Zara and her team were fantastic throughout our home buying journey. They were efficient, friendly and kept us up to date all the way through, and Zara and Angela went the extra mile to ensure our com... もっと見る
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This company demanded a settlement payment for their client and only offered less than two hours to agree to their terms. In the meantime as the case is transferred back to Court for hearing they d... もっと見る
企業が回答しました
I was disappointed with my solicitor Rebevca Muirhead because mistakes were made which were inexcusable. I was promised a monthly bill but only received one at the third time of asking. On one piece... もっと見る
企業が回答しました
Helpful and efficient. Not pushy and took the time to properly understand and follow the brief. Kept me up to date, and carried out agreed actions. Seemed to take care not to create unnecessary pro... もっと見る
企業情報
当該企業による記述
We are a full-service law firm with over 250 years of experience. Offices in Manchester & Sale. For leading legal advice, talk to our solicitors today.
連絡先
1st Floor, Crossgate House, 47-55 Cross Street, Sale, M33 7FT, Sale, 英国
- 03301113131
- intouch@slaterheelis.co.uk
- slaterheelis.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 60%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Excellent service
Charlotte has gone above and beyond to provide me with exceptional support and professionalism throughout the entire process of my divorce. She has provided me with clear and compassionate advice.
She has been readily available to answer my questions and provide timely updates. Highly recommended.
Poor admin
I was disappointed with my solicitor Rebevca Muirhead because mistakes were made which were inexcusable. I was promised a monthly bill but only received one at the third time of asking. On one piece of correspondence an address was used wich was six months old
The excuse of system problem was given. On another occasion mistakes were explained as typographical errors which for lawyers is hard to accept. We pay their high fees for them to check things to ensure mistakes do not occur. One of these mistakes was simply arithmetical.

Slater Heelis からの回答
Avoid Avoid Avoid!..
Avoid Avoid Avoid!... yes I googled for the best solicitors I could find after I needed a solicitor i could trust while divorcing my now ex wife! Who comes to my rescue... Aaron Williams, the only person I know that's lies more than my beloved ex... I've had to beg him to reply to emails.. phone calls... whatsapp messages, the man lied to me regarding sending documents to the court... which delayed my life!... yes I then reached out to him one last time copying several of the slaterheelis partners... who comes to my rescue... Mark Heptinstall, Aaron's leader.... as important as you think your life is... never ever think this guy is in your corner!... after admitting there was an internal investigation on Aaron which he clearly told me Aaron was at fault and had not fully given me full important information, and lied about sending the consent order to the court... he was worse to contact, always someone else is more important..because of this key dates were missed..which led to an ugly confrontation with my ex... he then gives me a large bill to pay for ASAP... but no explanation as to what it was for.... only when I confronted him he told me he would do no more work until it was paid...he states i refused to pay, when in actual fact I did not know what I was paying for!...no itemised bill at this point!...(just another lie)... oh, and his fee was £100 more than Aaron’s, yes he back tracked on the fee , but only after i questioned this. I'm now back on medication for depression, this is nothing to do with my cheating ex that took me for a considerable amount of money... but these two individuals that clearly are the modern day dickturpins.... save yourself the same stress i unfortunately endured and avoid. I've explained to Mark Heptinstall I was to go through the complaints procedure with Slater Heelis then the ombudsman, his reply was i can do as i like...now that comment hurt!!....seems he's a man can clearly sleep well at night.... and to finish the review.... i ended up finishing my case on my own contacting my ex's solicitor... it took one day!... for any other Slaterheelis partners that may care, I'm happy to forward all emails and messages!
I could not be more pleased with the…
I could not be more pleased with the service I received from the Slater Heelis team. Alexandra was amazing, providing professional support and clear information, and generally guiding me through the whole process as smoothly as was possible. I would not hesitate to recommend.
Very friendly and professional experience.
Welcoming reception at the office. Our solicitor was very friendly and professional. All our questions were covered with easy to understand explanations. The will was drafted and fully covered all our wishes. Overall it was a very satisfying experience.
Very professional and helpful.
Superb professional assistance…
Superb professional assistance throughout
Highly trusted in a sensitive situation
Andrew Scott is excellent
Andrew Scott has helped me through the hardest time in my life and protected myself and my children. Expert knowledge, worked under challenging timescales and difficult circumstances. Thank you so much
Costs spiralled
Costs spiralled and were not in line with set expectations. They charged for every admin query and email. The solicitor was good however - just felt the overall value wasn't the best.
Great experience with the family team…
Great experience with the family team despite a tough emotional period for me, i got great sympathetic support and decent legal advice
Company took my deposit money twice on…
Company took my deposit money twice on a recent house purchase. Will not speak to me. Do not answer my calls. Complaints department doesn’t respond. They have a significant sum of my money and won’t speak to me. I will have to write to the legal ombudsman to try get my money back. Do not use this company.
I would highly recommend Slater Heelis…
I would highly recommend Slater Heelis and Charlotte Otton, who dealt with a probate matter on my behalf they kept me fully informed and responded to any queries very quickly and made what I thought was going to be a difficult task extremely easy - Many thanks
Poor service and advice
I went with this company in good faith and based on the initial conversation I had with a solicitor. I was then provided with someone else who I do not believe offered the service I expected and indeed paid for. I have complained but found that I was not listened to.
Received comprehensive advice from Gabriella Basiuk
She was clear, knowledgeable, and helpful. Slater Heelis responded to my query quickly and their onboarding/payment process was easy to use. Thanks, Gabriella.
Highly Recommend
Alex acted for my son in a recent personal injury claim. He always responded to queries promptly and gave excellent advice. At the time of the accident my son was going through a few personal problems and Alex was always empathetic and understanding. He secured him excellent compensation in a much shorter time than my son expected.
Great Experience
Great Experience with Slater Heelis during my personal injury claim. I was kept informed during the claim process. Very professional and efficient team. I would recommend Slater Heelis.
I highly recommend Slater Heelis- the…
I highly recommend Slater Heelis- they are best solicitor firm, I’ve worked with. Patricia was very professional yet empathetic with my divorce and I got the result I wanted. Thank you Kristen for suggesting them!

Slater Heelis からの回答
Thank you
My experience was treated with due care and diligence. I found each step of the way helpful and informative and never felt like my case was a burden to any of the team involved. Thanks again!
Use Slater Heelis to write mine and my…
Use Slater Heelis to write mine and my wife's will. Great service provided by Zoe who talked us through the process. Would recommend.
Fantastic experience, even when things got tricky...
I used Slater Heelis to move into my second home, so it was a sale and purchase. I was constantly kept up-to-date by my solicitor, who even helped me find special insurance for my house which is in a flood zone! Fantastic team with decades upon decades of experience dealing with tricky properties. I would use them again with no hesitations.
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