The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.
企業が回答しました
所在地
所在地を変更Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... もっと見る
企業が回答しました
Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... もっと見る
企業が回答しました
Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, 英国
4.9
優良
2415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Maidstone からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology - Maidstone からの回答
Thank you for awarding us 5 stars Veon
Sofology - Maidstone からの回答
Thank you for awarding us 5 stars Mandy.
We had a great experience at Sofology
We had a great experience at Sofology. They have a huge range of sofas in store. The staff were friendly and helpful, especially Inuta. She had only been in the job a few days, but she made the whole experience of choosing the perfect sofa and making the purchase wonderful. Thank you Inuta.
2026年2月22日
Sofology - Maidstone からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Inuta for you, have a great day.
We had a very nice and helpful sales…
We had a very nice and helpful sales person by the name ,,Inuta ,
2026年2月23日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Inuta, we will make sure to pass this on! Have a nice day.
Great Service
Nick at the Maidstone store was so helpful, knowledgeable and practical with his advice. He really made the choosing and buying process smooth and so much more methodical.
2026年2月23日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Sofology - Maidstone からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Maidstone からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Maidstone からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fantastic customer service in the…
Fantastic customer service in the Aylesford Kent store, Nick the manager and the other staff were brilliant.
I hope now that the Delivery Service is equally as good!
Can’t wait for our new sofa to arrive now.
2026年2月21日
Sofology - Maidstone からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Very helpful
2026年2月21日
Sofology - Maidstone からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Knowledgeable salesman…
Lovely salesman Afeez in the Maidstone store. Nice personality? Very knowledgeable about the purchase we wanted to make.
2026年2月21日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Afeez, we will make sure to pass this on! Have a nice day.
Caroline was very helpful
Very helpful service from Caroline informative without being bothered every 5 minutes
2026年2月18日
Sofology - Maidstone からの回答
Thank you for awarding us 5 stars :-)
Super friendly buying experience
Went to DFS and Sofology today to look for a new sofa. It was going to be an investment as we have just moved into a new home and wanted a nice piece that lasts.
We had several requirements and the challenge was to find something comfortable for both my 6’2 partner and myself (5’4). Usually if it is comfortable for one, it’s not for the other.
We were greeted by Colin at the Maidstone store and he was very helpful and friendly and not pushy. Just very informative. He listened to our requirements and humoured us as we tried a fair few different models, steering us gently towards the sofas that had everything we were looking for.
With his help we found exactly what we were after. He explained in detail all the product features, additional optional products and finance options for us. Paperwork was easy and quick and the online registration for the account very simple to do.
Very please - in fact my in laws are going back next week to also look at a sofa.
If you’re in the Maidstone store, ask for Colin, he’ll look after you.
2026年2月14日
自発的なレビュー
Sofology - Maidstone からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Colin. Thank you for taking the time to leave a review 😊
Staff helpful and not pushey
2026年2月14日
Sofology - Maidstone からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Maidstone Sofology
The two ladies I dealt with Caroline and Emma were really helpful and friendly can’t wait to get our new sofa!
2026年2月11日
Sofology - Maidstone からの回答
We look forward to delivering Katie!
Jamie gave us a great experience when…
Jamie gave us a great experience when we visited our local store very knowledgeable and was helpful choosing the right sofa for our needs no pushing a sale and just gave us the time we needed to choose
2026年2月13日
Sofology - Maidstone からの回答
Thank you for awarding us 5 stars :-)
Emma was amazing!
Emma was amazing!! So knowledgeable and friendly and checked in on us several times before we needed help. Answered all our questions and gave great advice without being pushy! A true asset
2026年2月7日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma served us today
Emma served us today. Very helpful and very friendly lady. Would deal with her again
2026年2月10日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Caroline was great
Caroline was great. Took the time to explain everything clearly and helped us make the right decision.
2026年2月8日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
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