Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure. Left us to browse in our own time and gave any further advice when required.
企業が回答しました
所在地
所在地を変更Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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レビュアーのコメントを見てみましょう
Ordering my new furniture was easy as joane at silverlink shop in newcastle exsplained everything to me and my daughter . All the info was great so i ordered. Looking forward to my new sofa and chai... もっと見る
企業が回答しました
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
企業が回答しました
From the minute we met Jo she was lovely. So helpful, respectful and clearly explained everything to us. Jo allowed us to borrow a couple of samples home to enable us to choose the correct colour.
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, 英国
4.9
優良
3187件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service (very good attention by…
Good service (very good attention by Karen the store operative) and good product
2026年4月14日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Don’t need to improve very good service
2026年4月10日
Sofology - North Shields からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Friendly and very helpful adviser
Friendly and very helpful adviser. No forceful sale, just useful info and guidance. In store displays were also more imaginative than most allowing you to better visualise the sofa in a home space.
2026年4月12日
Sofology - North Shields からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - North Shields からの回答
Thank you for sharing your experience Linzi.
Susie was hugely helpful
Susie was hugely helpful and used her personal experience. She also was not afraid to correct us.
2026年4月7日
Sofology - North Shields からの回答
Thank you for awarding us 5 stars Steve.
Sofology - North Shields からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Service very good and Mark was very…
Service very good and Mark was very pleasant and helpful 👍
2026年4月6日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Libby who helped us was very friendly…
Libby who helped us was very friendly and knowledgeable and sorted everything out
2026年4月4日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.
10/10 customer service
Jo was absolutely brilliant with all the 101 questions I had and didn’t look at all fed up when I asked her about multiple sofas. She definitely took her time to explain everything I needed to know. Nice to see a store who still put customers time and listen.
2026年4月6日
Sofology - North Shields からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Furniture shopping …
Very good salesperson didn’t pressure us and when we were ready she was ver helpful
2026年4月6日
Sofology - North Shields からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sales assistant was very helpful abd…
Sales assistant was very helpful abd knowledgeable with regard to our purchase
2026年4月6日
Sofology - North Shields からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - North Shields からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Mark was excellent
Mark was excellent, explained the different variations I could have the sofa in, explained all the sizes , fabrics etc. I made I slight mistake with the order, after contacting the store Mark rectified the order in no time. Nothing was a problem.
2026年4月4日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Great engagement with store team
Great engagement with store team. Hopefully manufacture and delivery will be the same.
2026年3月31日
Sofology - North Shields からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - North Shields からの回答
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Sofology - North Shields からの回答
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Very helpful
Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.
2026年3月25日
Sofology - North Shields からの回答
Thank you for sharing your experience Michael
Excellent service,very helpful staff .
2026年3月30日
Sofology - North Shields からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good variety of sofas plus the lady who…
Good variety of sofas plus the lady who served us had a wide breadth of knowledge
2026年3月26日
Sofology - North Shields からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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