The information provided about each model of machine was very helpful to me when I was deciding what to buy. The ordering process is very straightforward, and the machine was delivered the next day... ãã£ãšèŠã
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I particularly like that you use PayPal. I really do not like putting my bank card details out there into the blue younder. Therefore using PayPal is my preferred method of payment. Because I saw y... ãã£ãšèŠã
I left a message for support over Easter, by 10am Tuesday I had my first e-mail from them, by midday the issue was resolved. I'd made a simple mistake in setting up my Singer 5523 and all it took wa... ãã£ãšèŠã
The customer service was excellent both on the phone and via email. I was delighted to be reassured that the faulty foot pedal speed controller for my much-loved 44 year old Singer sewing machine coul... ãã£ãšèŠã
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Singer is a leading brand in the sewing machine world. We supply the latest models, plus steam presses & overlockers. Never knowingly undersold. FREE UK delivery. Singer sewing machines are used & trusted by thousands of dressmakers, quilters, and crafters to help produce dresses or quilts. We offer sales, parts, and accessories as well as sewing machine repairs
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Whitley Road 219, NE26, Tyneside, è±åœ
- colin@singermachines.co.uk
- singermachines.co.uk
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Website is really good and easy toâŠ
Website is really good and easy to follow.
Great prices and excellent service.
Delivered exactly on time
Delivered exactly on time, the Singer Talent 3333 is everything my wife has hoped for, many thanks!
Nice and easy.
It was nice and easy to find what I needed at a much better price than many other sites.
I know the quality will be good, it is Singer after all.
Excellent friendly service
Excellent friendly service. Very efficient such a nice change to speak to a human rather than a robot.
Very helpful excellent advice
I would like to thank Stephen for the helpful information he gave. I considered getting rid of my singer 246K45 overlocker because other companies I contacted said it wasn't worth repairing. All it needed was a new domestic motor and some oil so for around £50 I now have a working machine. The items were delivered quickly and and I was kept up to date about the order. I highly recommend this shop.
Excellent support from Customer Services
Excellent support from customer services. I had bought a sewing machine some years ago from another main retailer and had not checked everything was in the box. They were unable to help replace the missing pack which was disappointing. However the lovely Singer customer services manager, Stephen, made sure I was able to get the missing accessories so I could use my sewing machine fully. Very happy, and looking forward to trying out my machine at last.
I had problems paying.
I had problems paying.
After several tries I ended up ring to place my order over the phone
Such nice friendly service
Such nice friendly service. Online Checkout wasn't working for me ( with hindsight it may have been my using Firefox browser as it can cause issues). I rang to place the order and have the payment processed.
Brilliant price got it in a flash sale
Brilliant price got it in a flash sale
Struggled with payment part though, due to what seemed like a system error, as it took around 4 goes to get it to take my card .
apart from that it was a fairly straightforward website and easy to use
I was able to find the machine part forâŠ
I was able to find the machine part for my sewing machine by putting in the model number.
Good selection of machines
Good selection of machines with good descriptions on what they do. Easy check out and quick delivery time.
brilliant customer service
Chatted online to a person, not a Bot, who then gave me a customer services email. Almost instant, helpful response and then bought part for old machine at reasonable price on phone to another very efficient and courteous person. If all customer service was this good, the world would be a better place! Thank you.
very helpful
very helpful, website good, easy to order on the online form
Singer Sewing Machine expertsâŠ
I particularly like that you use PayPal. I really do not like putting my bank card details out there into the blue younder. Therefore using PayPal is my preferred method of payment. Because I saw you used PayPal I felt more confident in buying my new sewing machine.
From there I felt confident that I would buy my new sewing machine from you also the 10 year guarantee is a BIG plus. Also that you are a specialist in Singer sewing machines.
Terrible customer service, faulty machine.
Awful service and terrible sewing machine.
The machine was faulty, they did not believe me, I had been informed that I would have to take the machine to the post office and pay postage. This I would not do. after half an hr on the phone Singer said they would pick it up, then it would get checked to see if it was faulty. NO communication to say it was faulty, money went into the bank about 4 days later. I had been made to feel like a liar when I knew the machine was faulty. Terrible shopping experience, I will never buy or deal with this company again.
After trying very hard to
After trying very hard to. Order the sewing machine.
Of my choice.
Gave up,had to ask a friend ,and accept second best,
It true often things more difficult over 80, but, mostly manage, j Ford
Can't fault the service.
Very helpful from when I first enquired regarding the item I wished to buy right through to when I bought it. Keeping me informed all along the way.
On-line ordering problems
Had trouble ordering my machine on a link my wife sent..
My bank wouldn't approve payment..
On the official Singer site it went through, after warnings to check the site was safe..
Trouble creating an account for tracking delivery..
Good to find the instruction
It's my first purchase, found it straightforward
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