I canât thank Shazia enough as she guided me through the whole process of my personal injury claim. I always felt at ease speaking to her and she spoke in laymanâs terms and none of the legal jar... ãã£ãšèŠã
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My experience with Simpson Millar was everything I expected. My case was long and very intricate. I had multiple representatives from Simpson Millar help me along the way but the lady that closed my c... ãã£ãšèŠã
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Libby was very helpful and responsive in our case with the LA to get our daughter's place in her special needs college and updating her EHCP in a timely manner. Based on previous experience, this coul... ãã£ãšèŠã
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Extremely professional service from the outset, ensuring that I was well informed of each aspects of the case throughout. Craig in particular has been brilliant and very diligent, the firm is highly... ãã£ãšèŠã
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Weâre a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. Weâre home to some of the countryâs top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. Weâre also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each clientâs unique needs.
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39 St Paul's Street, LS1 2JG, Leeds, è±åœ
- 08002 605 010
- reviews@simpsonmillar.co.uk
- simpsonmillar.co.uk
4.5
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Simpson Millar worked for over 4 yearsâŠ
Simpson Millar worked for over 4 years to secure a good compensation outcome for my claim. They arranged the lawyers abroad to assist. I was very satisfied with the outcome.
2026幎6æ26æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your feedback. We are delighted to hear that you were very satisfied with the outcome of your claim.
It is great to know that our team was able to support you throughout the four-year process, including arranging legal assistance abroad, and ultimately help you secure a good compensation outcome.
We truly appreciate your feedback and will be sure to share your kind comments with the team.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Kept upto date about everything
Kept upto date about everything, did what they said they would do. Excellent Service.
2026幎8æ21æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your feedback. We are delighted to hear that you received excellent service and were kept fully updated throughout your experience with us. We really appreciate your kind words and will be sure to share them with the team.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Fanstastic company/ Individual
After 3+ painful years of an injury claim being settled i was recently lucky to have Paul Stevens assigned to my case. I cant put into words how greatful I am this happend. His proffesionalism and approach dealing with me as a client in the short duration he took my case on and resolving the issue is quiet remarkable. I'm not undermining previous solictors involved in my case but Paul has made this a swift transistion something i cant be more greatful for. If there is anyone looking to use simpson millar in that specific nature of claim or any in that matter i can not reccomend Paul stevens enough.
2026幎8æ20æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear about the positive experience you had with Paul and the support he provided after taking over your case.
After such a lengthy claim, it is especially pleasing to know that Paulâs professionalism and approach helped move matters forward and made the final stages of the process feel smooth and efficient. We are glad that his support made such a positive difference to your experience.
We will be sure to pass your kind words on to Paul. Thank you for your recommendation and for placing your trust in Simpson Millar.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Shazia was very helpful and kindâŠ
Shazia was very helpful and kind throughout the process. She stayed very strong and firm on the case and was incredibly persistent. I am very happy with the result thank you shazia
2026幎8æ19æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your feedback. We are delighted to hear that Shazia provided such kind and helpful support throughout your case.
It is wonderful to know that her determination and persistence made a positive difference and, most importantly, that you are very happy with the result achieved. We will be sure to pass your lovely comments on to Shazia.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
1918097/SHAH
1918097/SHAH
Shazia Ahmed has worked tirelessly on this case for me and always kept me updated even when I have been frustrated Shazia did all she can to get the answers and results I felt deserved.
Through tough times we are now finished with the result we feel is fair
2026幎8æ18æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your experience. We are delighted to hear how dedicated Shazia was throughout your case and that you felt well supported and kept informed along the way.
It is wonderful to know that Shazia worked tirelessly on your behalf, taking the time to get the answers you needed and working towards a resolution you felt was fair. We are so pleased that your case has now reached its conclusion and that you are happy with the result.
We will be sure to pass your kind words on to Shazia, who will be delighted to receive them.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Extremely professional and empathicâŠ
Extremely professional and empathic regarding our situation. Worked endlessly to help us get the required outcome. Thank you so much.
2026幎3æ10æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your feedback. We are delighted to hear that you felt supported with professionalism and empathy throughout your experience with us.
It is wonderful to know that the team's hard work helped you achieve the outcome you needed. Your kind words and appreciation mean a great deal to us, and we will be sure to share them with the team.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Shazia was absolutely wonderful
Shazia was absolutely wonderful. She was warm, professional and genuinely caring throughout my experience. She took the time to listen, explained everything clearly and made me feel completely comfortable and looked after. Her attention to detail and lovely manner really stood out. Sheâs a real credit to the company, and I would be very happy to recommend her.
2026幎8æ12æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such lovely feedback. We are delighted to hear that Shazia made you feel listened to, comfortable and well supported throughout your experience with us.
It is wonderful to know that her warm and caring approach, alongside clear explanations and attention to detail, made such a positive difference. We will be sure to pass your kind words on to Shazia.
