Sofology - Brent Cross レビュー 

2,844
•
TrustScore 5段階評価の5

4.8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi Mariana, I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because... もっと見る

企業が回答しました

5つ星のうち5の評価

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, 英国

4.8

優良

TrustScore 5段階評価の5

2844件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,844)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

No pushy sales tactics. Salesman understood our requirement and showed the furniture that we would be interested in and that secured the sale as we choose one of the one he showed

2026年6月13日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Great experience and great customer…

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge was impressive giving us all the extra information and support we needed. It’s greatly appreciated and process made easier because of Jimmy. Ahmed thank you for your support through the process and getting our order placed. Thank you again. Great care and support. Thank you ever so much

2026年6月13日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Sofologist Raza was very kind and…

Sofologist Raza was very kind and experienced. Explained everything and covered all our questions with details . The store was very spacious and quiet and clean .

2026年6月11日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff. easy ordering process, samples readily available colour samples

2026年6月1日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Very positive store experience

I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pace while knowing help was there if I needed it.

2026年5月25日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great customer service

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invaluable in helping us select the right sofa and navigate the various options and extras. We highly recommend this store and eagerly await the delivery of our new furniture.

2026年5月31日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち1の評価

Awful shop manager and customer service

Awful shop manager, awful customer support. They don’t listen and don’t help to resolve issues. Everything is black or white.

Tho, the sales person, a nice lady, tried her best to accommodate me but her manager shut her down.

2026年5月4日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Babil/Babul Ahmed was extremely helpful…

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration.
He explained the care cleaning and extras and gave us time to think and allowed us to change our mind too.
The store smelt amazing!

2026年5月24日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Such an amazing experience

Such an amazing experience. Friendly and helpful. Will be coming back for future purchases

2026年5月18日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Good experience

The staff help us all the time. Good communication with the staff we made the deal.

2026年5月12日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Excellent Customer Service…

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.

Thanks for your service.

2026年5月4日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.

5つ星のうち1の評価

Everything was good until the order was…

Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼‍🫲🏽

2026年5月3日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Hi Pedram, we are sorry that you are unhappy. We do make it clear in our terms and conditions that any changes are chargable after 48 hours. We are confident that you will be happy with the furniture once it is delivered to your home.

5つ星のうち5の評価

Jimi was a great help

Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

2026年5月4日
Sofology - Brent Cross ロゴ

Sofology - Brent Cross からの回答

Hi there, thank you for your review. Another great review for Jimi, we will make sure to pass this on! Have a nice day.

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