Slice レビュー 

2,578
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

No notification of delivery was on its way. No text or email. Delivery driver was caught on home camera setting the order on the rockers on front porch. Did not knock on the door or ring doorbell.... もっと見る

企業が回答しました

5つ星のうち5の評価

We are new to the area. Some local friends introduced us to this restaurant and we have been happy to find a place with really good quality food for a fantastic value. Both the lasagna dishes and the... もっと見る

企業が回答しました

5つ星のうち5の評価

AJ's Pizza is the typical family owned shop. You know the people by name and can almost explain the menu as well as the workers. The food is high quality, consistent and made/packed/delivered with ca... もっと見る

企業が回答しました

5つ星のうち5の評価

I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about t... もっと見る

企業が回答しました

企業情報

当該企業による記述

Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.


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3.6

まあまあ

TrustScore 5段階評価の3.5

2578件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(2,578)

過去12か月のレビュー数: 448件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I place an order through slice they…

I place an order through slice they accepted the order. They took my payment then 30 minutes later they cancelled my order. So money didn't go back onu card they said could take a couple days it didn't for them to take it and cancel my order 2md problem I had with company I won't be doing business with them again.

2026年10月5日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Aaron! We are very sorry to hear about your experience with your last order, as that is not the service we strive to provide. Just to note, we don't immediately take money from your account, your bank reserves those funds, as they take time to process the transaction before sending the payment. In that same sense, when an order gets cancelled, it also takes the same amount of time for them to release those funds back to your account. This is a standard rule of e-commerce and is not unique to Slice. Regardless, that is not an excuse for you not getting your order, and as an apology we have provided your account with Slice Credit for a future order with us. One of our representatives will reach out to you via email shortly!

5つ星のうち3の評価

The pizza was GREAT Delivery not.

The pizza was GREAT. The delivery was at least 25 minutes late. Customer support said they'd check ✔️ it out, but never got back to me.🙄

Food was cold obviously. SO.... WILL I USE SLICE AGAIN? MAYBE. WILL I RECOMMEND IT TO OTHERS? NAH.

2026年10月4日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Joan! We are very sorry to hear about the lateness of your delivery. That is not the type of service we strive to provide. We would like to issue a refund for your order, and provide additional Slice Credit for a future order. Please contact us at feedback@slice.com with your account & order details and we will follow up accordingly

5つ星のうち5の評価

Customer Support

I ordered pizza through the Slice app and left a note asking the delivery driver to please take care of the pizza and keep the box flat and straight during delivery.

The pizza arrived on time, but when I opened the box, I noticed the cheese had shifted and was uneven.

I contacted Slice customer support through the app, and they responded quickly. Communication was easy, and they understood the situation. They were kind enough to provide me with a partial refund.

Thank you to the Slice customer support team for responding quickly, understanding the issue, and taking care of it. I appreciate the excellent customer service!

2026年10月2日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Marvin! Thank you so much for the review and the kind words for our support team! Once again please accept our apologies for the inconvenience, and don't hesitate to reach out to us at any time!

5つ星のうち1の評価

Unreliable

I regret using Slice for a party. I scheduled an order for 4 hours in advance. The delivery time was approaching and no driver was assigned, so I called to inquire. I was placed on hold until 5 mins past the delivery time, so I gave up and went to pick it up myself. When I asked what happened, they said no drivers were available. I would stick with the larger delivery services which have more drivers and better customer support.

2026年10月3日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Mike, we’re very sorry for this experience. We understand how frustrating it has been to have no driver assigned to your order. We sincerely apologize for both the delivery issue and the customer service experience. We want to take a closer look at this, so please share your order information with us at feedback@slice.com.

5つ星のうち5の評価

Great food!

The food at Pit Stop Italian was delicious! I'm looking forward to trying more from their menu! The staff was very friendly as well which is always a plus. There was a missing item but it was resolved very quickly which pleasantly surprised me! I will definitely be back!

2026年10月3日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Rebekah! Thank you so much for the rating and your support for our local partners! We truly appreciate it!

5つ星のうち5の評価

Whenever I order from Slice I know I’m covered

Whenever I order from Slice I know I have a resource if they’re is any issues.

2026年10月3日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for your continued trust in Slice! We’re pleased to know that you can rely on our team for support whenever an issue arises. Providing a dependable and positive experience is important to us, and we truly appreciate your feedback and loyalty.

5つ星のうち5の評価

Excellent customer service food ordered…

Excellent customer service food ordered was accurate and very good

2026年10月2日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for taking the time to share your feedback. We’re pleased to hear that you were satisfied with our customer service and that your order was accurate and enjoyable. We appreciate your support and look forward to providing you with an excellent experience again in the future.

