Slice レビュー 

2,578
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る

企業が回答しました

5つ星のうち5の評価

We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the... もっと見る

企業が回答しました

5つ星のうち5の評価

AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... もっと見る

企業が回答しました

5つ星のうち5の評価

I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about t... もっと見る

企業が回答しました

企業情報

当該企業による記述

Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.


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3.6

まあまあ

TrustScore 5段階評価の3.5

2578件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(2,578)

過去12か月のレビュー数: 448件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Awesome Pizza ..🍕

Awesome Pizza ... 🍕 as always ❤️... if you've never tried it you don't know what you're missing😋!!! HURRY... Run 🏃‍♀️ go ➡️ get you some 🍕& when you do....you'll thank 🙏 me for it !! 👍😉

2026年9月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you so much for the amazing support and kind words!

5つ星のうち1の評価

My delivery was not what I ordered

My delivery was not what I ordered. The restaurant refused to even to even speak with me. Slice told me they couldn't do anything. Whats the point of the extra fees if they can't stop payment or issue refunds?

2026年9月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

We’re really sorry to hear about your experience. Receiving the wrong order and then having trouble getting assistance is certainly frustrating. We’d like to take a closer look at what happened and see how we can make things right. Please send your order details to feedback@slice.com so our team can review this further.

5つ星のうち5の評価

Online ordering was very easy to use

Online ordering was very easy to use. It helps both the business and customer save time. The pizza was amazing as always!

2026年9月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for the 5-star review! We’re glad you found online ordering easy and convenient, and even happier to hear the pizza was amazing as always. We appreciate your support of local pizzerias and thank you for choosing Slice!

5つ星のうち5の評価

Teresa F

Got my blue cheese dressing and order was Delivered early. They actually delivered the wrong dessert and stopped by with a piece of cheese cake as ordered. So cool!

2026年9月10日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for the 5-star review, Teresa! We’re glad your order arrived early and that the restaurant went the extra mile to make sure you received the cheesecake you ordered. We appreciate you sharing your experience and thank you for choosing Slice!

5つ星のうち5の評価

Pizza places are tops and service is…

Pizza places are tops and service is great!

2026年9月11日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for the 5-star review! We’re so glad you’re enjoying the great pizzerias and service available through Slice. We truly appreciate your support of local pizzerias and thank you for choosing Slice!

5つ星のうち3の評価

I spoke too soon when I rated my order!

I spoke too soon when I rated my order. I had only tried the clam plate with a salad.

Today I tried the eggplant plate. It is the worst eggplant I have ever had. Spaghetti was too thick. Too much cheese on the top and the meatballs were gross. There wasn’t enough tomato sauce on the dish.

Let me explain. I grew up with an Italian grandmother who was born in Naples Italy. I base my experiences on my grandmother’s cooking. Yours doesn’t come close.

2026年9月9日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Pearlanne! We are very sorry to hear about your dissatisfaction with your meal on your last order. Please be assured that your feedback will be shared with the restaurant. To make amends, we have decided to also provide you with a promo code for a discount on your next order. One of our representatives will contact you via email shortly!

5つ星のうち1の評価

We ordered from a pizza shop and once a…

We ordered from a pizza shop and once a driver was assigned we were expecting a guy in a Honda accord but instead we got a girl on a bike who doesn’t speak English. Our pizza was completely tilted on its side it her basket along with our other items. No thermal bag either. Our pizza was completely ruined cheese all over place and slices just completely flopped around. The sauce for our garlic knots opened up so there was sauce everywhere, food was completely ice cold, my husband’s 20 ounce soda exploded all over him so yeah he couldn’t drink that because more than half got all over him. This was completely unacceptable. At first they only wanted to refund our pizza, but I had to explain many times about everything before they would refund the garlic knots, but they won’t refund my husband’s 20 ounce soda that exploded all over him nor would they refund the delivery fee. Absolutely ridiculous and never again will I trust or use slice ever again. Shame on you! I also offered to email pictures but nobody provided me an email address so yeah there’s that! I then had to rush to cook some type of dinner because my kids had school in the morning!

2026年9月9日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Karen, we’re truly sorry to hear about your experience. We understand how frustrating this must have been, from the condition of your pizza and other items and the difficulty you experienced while trying to resolve the issue is certainly not the experience we want for our customers. We have reviewed your concerns and have issued a full refund for your entire order, our team has also followed up with you directly by email to confirm the refund.

5つ星のうち5の評価

Ordered several dishes for delivery and…

Ordered several dishes for delivery and everything was absolutely amazing, including the delivery. The Margarita pie was so darn good ! Truffle fries, side of meatballs , two different salads, tagliatelle with lamb ragu and stracciatella chicken parm hero were all so good. I will definitely order again. Highly recommend Urban Tomato !

2026年9月8日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Donna, thank you so much for the wonderful review. We’re thrilled you loved everything. We can’t wait to serve you again soon!