Thank you as well for your recommendation. If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Felt like a foreign call centre who only want large prospective payouts
Making an enquiry with SM felt like calling a foreign call centre. Itâs clearly a money making business.
After making an online enquiry and sending a long summary, I was then bombarded with calls and emails.
First red flag.
When I could return their call I was struggling to understand the call taker and the line kept breaking up.
My name was taken with all details and I had to provide a summary, even though I had emailed this. Apparently they couldnt find my online form.
Second red flag.
I was asked to repeat myself and give a summary. I gave one item from a long list and was interrupted asking âis there any physical injuryâ. The word âphysicalâ was repeated numerous times.
It was then clear to me this firm just wants the big ££££ claims, not low level duty of care etc.
Call handlers are clearly told to listen out for prospective big claims. Once I made one comment which wasnât a leg being accidentally cut off, he wasnât interested in hearing the rest.
2026幎8æ10æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share your experience. We are sorry that your initial contact with us left you feeling disappointed and that the process did not provide the experience you had expected.
We have taken the time to review your enquiry and the call so that we could better understand what happened. We would like to reassure you that decisions about whether we can assist are not based simply on the potential financial value of a claim. We do have specific criteria that enquiries need to meet before we can progress them, and unfortunately, based on the information provided, we were unable to assist on this occasion.
Following your online enquiry, one outbound call was made and a voicemail was left. When you later spoke with our team, further questions were asked to understand the nature of your enquiry and establish whether it was something we could help with. We completely appreciate that having to repeat information you believed you had already provided would have been frustrating.
We are also sorry that you experienced difficulties with the call quality. When this was raised, our team agreed to continue communicating with you by email as requested.
We understand that being told we cannot assist can be disappointing, particularly after taking the time to contact us and explain your circumstances. We hope this provides some reassurance around how your enquiry was considered and why those questions were asked.
Wishing you all the best,
The Simpson Millar Team
After Having an accident at workâŠ
After Having an accident at work Simpson Millar took my case on. Shazia Ahmed was my appointed solicitor.
Shazia had my best interests at heart. Taking on a big company re H&S personal injury and the likelihood of a court case. On occasion talking to Shazia on the phone. She was always polite friendly and would allow me to explain in detail, without cutting me short. Towards the end it looked unlikely that I would get the out come I wanted. Shazia pushed back on the other parties offer, after having a conversation with me.
Shazia worked her magic and got me the compensation I deserved.
Itâs been a long drawn out process which has been handled in a professional manner. Shazia has shown great empathy and fought hard to get the result I was due.
2026幎8æ6æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear about your positive experience with Shazia throughout your personal injury claim.
We understand that pursuing a claim following an accident at work can be a lengthy and challenging process, so it is especially pleasing to know that Shazia took the time to listen to your concerns, kept your best interests at the heart of your case, and supported you throughout. We are also pleased that her persistence and determination helped achieve an outcome you were happy with.
Your comments about Shazia's professionalism, empathy, and communication mean a great deal, and we will be sure to pass your kind words on to her.
Thank you for your recommendation. If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
100% service
What can I say excellent service kept me updated no matter how big or small Sarah Donald was very good at her job very helpful when I needed her always only a phone call away I would recommend Simpson Millar to anyone who wants the upmost professional service THANKYOU once again
2026幎8æ5æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you received such excellent service throughout your claim.
It is especially pleasing to know that Sarah kept you updated every step of the way, was always there when you needed her, and provided the professional and supportive service you were looking for. We will be sure to pass your kind comments on to Sarah.
Thank you as well for your recommendation. It means a great deal to us.
If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Shazia Ahmed - Solicitor
From the start back in 2024, Shazia has been there to listen and take on board all my concerns about the case. She used her extensive knowledge and expertise to guide me each time something happened
I would recommend using Simpson Millar definitely for anyone that has a personal injury claim and if you can get the services of Shazia then that would great for you as she is there to help and guide along the long process. She also keeps you informed of any progress in a timely manner
2026幎8æ5æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear about your positive experience with Shazia and the support she has provided throughout your personal injury claim.
It is wonderful to know that, from the very beginning, Shazia took the time to listen to your concerns, provide clear guidance, and keep you informed as your case progressed. We understand that personal injury claims can be a lengthy process, so it is especially pleasing to hear that her knowledge, expertise, and communication helped support you every step of the way.
Thank you for your recommendation. We will be sure to pass your kind comments on to Shazia.
If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Simpson Millar gave me great advice andâŠ
Simpson Millar gave me great advice and lead me to a settlement, showing professionalism at all levels.
2026幎7æ27æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave your feedback. We are delighted to hear that you found our advice helpful and that our team supported you in reaching a settlement.
It is particularly pleasing to know that you experienced professionalism throughout your claim. Your kind words mean a great deal to us, and we will be sure to share your feedback with the team.
