We got two different masseguns from SKG. One have been working perfect for years while the other one just broke down 2 times within days and the other within 2 months. Battery just dies. Both me a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not sure how to feal about the experience. Been reciveving good service first but then ignored. Some of the massageguns i used have been good while other been breaking down just after days or some mon... もっと見る
SKG is an awesome company. Their customer service is excellent and give lots of details for the product. Their massager are the best of the market. For example the eye massager is excellent eith h... もっと見る
The product works well. It definitely relaxes my neck muscles and helps my sinuses to actually drain that can cause me to have a headache. It has several levels and functions which I’ve had to fi... もっと見る
企業情報
当該企業による記述
Founded in 2007, SKG is a high-tech R&D company that specialized in developing wearable health devices. SKG combines the best of fashion and technology and packs everything great into beautifully-designed massage products that enable a healthier lifestyle. SKG’s products have received recognition from the international design community, including the Red Dot Design Award and IF Design Award. In a modern world of fast living and full of stress, SKG is committed to delivering health and relaxation products that help people live healthier, longer, and better lives.
連絡先
23555 Golden Springs Drive, 91765, Diamond Bar, 米国
- 6267245736
- support@skg.com
- skg.com
ネガティブなレビューの 81%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have sent 3 emails trying to get…
I have sent 3 emails trying to get support or response to my product not working within a week or 2.
Not only did tickets not receive any response, I am sent a email to review my experience.
My product stopped working, in under half a month, I get no response for tickets submitted.
To be continued.
3-month delivery window
It took almost 3 months for my order to arrive in Australia. With the tracking link updating that the item has been returned to sender. And then some time later, a random Australia Post delivery from "Shipping Dept" no additional details showed up on my email. Didn't know what it was. Then it arrived. Product was good but customer service is very, very poor. I have sent multiple follow up emails regarding my order, they never replied.
I haven't received my product yet and…
I haven't received my product yet and I've been waiting for a month.
I am dissatisfied with the SKG V9 Pro…
I am dissatisfied with the SKG V9 Pro smartwatch I. It is not functioning as expected. Specifically, it is not charging properly even though this is only the second time I am attempting to charge it.
I emailed the complaint to SKG a couple of days ago but no response has through
Never received the merchandise from SKG
Never received the merchandise from SKG. Checked the progress of the order, the last time, a month ago. This was a month after placing the order. It was still in the Order Received mode, waiting to be shipped. No phone number for SKG. Sent an e-mail to get info on the order and whether it had shipped or not about 3 weeks after placing the order--no response from SKG. Haven't received a refund. Finally, ordered same product from Amazon and it came within a week.
It has been one month since I placed my…
It has been one month since I placed my order and I have not received my order nor any updates since the day of purchase. I was charged for the items but have been unable to find out where they are.
Ordered since 03.12.2024 still haven't…
Ordered since 03.12.2024 still haven't received the item. Sent email to the customer service, still got no response.
I have never received a package
I have never received a package.
I tried to call and there was no customer service.
I am not really even sure at this point if it is a real company.
I have never received the product
I have never received the product, the tracking number link gives no information, and my email asking for information has never been answered. I ordered on 12/22, and it said it would be shipped in 5 to 7 days. Is was to be a gift. I feel this may have been a scam. I would give zero stars.
Pillow has been what I needed thanks a…
Pillow has been what I needed thanks a lot! It has worked far better than any others I have been trying.
It’s long waiting for the delivery
It’s long waiting for the delivery. I still don’t received it yet
My friend has not received the goods
My friend has not received the goods. I was very happy to order the product but I am very disappointed. I have not received the goods. Please refund
Don’t order here , read reviews first
I’ve ordered your product 1 month ago , still waiting for delivery, tracking history has no updates! I regret it so much I want my money back
Professonalism
Ordered from website all Info was there . Shipping was on time as was updates . Also Neck Massager Hands free is better than expected . Allows me to work or relax and help with stress in Neck and Shoulder area. Perfect for me
Up to now
Up to now, I can't find any information about the order of November 30, nor do I know where the things I need are. Would you like a refund
It's been a long time
It's been a long time, more than a month, I haven't received the goods.
Stay away from this dealer.
I've been waiting for my delivery for 3 months. No response to emails. Totally unreliable. Not recommended.
I ordered on 11/9/2024
I ordered on 11/9/2024, did not get any response after 10 business days. Sent a lot of emails, and get a response, send me a shipment info. At the same time, I called Pay Pal, create a case for me. After 1 months or more, I did not get any shipment. Pay Pal refund me. I like to give Pay Pal 5 stars, and give SKG a ZERO star.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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