5つ星のうち1の評価

It was the worst meal I ever had

It was the worst meal I ever had. They sent me rotten salad that someone returned to them, the shrimp was so tough that I was unable to even chew it. The bread was hard as a rock and unable to even pull it apart.
My rating is BAD- TERRIBLE - YUK YUK YUK

2026年9月6日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey there! We are very sorry to hear about your experience. This is not the service we strive to provide. The pizzeria has already refunded the item in question & we will also provide you with Slice Credit for a future order as an apology for this experience. One of our representatives will follow up with you regarding the Slice Credit via email shortly.

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️5 STARS!

⭐️⭐️⭐️⭐️⭐️5 STARS!
Absolutely delicious food made with quality ingredients! The staff is always professional and kind. I’ll be placing another order very soon!

2026年9月1日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Serena. We’re thrilled to hear that you enjoyed the delicious food, quality ingredients, and the friendly, professional service. Thank you so much for the wonderful 5-star review. We truly appreciate your support and look forward to serving you again soon! 🍕

5つ星のうち5の評価

Very Pleased with Slice service

Ordering via Android Slice application consistently provides an excellent and convenient user/customer experience. Our favorite pizza shops are available through Slice. Order fulfillment has always been 100% accurate with excellent delivery at or very near the estimated ETA. Slice provides good communications with customer via support chat if needed plus real-time order delivery tracking, status updates, etc. "PIZZA POINTS" rewards are a nice plus for continued patronage.

2026年9月6日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the 5-star review! We’re glad you’re enjoying the convenience and experience with Slice. We truly appreciate your support!

5つ星のうち5の評価

Ordering was very easy

Ordering was very easy! Food arrived earlier than expected...sometimes says delivered before it actually arrives. Thankfully order still got to me!

2026年9月4日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thanks for your review, Steve! We're glad you had a great experience and that everything worked out. We appreciate your support!

5つ星のうち5の評価

Wonderful customer service

Emma made finding the answer to my question seem so easy. She was friendly and went above and beyond.

2026年9月4日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi there. We’re thrilled to hear that Emma was able to make finding the answer so easy and that she was friendly and went above and beyond to help. We’ll be sure to share your wonderful feedback with Emma. We truly appreciate your 5-star review!

5つ星のうち5の評価

Great job Paolo's Pizza

Great job Paolo's Pizza. We ordered the Italian BMT, the Margherita and Stromboli. The Margherita was amazing, the basil was so fresh. Visually and taste-wise it was amazing. It was lots of food too.

2026年9月4日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you so much for the amazing review! We're so glad you enjoyed the food and we appreciate your support.

5つ星のうち5の評価

Great service and Deliciousness

Great service, timing and deliciousness. And the lady working is a deadhead who likes Tool and Phish. Awesome! I used Slice but I was also in the same building as the restaurant. Instead of contacting Slice for problem solving, why don't these people go to the actual restaurant if there's a problem? GET OFF YOUR PHONES AND TALK TO HUMANS. I got the Godfather Surf and Turf pizza with shrimp and steak. 2 different salads. Everything was excellently made and prepared. Would recommend to everyone, and I consider driving back down daily just to get some more :) Cheers.

2026年8月25日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi there. We’re so glad to hear you enjoyed the service, timing, and delicious pizza. We appreciate your support and your kind words. Thank you for the great 5-star review!

5つ星のうち1の評価

Blue cheese on a Pizza - WTF?

The pizza location added blue cheese on to my pizza instead of cheddar cheese (who would even do that?). Needless to say the pizza was inedible. I called Slice immediately and let them know of the error. They were no help. They called the shop but since the manager wasn't there they told me to wait. I called the next day and once again I have to go through the whole ordeal of explaining the issue. First thing I am asked is why didn't I call when I got the pizza? They once again tell me that they can't help because the pizza shop manager is not in. He will be in tomorrow. Amazing how they can determine that without even calling. I call back the following day and have to explain the situation once again. Once again I am told that the manager is not in the store. Now I know I am just getting a run around and Slice has no intention of resolving the issue. I call the credit card company and dispute the charges. This morning when I get up I see an email from Slice. They tell me that they will refund $3. I'm like WTF? For a ruined pizza that was inedible? These guys charge $2 to your order and provide no help when a problem arises They are beyond useless.

2026年8月30日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Leo. We’re truly sorry to hear about your experience. Receiving a pizza with the wrong cheese and then having to repeatedly explain the situation without receiving the resolution you expected is understandably frustrating. We also understand your disappointment with the refund offered and the lack of communication throughout the process. We’d like the opportunity to review, so please reach out to us at feedback@slicelife.com with your order details.

5つ星のうち1の評価

Poor customer service

Along with a couple pizzas, I ordered a salad with no onions. It came with onions, so I could not eat it. I called , slice said they called the place and they said they did not put onion on, so they won't refund. I took pictures of the onions and emailed to slice per there instructions. Never heard back. I emailed a second time. Nothing. I will never use them again. If I had ordered directly from pizza place, they would have refunded and there wouldn't have been added fees.

2026年5月9日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi Cindy. We’re very sorry to hear about your experience. We understand how frustrating it must have been to receive your salad with onions after specifically requesting it without them, especially after taking the time to provide photos and following up with our team without receiving a response. This is not the level of service we strive to provide. Please reach out to us at feedback@slicelife.com with your order details so we can look into this further and assist you.

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