If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Excellent service with dealing with myâŠ
Excellent service with dealing with my claim and my solicitor Kirstie was always in contact keeping me well informed throughout the process.
2026幎7æ27æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave your feedback. We are delighted to hear that you received excellent service throughout your claim.
It is wonderful to know that Kirstie kept you well informed throughout the process and that her regular communication made a positive difference to your experience. We will be sure to pass your kind comments on to her.
If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Contact was exceptional.
My experience with Simpson Millar was very positive. They updated me regularly on my case. Were very easy to talk too and very knowledgeable as well as professional. I would recommend them to family and friends. The team were exceptional. Thank you all.
2026幎7æ23æ¥
Simpson Millar ããã®åç
Thank you for taking the time to leave feedback for Simpson Millar on Trustpilot. We're happy to hear you have had a positive experience and delighted that you'd recommend our services to family and friends. If you require any legal support in the future, please do get in touch.
Thank you,
The Simpson Millar Team
I had a case with Simpson Millar thatâŠ
I had a case with Simpson Millar that ran for a long time, and throughout the entire process they were professional, supportive, and extremely thorough. Anthony and the rest of the Simpson Millar team kept me informed and helped me every step of the way. I cannot thank them enough for all their hard work and dedication. I would highly recommend them.
2026幎7æ22æ¥
Simpson Millar ããã®åç
Hi Ethan,
We really appreciate you taking the time to share your feedback.
We're pleased to hear you had a great experience with Simpson Millar and that Anthony kept you well-informed and supported throughout your case.
If you ever need legal advice or support in the future, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Amazing service and excellentâŠ
Amazing service and excellent experience from Joshua hurst helped me secure my damages and received payment super quickly extremely grateful for all his help with my case
2026幎7æ16æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you had such a positive experience with Joshua Hurst and that he was able to support you throughout your case.
It is great to know that you found the service excellent and were pleased with how efficiently your matter was concluded. We will be sure to pass on your kind comments to Joshua, who will be delighted to hear them.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Not helpful. 0*
Not helpful with my enquiry.
Didn't call when I was informed of a time when she was available.
Dismissive and showed little or a not bothered attitude with my enquiry.
0*
2026幎7æ10æ¥
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Simpson Millar ããã®åç
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.
We would like the opportunity to look into this further. Please email reviews@simpsonmillar.co.uk with your full name and, if you have one, your enquiry reference number so that a member of the team can investigate your concerns.
Wishing you all the best,
The Simpson Millar Team
Victoria Kerr â outstanding solicitor â quick turnaround and a decisive win
Victoria Kerr was exceptional. She took on a complex homeâtoâschool transport case for my son and delivered a successful outcome with remarkable speed. Her communication was clear, calm and consistent throughout, and she achieved a full concession from the council far quicker than I expected. Victoriaâs professionalism and strategic approach made a stressful situation manageable, and Iâm incredibly grateful for her support. Highly recommended.
2026幎7æ9æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to share such wonderful feedback. We are delighted to hear about your experience with Victoria and the support she provided with your son's home-to-school transport case.
We understand how important these matters are for families, so it is especially pleasing to know that Victoria's clear and consistent communication, professionalism, and strategic approach helped make a stressful situation feel more manageable. We are also delighted that she was able to secure a full concession from the council and achieve a successful outcome more quickly than you expected.
Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to Victoria.
If you ever need advice or support with an education law matter or any other legal issue in the future, please don't hesitate to get in touch.
Wishing you and your family all the best,
The Simpson Millar Team
Cannot recommend highly enough
I cannot recommend my solicitor Joli high enough. She was knowledgable, sympathetic and understanding throughout the whole process. I really felt that I could leave the anxiety I felt about this claim with her and that I could trust her with it completely. I was right. She really fought for me and crucially, she understood how and when to explain the process to me at each stage so as not to overload me with information whilst always keeping me informed and discussing how to progress my claim. Joli is a credit to her firm and I have absolutely no qualms in recommending them.
2026幎7æ8æ¥
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Simpson Millar ããã®åç
Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear about your positive experience with Joli and the support she provided throughout your claim.
We understand that pursuing a legal claim can be an anxious and emotional experience, so it is especially rewarding to know that Joli's knowledge, understanding, and compassionate approach helped put you at ease. We are pleased that her clear communication and guidance throughout each stage of the process gave you confidence and made the experience more manageable.
Your recommendation means a great deal to us, and we will be sure to pass your wonderful comments on to Joli.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Simpson Millar ããã®åç
Thank you for taking the time to leave us a review. We are pleased to hear that you found our team informative and that you felt kept up to date throughout your matter.
We appreciate your feedback and are always looking for ways to improve our service. If there is anything we could have done to make your experience a 5-star one, we would love to hear from you. Please feel free to email us at reviews@simpsonmillar.co.uk.
If you ever need legal advice or support in the future, please donât hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
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