Sofology - Maidstoneレビュー 

2,415
TrustScore 5段階評価の5

4.9

Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.

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5つ星のうち5の評価

The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... もっと見る

企業が回答しました

5つ星のうち5の評価

Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... もっと見る

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5つ星のうち4の評価

Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent

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企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, 英国

4.9

優良

TrustScore 5段階評価の5

2415件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,415)

過去12か月のレビュー数: 18,543

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Colin was a great staff member

Colin was a great staff member. From the welcome to end he showed great customer care and focus. He was very supportive and allowed space and time to review products and answered all questions. Thanks Colin for your great customer service today.

2026年3月15日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Attentive yet not overbearing customer…

Attentive yet not overbearing customer service, generally nicely laid out and clean. Good range.

2026年3月14日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Excellent Service at Sofology Maidstone

We had a really great experience at the Sofology Maidstone store. From the moment we arrived, both Emma and Caroline were incredibly helpful and welcoming.
They took the time to talk us through the different sofa options, fabrics, and configurations without any pressure at all. Their knowledge and advice made the whole process very straightforward, and they helped us find exactly what we were looking for.
Emma and Caroline made the experience genuinely enjoyable and effortless from start to finish. It’s refreshing to receive such attentive and friendly service.
A big thank you to them both, we would definitely recommend Sofology Maidstone to anyone looking for a new sofa. ⭐⭐⭐⭐⭐

2026年3月11日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Emma and Caroline. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Caroline at Maidstone

Caroline - the absolute legend - her time and patience is amazing !! If you need a new sofa, run, don’t walk to Sofology at Quarry Wood

Thank you all at Sofology !

2026年3月12日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Caroline for you, have a great day.

5つ星のうち5の評価

Very good service from Caroline at…

Very good service from Caroline at Maidstone branch, helpful, friendly and very non pushy.

2026年3月10日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.

5つ星のうち4の評価

Emma was very helpful and informative…

Emma was very helpful and informative too. My only concern was how many times some of what she was saying was repeated 3 or 4 times, made the experience drawn out.

2026年3月7日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi, thank you for taking the time to leave your feedback. We're really pleased to hear that Emma was helpful and informative during your visit. We also appreciate your comments regarding the repetition, and we will certainly take this on board as we are always looking for ways to improve the overall experience for our customers. Thank you again for your feedback, and we hope to see you again soon.

5つ星のうち5の評価

Greeted with courtesy and politeness

Greeted with courtesy and politeness. Every step of the selection and ordering process was explained fully. We were not rushed into decisions. Prices were openly discussed.

2026年3月9日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thank you for choosing Sofology Mrs Sherwin :-)

5つ星のうち5の評価

No pressure, very helpful.

A young man, Jamie, assisted us today. He was very helpful without putting pressure on us. Listened to what we were looking for which resulted in us purchasing a beautiful sofa.

2026年3月8日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Colin

Colin, the salesperson was polite, helpful, informative and not pushy at all.

2026年3月8日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Jamie Foster was really helpful with…

Jamie Foster was really helpful with explaining about the sofa and armchair that we were looking to purchase in great detail.

2026年3月5日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thank you for your feedback! 😊 We’re delighted to hear Jamie provided such helpful and detailed guidance while you chose your sofa and armchair. 🛋️✨

5つ星のうち5の評価

Great service

Emma was lovely and very helpful. Quick deal done! Can't wait for our sofa to arrive.

2026年3月4日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

What a great experience in buying a…

What a great experience in buying a sofa! Caroline from the Aylesford store was so helpful & knowledgeable. No pressure. No hard sale, lots of advice & help. Having her opinion mattered & helped us make the right decision. Such a great asset to your store!

2026年3月1日
自発的なレビュー
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thank you for this amazing review Hayley :-)

5つ星のうち5の評価

Giuseppina was so helpful and really…

Giuseppina was so helpful and really knew about the sofa we chose, variations colours etc and also the aftercare for the sofa. She listened to what I wanted and made sure that the product fitted with our requirements . Didn't feel under pressure to decide. She made the whole process a pleasure as it should be when making a big purchase. Thank you Giuseppina 😊

2026年3月1日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Thank you for awarding us 5 stars Rosemary! It sounds like your visit to the store was great!

5つ星のうち5の評価

We visited your Maidstone branch and…

We visited your Maidstone branch and was greeted by a wonderful lady called Caroline. She is a credit to your store , very knowledgeable and not at all pushy. The whole experience from start to finish was fun and relaxed, can’t wait for our new sofa to arrive

2026年3月1日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

This is such a great review Mr Bryant, we are so pleased that Caroline was so helpful during your visit. Thank you for sharing your experience.

5つ星のうち5の評価

Five stars.

First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.

2026年2月28日
Sofology - Maidstone ロゴ

Sofology - Maidstone からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

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