Sofology - Manchester レビュー 2,163

TrustScore 5段階評価の5

4.8

White City Retail Park, M16 0RP Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from... もっと見る

5つ星のうち5の評価

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • White City Retail Park, M16 0RP, Manchester, 英国

4.8

優良

TrustScore 5段階評価の5

2163件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Chris and Happy in the White City…

Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊

2025年9月1日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great customer service

Really helpful, given great advice and very helpful

2025年9月3日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

5つ星のうち5の評価

Excellent service

Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!

2025年9月3日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

5つ星のうち5の評価

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant - Rose

2025年8月31日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

5つ星のうち5の評価

Excellent customer service no hard sell

Excellent customer service no hard sell
Phil was fantastic

2025年8月30日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

5つ星のうち5の評価

The lady who served me was wonderful…

The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas

2025年9月1日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great sales Lady

2025年8月30日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Thank you so much for taking the time to share your wonderful feedback!

5つ星のうち5の評価

Mr Happy

Mr. Happy is knowledgeable on all the products.

2025年8月29日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Thank you for awarding us 5 stars :-)

5つ星のうち5の評価

No hard sell!

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission.
Ikram was fantastic. Friendly, informative and encouraged us to ask question to ensure everything was covered before we left the store but left us alone to talk about our options and have a wander to make sure we were certain about our choice. Once we had decided and put down the deposit, he also gave us the branch number in case anything did come to mind later on.
Great customer service!

2025年8月26日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち4の評価

Salesperson was helpful and…

Salesperson was helpful and knowledgeable made our experience easy

2025年8月26日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Happy all the way.

Absolutely amazing experience today in the store with an gentleman called Happy.

He was super polite, friendly, informative and most importantly not pushy like some sales people can be, he absolutely honoured his name and delivered a happy experience and it resulted in us going from just having a look to buying to new sofas.

For me personally it's such a red flag and immediate annoyance when sales people are pushy and in your face and 9/10 will instantly cause me to leave the store but again this gentleman treated myself and my wife with nothing but patience, respect and friendliness it was almost like catching up with a friend.

Again can't praise this gentleman enough, hands down the best sales person I've dealt with in my life.

2025年8月26日
自発的なレビュー
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Fantastic Service

The young lady, Rose, who looked after us was amazing at White City Retail Park. She was patient, helped us with alternatives and suggestions. All in all a fantastic experience, which made the decision to buy an easy one. Rose is a credit to the company and the store and we will look forward to receiving our sofa and chair. Thanks Again

2025年8月25日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Helpful staff

Helpful staff without being made to feel we had to make a purchase.

2025年8月20日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

We had a fantastic experience at…

We had a fantastic experience at sofology from the moment we walked in, no getting harassed just a polite hello and here if you need anything, we spent 2 hrs looking around as its a big thing after all you need to get it right, the assistant Ikram answered all our questions honestly in our view, we saw something we liked but wanted time to think about it, there was no pressure put on us, we returned 2 weeks later just to check a few details again no harrassing us, Ikram went through everything with us, repeating details over just so the order was correct, very happy overall with the price and service, we used sofolgy at white city retail park manchester

2025年8月24日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Knowledgable and helpful assistance…

Knowledgable and helpful assistance from Happy in store. Thoughtful and didn't feel rushed or pressured, listening to what I wanted and not trying to upsell.

2025年8月23日
Sofology - Manchester ロゴ

Sofology - Manchester からの回答



Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報