Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... もっと見る
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所在地
所在地を変更Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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レビュアーのコメントを見てみましょう
Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... もっと見る
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Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... もっと見る
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, 英国
4.9
優良
2585件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Staff member very helpful
2026年8月3日
Sofology - Kirkcaldy からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Kirkcaldy からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
I was going to go to several other sofa…
I was going to go to several other sofa stores,
But the level of attention to detail by Shirley was as if she already knew what sofa I wanted.
I bought a beautiful sofa thanks to Shirley, I never needed to visit any other sofa stores.
2026年8月2日
Sofology - Kirkcaldy からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Sofology - Kirkcaldy からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Not being rushed to choose and had a…
Not being rushed to choose and had a very friendly and helpful chat with your salesperson
2026年7月28日
Sofology - Kirkcaldy からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Lawrence, we will make sure to pass this on! Have a nice day.
Chose sofa
Chose sofa, put down deposit, refused finance, they kept deposit for a week ,will not be back.
2026年7月26日
Sofology - Kirkcaldy からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
We have enjoyed great service on all of…
We have enjoyed great service on all of our research visits and when it came to purchase time we couldn’t have been looked after any better than Shirley who took us through step by step
2026年7月26日
Sofology - Kirkcaldy からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful looking forward to my new…
Very helpful looking forward to my new suite the members of staff was excellent so nice not pushy.
2026年7月19日
Sofology - Kirkcaldy からの回答
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Sofology - Kirkcaldy からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
It was an excellent time Charlie from…
It was an excellent time Charlie from the Kirkcaldy store was great highly recommended her xx
2026年7月17日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Sofology - Kirkcaldy からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly professional and patient …
Friendly professional and patient with me. Explained everything and options available. Excellent service
2026年7月2日
Sofology - Kirkcaldy からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Good service in the shop.
Service was good but frustrated at how long it takes to get delivered.
2026年6月20日
Sofology - Kirkcaldy からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Fab experience buying our new sofa
2026年6月10日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars!
Excellent service, beautiful suite, outstanding!
Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed until I was confident in my purchase. She went beyond being a sales person, ensuring I was listened to. Suite was delivered within time slot and delivery drivers were excellent. All in all, after a very bad experience with another retailer, from sale to delivery this went without a hitch!
2026年3月28日
Sofology - Kirkcaldy からの回答
This is an amazing review Karen, thank you for sharing :-)
the salesperson was knowledgable on the…
the salesperson was knowledgable on the item that I was interested in
2026年6月9日
Sofology - Kirkcaldy からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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