coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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レビュアーのコメントを見てみましょう
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazi... もっと見る
企業が回答しました
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... もっと見る
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We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, 英国
4.9
優良
2543件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were friendly approachable and…
Staff were friendly approachable and happy to help with our needs. We were looking for a specific type of chair, the guy knew exactly what to show us. NEW chair ordered. Thanks again
2026年3月1日
Sofology - Kirkcaldy からの回答
Thank you Leslie
We just purchased our new sofa from Sofology, Kirkcaldy.
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was nothing too much trouble. She was amazing. Well done Sofology, keep up the good work.
2026年2月28日
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Customer experience
I just wish when the staff come up to you and say are you waiting on ….and you say no they just didn’t walk off not to be near you again
2026年2月27日
Sofology - Kirkcaldy からの回答
Thank you for taking the time to share your feedback with us. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
The showroom staff in Kirkcaldy were so…
The showroom staff in Kirkcaldy were so helpful. All of our questions were answered, and we felt no pressure to make a hasty decision. They told us the order would take 11 weeks, and that was spot on. The sofa was delivered today by 2 great guys. We appreciated being able to see the progress of our delivery time. Overall a wonderful experience.
2025年12月11日
Sofology - Kirkcaldy からの回答
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Janice was very helpful and…
Janice was very helpful and considerate,gave us privacy when we needed it but was still around when we needed her,very cheerful and knowledgeable
2026年2月18日
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sales assistant excellent no hard…
Sales assistant excellent no hard selling and very knowledgeable on the products
2026年2月25日
Sofology - Kirkcaldy からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great customer service
Great customer service , very helpful and professional with products
2026年2月25日
Sofology - Kirkcaldy からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great Service
Laurence was very helpful - there was no pushy service. He took time to explain everything fully and show different options. Thanks again.
2026年2月22日
Sofology - Kirkcaldy からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laurence. Have a great day 😊
Excellent service big choice of sofas…
Excellent service big choice of sofas and sales assistant was very knowledgeable and helpful.
2026年2月25日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars Mr Balfour
Sofology - Kirkcaldy からの回答
Thank you Mr Ford
Excellent service for sales (ashleigh)
2026年2月22日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars :-)
Staff (Shirley) in the store were very…
Staff (Shirley) in the store were very helpful and knowledgeable … nothing was too much trouble.
2026年2月20日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Sofology - Kirkcaldy からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
We were able to order the sofa we liked…
We were able to order the sofa we liked and got all of our questions answered. Excited for our sofas
2026年2月19日
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good Experience
Good knowledge from the staff, and a friendly approach. None of the usual sales pitch that is often experienced elsewhere.
Ended up purchasing a couch, which was a very straightforward process.
2026年2月20日
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
First class service.
Excellent customer service and expertise from Shirley. No pressure sales pitch, just honest first class service.
2026年2月20日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Helpful
Staff very helpful and very informative. I have bought from Sofology before so easy to return for new sofas.
2026年2月17日
Sofology - Kirkcaldy からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Kirkcaldy からの回答
Hi Richard, thank you for taking the time to leave us a review :-)
Very friendly and welcoming staff
Very friendly and welcoming staff.
Staff were also very knowledgeable
2026年1月30日
Sofology - Kirkcaldy からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy retail experience
We had spoken to Alison before when we first started looking at sofas and she was very informative helping us with options and sizes etc. When we went back to order she made the process easy and ws lovely to deal with
2026年2月8日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Alison, we will make sure to pass this on! Have a nice day.
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