The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... もっと見る
企業が回答しました
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... もっと見る
企業が回答しました
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... もっと見る
企業が回答しました
Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... もっと見る
企業が回答しました
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Sofology - Brent Cross からの回答
Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

Sofology - Brent Cross からの回答
Staff at the store were good but delivery is very disorganised. We still have not received our sofa.

Sofology - Brent Cross からの回答
Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

Sofology - Brent Cross からの回答
I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
Lots of help and information to aid us in making our choice.

Sofology - Brent Cross からの回答

Sofology - Brent Cross からの回答
The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

Sofology - Brent Cross からの回答
As soon as we entered the store Jimmy greeted us and asked us what sort of style/design we wanted. He then took the time to show us through all of the options. He was very knowledgeable and answered our questions. Once we decided on our sofa he made sure we were happy with all of the accessories and talked us through it all. Very glad Jimmy was the one who attended to us.

Sofology - Brent Cross からの回答
The whole experience was excellent. Great staff and particularly, Raza was amazing in giving advice and very knowledgeable.

Sofology - Brent Cross からの回答
We visited Sofology Brent Cross today and purchased a Heston recliner. From the moment we walked in, Raza was welcoming, informative, and friendly. He took the time to explain our options without any pressure and made the whole experience smooth and delightful. Really impressed with the customer service – thank you, Raza!

Sofology - Brent Cross からの回答
Assured the sofa would fit no matter what (removed legs, break into parts, take through window). Lost full deposit when it turned out that wouldn’t be possible. Huge let down at 20% of sofa cost.

Sofology - Brent Cross からの回答
Sofology clinched it for me because they have classic styles amongst all the bling which is fine but not my thing, even more importantly the one I chose (Hackney 4 seater sofa with memory foam)) is incredibly comfortable (so end up sleeping on it sometimes).
Plus they offer an interest free finance option which I chose over 2 years.

Sofology - Brent Cross からの回答
Vast selection of sofas at every price range and styles not available at other furniture shops. Sales staff Junaid is very helpful and friendly. Had good knowledge on the sofas we chose and went clearly through the finance procedure

Sofology - Brent Cross からの回答
Marijana at the Brent Cross branch, very honest clear and helpful with our sofa shopping journey.

Sofology - Brent Cross からの回答
Raza talked us through all the options available to us, why they would benefit us and discussed our concerns in detail. He helped us decide what would work best for our family and our home. He was super friendly from the moment we walked into the store. Thank you Raza!

Sofology - Brent Cross からの回答
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