
We love our support team! Glad they were able to help answer your questions 😊⭐
Had an issue with losing my e-sim from…
Had an issue with losing my e-sim from the selections. Simify customer service responded to my call for help within minutes and stepped me through fixing the issue. All fixed within 30mins. Way to go guys! Well done
2026年3月22日
自発的なレビュー
Simify からの回答
Rika, we got you! Thank you so much for the review! 😁✨
Excellent support
Our second time using Simify - perfect the first but I needed a little help this time with the phone settings. Thanks to Victoria for all of your help !
2026年3月21日
自発的なレビュー
Simify からの回答
Victoria to the rescue! Appreciate the review! 😊⭐
Instant delivery and installation
Instant delivery and installation. Very helpful, prompt customer service. Competitively priced. This is my second eSIM with Simify. Highly recommend.
2026年3月18日
自発的なレビュー
Simify からの回答
Dawn, we live for reviews like these! 🤩 Thank you so much, we look forward to our next adventure together! ✈️😎
All round great experience
Ease of purchase on line. Prompt delivery via email. Great guide with clear instruction . Loved the post purchase support and problem solving. All round great experience.
2026年3月22日
自発的なレビュー
Simify からの回答
We love this kind of feedback, Dudley! 😎 Appreciate the review!⭐
Have used Simify multiple times in…
Have used Simify multiple times in various regions around the world. Their products always work wonderfully and their instructions and service are top class. Highly recommend.
2026年3月21日
自発的なレビュー
Simify からの回答
We love hearing that you've had a smooth experience across the world! Thank you for taking us with you. Appreciate the recommendation, Scott ✈️🙌⭐
Did a big road trip across the USA Simify was essential for us
Did a big road trip across the USA, arriving late evening from Australia after 36 hours of travel. Activation was simple and painless and it helped get us out of the rental car hire building and to our accomodation - something that simply wouldn’t have been possible without our data plans and access to Waze and google maps
2026年3月6日
自発的なレビュー
Simify からの回答
Glad to hear activation was simple and painless! Appreciate the review, Shaun 🙌⭐
No issues with set up or use
No issues with set up or use. Have used simify in UK, Europe and recently and had no issues with access.
2026年3月4日
Simify からの回答
We love no issues! Thanks so much for the review, Katherine ✈️🤩
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