I will definitely buy more fish for my new aquarium from this wonderful shop! The delivery of the fish was free of charge because I also purchased an aquarium. The aquarium was packed exceptionally we... もっと見る
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Bought lots of fish and food from these guys.Site has every fish you could possibly imagine. Always had brilliant service from them. Fish come healthy and after aclimatation, have never lost any. D... もっと見る
I have ordered from Sims Tropical Fish Ltd twice now, and both times my orders have been exceptionally packaged and delivered with care. The livestock arrive well-cared for, and all the fish and shr... もっと見る
You packaging was excellent fish turned up in great condition and got some beautiful fish.brought 10 all where lovely colours can't wait til grow bit bigger.well done
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Wow amazing great service my wife and I…
Wow amazing great service my wife and I are delighted with the pair of stingrays they are amazing quality. We can't wait to get more a big thank you to the manager very professional a kind

Sims Tropical Fish Ltd からの回答

Sims Tropical Fish Ltd からの回答
5 stars
I had an absolutely amazing experience with Sims. Although the live fish I originally ordered was out of stock, their team reached out to me immediately and clearly explained my options, including waiting or substituting with catfish or another fish. I changed my mind a few times during the process, and every single interaction was handled with patience, kindness, and professionalism. They truly went above and beyond to make sure I was happy. I can honestly say I’ve never received this level of customer service anywhere else. Highly recommended!

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i brought 10 fish from sims and they…
i brought 10 fish from sims and they all came healthy and good quality i would highly recommend sims to everyone they are very helpful and all round trustworthy place to perches your fish

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After receiving the wrong fish a few…
After receiving the wrong fish a few times due to genuine mistakes, Simstropicalfish went above and beyond to put things right. They stayed in touch throughout, kept me updated when they really didn’t have to, and were consistently helpful and patient. In the end they got it right, and the fish I received are absolutely beautiful and very healthy. They even let me keep the fish that were sent by accident, which are now part of the family. Small businesses like this deserve support — they genuinely care about their customers and their fish, and I’m well happy. Highly recommended!

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Must admit at first i was worried…
Must admit at first i was worried getting fish delivered , was worried any would be dead on arrival , but had 3 orders now on diffrent days and all have been perfect . Packaged well delivered on day you choose - really impressed and the fish was 100 percent better than i thought i would get colours are great and within a hour of being in the tank it was like they had always been , thanks guys especially jimmy

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Well packed, on time, no DOA. Excellent all round.
Received my order this morning which consisted of a pair of Apistogramma, an L134 Pleco and 10x tetra.
Fish arrived in a very clean and tidy looking polystyrene box which had insulation wrap as well as heat packs inside, water temp on arrival was 18c which I think is good going considering it’s December so well done on packaging.
No fish in the box were DOA or especially washed out/stressed so again very pleased with the packaging care and quality.
I had a phone conversation with a lad at Sims to confirm and alter some stuff and he was helpful, efficient and friendly so customer experience also very good.
Fish quality looks great, the tetra are a decent size and the pleco is stunning, excited to see the Apistos when they colour up.
Very happy customer and I will return for other fish in the future.
Thankyou.

Sims Tropical Fish Ltd からの回答
sims tropical fish
I have been using sims tropical fish for a good few years now and the service and the info is always top notch.The fish have always been in good condition and very healthy.I will continue to use sims they are always very helpful

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Should have looked here before i used…
Should have looked here before i used em.lol hope ypu STAY WELL AWAY 1 week late 3 diffrent delivery dates ...shit show ... think its run by kids tfying to make some cash DO NOT USR

Sims Tropical Fish Ltd からの回答
Refund
I needed to get in touch with the store recently regarding a refund, I have been emailing Jimmy and I must say how helpful he was from start to finish. He was very thorough in finding the information I needed and extremely pleasant throughout our conversations

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Great communication and fast delivery
Great communication and fast delivery! Will be back again thanks

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Fish turned up on time and date alive…
Fish turned up on time and date alive and well beautiful packed with a hand warmer brilliant communication from the team and a phone call 5 ⭐

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Excellent service
Always find sims good to deal with,fish always healthy and extremely well packed,excellent customer service provided on this occassion by Jimmy would definitely use again

Sims Tropical Fish Ltd からの回答
Second time buying from sims
Received my second order from sims tropical fish about a month ago. In july I ordered a pair of apistogrammas and they are thriving now. This time I ordered some bettas. Again, my order arrived on time and the fish are stunning! After around a month they are still healthy, beautiful and happy.

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⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Sims…
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Sims Tropical Fish!
I can’t recommend this supplier highly enough. They’ve provided me with some of the most stunning and rare fish I’ve ever seen — including species that are nearly impossible to find elsewhere — and every single one has arrived in immaculate condition.
Their customer service is exceptional — always friendly, responsive, and genuinely passionate about what they do. They’re also incredibly flexible with order adjustments, which makes the whole experience smooth and stress-free.
If you’re looking for top-quality fish, reliability, and people who truly care about their livestock and customers, this is the place to go. Easily one of the best tropical fish suppliers I’ve ever dealt with! And I've consistently kept fish for just over 20 years.
Thanks again Sims!

Sims Tropical Fish Ltd からの回答
Definitely recommend Simstropical 👌
I’ve used SimsTropical a few times, and recently I ordered a Flowerhorn fish. The fish I received was very healthy and exactly what I wanted.
This online fish store offers a wide variety of species, though for some rare types, you might need to wait a little longer.
With my all order, the owner was extremely helpful and maintained great communication throughout the process.
I would definitely recommend this store for reliable and trustworthy purchases. Most importantly, if you have any special fish requests, I highly suggest speaking directly with the owner to ensure a smooth experience and avoid any disappointment.

Sims Tropical Fish Ltd からの回答
⭐️⭐️⭐️⭐️⭐️ Excellent service and a beautiful…
I ordered a Siamese fighting fish from Sims Fish and honestly couldn’t be happier! The communication from start to finish was brilliant, Jimmy kept me updated every step of the way and was super friendly when I had a couple of questions.
The fish arrived really promptly and was packed so carefully. He settled in straight away and looks absolutely stunning. My daughter was so happy

Sims Tropical Fish Ltd からの回答
I eould like to let all fushkeepers to…
I would like to let all fishkeepers know about sims tropical fish they are so professional in helping you to keep your fish you order from them healthy and in great condition the fish i have received from them are as you see them on their website vibriamt colour and healthy and great fast delivery i recommend sims to anyone who wants to keep amazing colourful healthy fish

Sims Tropical Fish Ltd からの回答
sims fantastic
Or again from sims and once again fantastic i definitely it order again i hope they send me 10 free big clown loach's fantastic

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