Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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レビュアーのコメントを見てみましょう
In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... もっと見る
企業が回答しました
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
企業が回答しました
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, 英国
4.7
優良
1636件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service from Ethan at the…
Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.
2025年7月12日
Sofology - Cambridge からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Ethan was incredible from start to…
Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!
2025年8月6日
Sofology - Cambridge からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ethan. Thank you for taking the time to leave a review 😊
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars Dr Kayani
Great experience - we came out with exactly what we wanted.
I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.
2025年8月2日
Sofology - Cambridge からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
No pushy sales just good service and…
No pushy sales just good service and good knowledge of products
2025年7月31日
Sofology - Cambridge からの回答
Thank you for your wonderful review!
Excellent
I think it was effort put in to make sure we were fully satisfied with our purchase
2025年7月28日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Karim was really helpful
2025年7月29日
Sofology - Cambridge からの回答
Hi there, thank you for your review. Another great review for Karim, we will make sure to pass this on! Have a nice day.
It was one of the best shopping…
It was one of the best shopping experience.
Great service great people running the store.
Ethan Gilks was great at his job very informative and very good at costumer service.
2025年7月27日
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars :-)
We had a great experience with…
We had a great experience with Sofology. Ethan was knowledgeable and had some great advice. He was friendly and professional, never obviously pushing the sale. We were shown a variety of sofas, colours and materials and also given excellent instructions about warranty, cleaning etc. Thank you Sofology.
2025年7月26日
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars Mrs Gloyne
Sofology - Cambridge からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Cambridge からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Ethan took his time to listen to our…
Ethan took his time to listen to our needs and work with us which was greatly appreciated.
2025年7月23日
Sofology - Cambridge からの回答
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Sofology - Cambridge からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Super helpful team
Ethan and all the team were very helpful and patient. Helped me find the best sofa for my needs. Very pleased with the process and looking forward to delivery of a stylish and functional piece of furniture
2025年7月21日
Sofology - Cambridge からの回答
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Sofology.
Really lovely service
Really lovely service, super helpful without being invasive, gave us all the time in the world to look around, then was really knowledgeable about configurations, options and extras.. no hard sell! Highly recommend!
2025年7月18日
Sofology - Cambridge からの回答
Thank you for awarding us 5 stars Mrs Dove
Excellent service at a good price
Clean office. Friendliness of the staff. Professional service
2025年7月18日
Sofology - Cambridge からの回答
Thank you for sharing your experience :-)
Ethan was super helpful
Ethan was super helpful. Very knowledgeable and no pressure to buy. Explained everything really well
2025年7月15日
Sofology - Cambridge からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cambridge からの回答
Thank you so much for taking the time to share your experience with us at Sofology.
Ethan Gilks was an amazing help
Ethan Gilks was an amazing help! He helped me choose and pimp my sofa! He didn’t harass like other sofa shops which I avoided quickly.
2025年7月3日
Sofology - Cambridge からの回答
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Sofology - Cambridge からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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