Sofology - Maidstone レビュー 

2,456
•
TrustScore 5段階評価の5

4.9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... もっと見る

企業が回答しました

5つ星のうち5の評価

When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... もっと見る

企業が回答しました

5つ星のうち5の評価

When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, 英国

4.9

優良

TrustScore 5段階評価の5

2456件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(2,456)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Delighted with Sofology service

Great purchase experience, we felt welcomed and looked after since we entered the store. All our questions were answered, which led us to believe we made the right choice in the end. Delivery times appointed were reasonable, overall we definitely recommend Sofology for great design and quality sofas.

2026年8月22日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Customer Service

The staff were friendly and attentive without being pushy. Knowledgeable about the sofas. Open and transparent about additional extras with clarity on those being optional. The whole process was efficient and detailed. Delivery time estimated at 11 weeks.

2026年8月16日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち3の評価

Staff were brilliant, automated payment terms terrible

Staff were very helpful, however signing up to payment terms were terrible as all automated. A simple task proved very tedious, getting lots of links sent via email and calls whilst at work. Not good

2026年8月16日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi Ryan, thank you for your honest feedback. This has been taken on board.

5つ星のうち5の評価

Customer service at aylesford Maidstone…

Customer service at aylesford Maidstone all the staff were very attentive I cannot fault it.

2026年8月14日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

The gentleman that serve us

The gentleman that serve us, was very helpful, knowledgeable, very patience and got all done smoothly and quickly. No problems were raised.

2026年8月16日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Staff very friendly and had lots of…

Staff very friendly and had lots of good advice and helped me find the sofa that I am buying, by knowing what sofa would fit.

2026年8月14日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Sales lady was very helpful and we…

Sales lady was very helpful and we chose the right sofa for us very pleased .

2026年7月26日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Welcoming and professional

The welcome
The attention
The professional assistance to ensure we select the correct furniture
Great range on display
No pressure selling

2026年7月13日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Fantastic store

Fantastic store ,
Caroline always very helpful and nothing too much trouble.
Would highly recommend this store , helpful but definitely not pushy sales people, which is nice

2026年8月2日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Pina was brilliant made the whole…

Pina was brilliant made the whole process so much easier. We couldn't decide which sofa to go with. We looked at others similar and ended up with our original choice. She was so patient with us and so helpful.

2026年8月1日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pina. Have a great day 😊

5つ星のうち5の評価

Amazing service

Anita was so helpful and explained everything very carefully. We initially thought that there wasn't a corner sofa in the shop that would work for us but she kindly explained that a lot of the sofas in the store were available as corners so we took another look around and fell in love with one! Thank you Anita for all of your help.

2026年7月26日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Pina at Maidstone store was brilliant

Pina was brilliant. We saw her on our first visit, to browse around as we were considering replacing our sofa which we originally bought from Sofology about 9/10 years ago. It is relatively in good condition but i was starting to have problems with the comfort for me. So we decided Sofology was going to be our first choice for buying a new one.
A week later we returned and Pina helped us again to make sure the sofa we were already very keen on, on our first visit was definitely the one. I wanted to try some similar to the one we liked. We ended up with the original choice. She was so patient with us😀. She was really lovely to talk to and explained everything we wanted to know.
From sofa choice and leathers etc through to the purchasing. Can't recommend our experience enough. Thank you so much Pina.

2026年8月1日
自発的なレビュー
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pina. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Really helpful assistant called Anita…

Really helpful assistant called Anita in the Maidstone store. Although we'd already decided on our purchase, she helped us through the process of the sale, delivery and everything else in a very friendly and not pushy manner.

2026年7月19日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for your review. Another great review for Anita; we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Jamie the salesman was very good

Jamie the salesman was very good
Polite
And very helpful

2026年7月7日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

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