5つ星のうち1の評価

Pizza late and Slice won't help

The pizza and calamari I ordered for a scheduled delivery came almost 30 minutes late which isn't Slices fault. But their customer service was a joke at best. The first lady took forever to respond back and said my order was delivered but it wasn't and then for no reason she handed me of to another rep who wanted me to rehash everything all over again so I told her to read the entire message from the other woman and then silence followed by more silence. So, for $57.00 I have cold food and no way of rectifying this except to stop using Slice and Paradise Pizza.

2026年10月2日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey William! We want to apologize for the entire experience regarding your order and your interaction with our support team. This is not the type of service we strive to provide. We are happy to see that the order had already been refunded, but we will also add Slice Credit to your account for a future order. One of our representatives will follow up with you via email shortly!

5つ星のうち3の評価

Delivery was fast and food was hot

Delivery was fast and food was hot

2026年10月1日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hi David. We’re so glad to hear your delivery was fast and your food arrived hot. We appreciate your support and hope to serve you again soon!

5つ星のうち5の評価

Tasty Pizza and Broasted Chicken !!

I placed a late night pickup order last night for the 12” thin crust Magy’s Special Pizza and 4-piece Broasted Chicken Dinner! This was my first-ever experience with Magy’s (read great reviews about them from a local Facebook group for the town I live in, plus they’ve got a 4 out 5-star Yelp rating)—they were RIGHT! Everything was fresh, flavorful, and heartwarmingly DELICIOUS! Plus, my order was accurate and ready 15 minutes ahead of schedule! I will definitely be back! The menu is big and has a compelling variety of great selections! Plus, the ordering app is easy to use and enables you to closely track the prep status of your order! Last, this place is just 10 minutes down the road from my home!

2026年9月30日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Jose! Thank you so much for the kind words and your support for our local partners! We truly appreciate it!

5つ星のうち5の評価

I just discovered this restaurant…

I just discovered this restaurant pizza's good the prices are reasonable and the service is great

2026年9月30日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the great review! We’re glad you enjoyed the pizza and service.

5つ星のうち1の評価

Slice does not stand behind their app

Slice does not stand behind their app. The app always shows the pizza delivered on the app. But you still have to wait for the pizza to be delivered and when I contact slice 15 minutes after the app is marked delivered, the customer service person says they called the store and for me to just sit and wait, the pizza place says it's on the way. The app shouldn't show delivered if it hasn't been delivered. This is a problem with the slice app or slice holding shops to a real standard. I will not be ordering off of the slice app again. Ive learned my lesson

2026年9月30日
自発的なレビュー
Slice ロゴ

Slice からの回答

We sincerely apologize for the frustration and inconvenience caused by this experience. We understand your concerns regarding delivery status updates and would appreciate the opportunity to investigate this further. Please contact us at feedback@slicelife.com with your order details so our team can review the matter and assist you.

5つ星のうち5の評価

GREEKTOWN TREATS YOU LIKE FAMILY!

I enjoy ordering from Greektown on the Slice app, it's quick easy saves my favorite orders so makes it easier to just to hit the reorder button. Greektown always has amazing food I was never disappointed. The delivery service is outstanding always on time if not before!

2026年9月26日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you so much for the 5 stars! We really appreciate you supporting local restaurants with us.

5つ星のうち5の評価

I had a problem with a delivery…

I had a problem with a delivery arriving reasonably on time. I did have to call twice but it turned out to be driver error. Food was delivered cold, but the amount of the entire order was refunded by the restaurant.

2026年9月27日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey David! We are very sorry to hear about the issues encoutered but are happy that we managed to help make it right, and are grateful for the rating! Feel free to reach out to our support team any time you encounter any issue and we will be more than happy to continue helping you!

5つ星のうち5の評価

Gran sabor

Gran sabor, buen producto y quien trajo el domicilio fue muy amable.

2026年9月24日
自発的なレビュー
Slice ロゴ

Slice からの回答

Thank you for the 5 stars! We appreciate your support.

5つ星のうち5の評価

Ordering was easy

Ordering was easy! customer service chat was great I had a question didn't have to wait.
Let you know about your order from start to finish

2026年9月24日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey there, thank you for your kind words. We’re so pleased to hear that everything from placing your order to getting support through our chat was quick and straightforward.

5つ星のうち5の評価

Let me begin by saying keeping me up on…

Let me begin by saying keeping me up on my order statics on how long it is from start to finish. Also I am handicapped I also can not talk, the user-friendly app made it easy for me to order what I want. Prices and quality are very good. Would highly recommend.

2026年9月23日
自発的なレビュー
Slice ロゴ

Slice からの回答

Hey Jo, thank you so much for your wonderful review. We’re delighted to hear that you find our app easy to use. It’s especially great to know that the app makes ordering convenient and accessible for you. Thank you for choosing us!

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