Sofology - Chester レビュー 3,467

Friendly staff - Julia was very helpful and explained everything to me, I would definitely deal with her again.

Nic was amazing, thoroughly recommend sofology and Nic. Staff are friendly and knowledgeable 🤩

John greeted us when we entered the store and allowed us space to browse and try out different sofas without any pressure. We fell in love with one and he was so helpful talking us through all our options and getting our order placed. I can’t wait to receive our new sofa

Friendly and informative staff great product

Great service, relaxed approach. The store was clean, tidy and inviting. We were greeted on entrance by Luan and she was happy to check in on us and answer all of our questions. When we decided to buy Luan took us through the whole process in great detail and happily answered our questions clearly. Very happy with the order process.

Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.

Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too

Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.

Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology

Great service. Really knowledgeable agents in Chester store.

John the salesman introduced himself in a friendly manner for us to browse the sofas and then gave us professional advice on the sofa that we had chosen

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

Great person to deal with Kirsten no Pressure at all lovely person to deal with

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

Dan was a pleasure to talk to and deal with

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

Advisor was very helpful