Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... もっと見る
企業が回答しました
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... もっと見る
企業が回答しました
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... もっと見る
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Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... もっと見る
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I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.
Thanks for your service.

Sofology - Brent Cross からの回答
Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼🫲🏽

Sofology - Brent Cross からの回答
Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

Sofology - Brent Cross からの回答
Great experience in general very pleasant salesman, the only issue was a bit of a wait to be attended

Sofology - Brent Cross からの回答
The staff was very polite and helpful. All questions were answered knowledgeably and with the intend to advice us/the customers for our benefit.

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.

Sofology - Brent Cross からの回答
Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

Sofology - Brent Cross からの回答
On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

Sofology - Brent Cross からの回答
Mariana was a great sales person she explained everything I wanted to know and was very professional !

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

Sofology - Brent Cross からの回答
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