Smartpress レビュー 388

TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The timeliness of the responses, the attention to detail, the e perspective that these professionals offered are second to none. This is my third time using them and I continually recommend them for p... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy to customize and upload design. Price point was reasonable. Proof was delivered quickly and looked great, even helped fill in some borders that were missing from our design. Paper quality is exce... もっと見る

企業が回答しました

5つ星のうち5の評価

I haven't done a complex print piece in a number of years, but we wanted to print an old-fashioned field guide on AI use cases for our conference. I was so glad I found the team at Smartpress!! Real h... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience in working with Smart press to make a sign that included a photo. Quality work,fast efficient service, very quick shipping with a lot of attention to detail and care in packaging. Tha... もっと見る

企業が回答しました

企業情報

  1. デジタル プリント サービス
  2. デジタル印刷機
  3. グラフィック デザイナー
  4. ポスター専門店
  5. 印刷所

当該企業による記述

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

388件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 91%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Great as usual

Great as usual. Second time I have used Smartpress, and it went very smoothly. Communication is great using their dashboard and the product was delivered by the date they said it would. Will definitely be using Smartpress again.

2026年3月22日
5つ星のうち5の評価

Quality was fantastic

Quality was fantastic. Web tool worked perfectly. The staff was very helpful in picking a paper stock to use for my project.

A minor error\issue with print quantity but they fixed it with in 48 hours.

I will be using Smartpress again in April.

2026年3月23日
5つ星のうち5の評価

Great help on complicated pieces

I had some complicated print pieces that I thought I had built correctly, however I did not, the team at smartpress was so great at communicating the issues with my orders and helped me either correct them myself or they did the correcting for me to scoot the projects along. I'm so thankful they stopped and didn't just print, which saved me a ton in reprint fees. The responses were fast, and the care in getting the orders right was evident. I highly recommend the team to help you get through any tough print job.

2026年3月22日
5つ星のうち5の評価

What's not to love

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had quality and delivery timing issues. Have been using Smartpress for 4 years now and have never had even the slightest issue. Super quick service and the quality is always spot on. Give them a try, you will be delighted, I'm sure.

2026年1月18日
5つ星のうち5の評価

Great product, fast, and within budget!

We needed an 8 page pamphlet for a tradeshow. It was last minute and also our first time producing this. It was a suggestion from chatgpt.... Anyway I found Smartpress on the internet and needless to say am very impressed. Not only did they work with me to fix the format but also delivered an awesome looking product in plenty of time. I highly recommend them and will be using them again!

2026年3月19日
5つ星のうち5の評価

Student Poject Brochure

We truly appreciate the new customer discount. Our not so very big order was rushed because we let our project manager know that we needed it sooner. It was a brochure for my daughter's fair project for prospective buyers the quality was excellent! We are definitely amateurs at graphic design, and the finish product was lovely.

2026年3月11日
5つ星のうち3の評価

Great quality, frustrating process

I am not a designer so getting the two different designs into a format that worked was a huge pain. The quality of the print was awesome, but the lack of guidance in helping me format the info was frustrating and delayed printing.

2026年3月17日
Smartpress ロゴ

Smartpress からの回答

Thank you for your feedback. We’re glad you were happy with the print quality.

We understand how frustrating the formatting process can be without a design background. While our process does rely on print-ready files, our communication could have been clearer and more supportive, and that’s on us.

We appreciate your patience and your feedback as we continue to improve.

5つ星のうち2の評価

High-Quality Printing, but Deadline Coordination Needs Improvement

The printed programs were high quality and met our expectations. However, we encountered challenges with meeting a clearly communicated hard deadline. A staff member drove to pick up the programs after being told they were ready, only to be asked to return the next morning. We had to reiterate the urgency multiple times. Improved communication and follow-through on timelines would make for a smoother experience.

2026年3月10日
Smartpress ロゴ

Smartpress からの回答

Thank you for your feedback, we’re glad to hear you were happy with the print quality. We’re sorry for the frustration around timing and pickup, especially with a tight deadline.
As the order progressed, we worked through a few updates and recognize we could have communicated timing and readiness more clearly.

We appreciate you calling this out and are continuing to improve how we coordinate timelines and updates to create a smoother experience.

5つ星のうち5の評価

Well worth the $

A little pricier than some other options, but 100% worth it. I’ve been through a lot of online print services and the turnaround time for prepress, customer service, and most importantly print quality are 100% worth it.

2026年3月17日

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