Never recieved the parcel, even though it's marked as delivered. Have e mailed company a number of times, they cant tell me where the parcel is. Do not order from here!!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The company gave me wonderful communication, and expedited shipping… the issue is MY country, the United States. I still have not even received my product because of tariff coding, FDA clearance etc.... もっと見る
企業が回答しました
I just gave this skincare company a go, and I'm genuinely impressed. My stuff arrived super quick, and it was spot-on for what I needed. What really got me was how much cheaper it was - four tim... もっと見る
企業が回答しました
I have had many treatments with Magda I would not go anywhere else Magda talks you through everything step of whatever treatment she is giving, her knowledge is outstanding, Magda is a lovely pers... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Official Distributor of the most spectacular and unique brands for Beauty & Aesthetic professionals, as well as Skincare Lovers. We offer the highest quality, innovative technologies, authentic, safe and effective products. We are the team of Accredited Trainers of Stayve BB Glow Micro-needling Therapy System. We provide certified, CPD accredited, insurable training courses for professionals.
連絡先
25 Leeming Road, Borehamwood, WD6 4EB, Hertfordshire, 英国
- 00447900321086
- info@skinlaboratory.uk
- skinlaboratory.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 37%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Never recieved the parcel
Never recieved the parcel, even though it's marked as delivered. Have e mailed company a number of times, they cant tell me where the parcel is. Do not order from here!!
The company told me the order will be…
The company told me the order will be delayed
I agreed with the delay and arrange my clients however on the day they promised to send my order they didn’t send or even reply to my mails
I had so much difficulty with my clients
I am still waiting a response from the company either to send my order or pay my money back
I had a terrible experience
Hope they will do act more professionally
Many thanks for all the workers in…
Many thanks for all the workers in skinlaboratory I love to buying from them the product is amazing And the customer service is fantastic 😘

skinlaboratory.uk からの回答
Genuine products at excellent prices…
Genuine products at excellent prices and next day delivery. First time buyer and will definitely buy again

skinlaboratory.uk からの回答
They are certainly the best
They are certainly the best. I recommend to everyone.
The perfect with original product.

skinlaboratory.uk からの回答
Always out of stock
Delivery is fairly fast and products are good quality and good price but they never have anything in stock. And they dont update there website when products are out of stock for months. They just message you to say they dont have it every time. Quite frustrating

skinlaboratory.uk からの回答
Great Service
Great, efficient service. When the wrong product was sent, it was rectified immediately.

skinlaboratory.uk からの回答
The company gave me wonderful…
The company gave me wonderful communication, and expedited shipping… the issue is MY country, the United States. I still have not even received my product because of tariff coding, FDA clearance etc. so it has been almost a month now and was told it could take up to 90 days. So… US buyers be aware. I have never had issues like this with products used at my company, ordering equipment from Europe, etc. I am hoping to get my serums soon.

skinlaboratory.uk からの回答
I paid for 48hr signed delivery and my…
I paid for 48hr signed delivery and my order was not sent out until 1 week later. I emailed twice and messaged on Instagram for an update but did not receive any response at all. Requested a refund for the postage that I paid extra for but have not received. Absolutely ridiculous service!

skinlaboratory.uk からの回答
My order was cancelled and refunded 4…
My order was cancelled and refunded 4 days after I placed it with no explanation, the item I ordered was still showing as in stock on their website. No response from customer service via email. At least my money was refunded swiftly and thankfully the item I ordered was not urgent so I was able to order from elsewhere. Beware if you need stock quickly.

skinlaboratory.uk からの回答
Ignored all emails WhatsApp messages…
Ignored all emails WhatsApp messages asking where my order was and when would I receive it as it was urgent would never use again

skinlaboratory.uk からの回答
Ignored & missing parcel
I have been waiting all week for my package which I was told was distributed. Royal Mail tracking has not changed and I have sent multiple emails to this company and not had a single response. I did not order for fun I ordered because I am urgently in need of the product. There is no option for a refund no number to call, only an email address. I have been ignored all week and it is not acceptable.

skinlaboratory.uk からの回答

skinlaboratory.uk からの回答
Can’t fault them!
Customer service is excellent as always from SkinLaboratory!
Super fast postage & quality products.

skinlaboratory.uk からの回答

skinlaboratory.uk からの回答
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