Sofology - Plymouth レビュー 

1,380
•
TrustScore 5段階評価の4.5

4.7

Unit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... もっと見る

企業が回答しました

5つ星のうち5の評価

This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... もっと見る

企業が回答しました

5つ星のうち5の評価

Great range of sofa’s , went to purchase a reclining corner sofa , ended up with 2 seperate sofa’s a massive thanks goes out to Chris who was so patient with us , he even bought me a cup of tea ! Defi... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, 英国

4.7

優良

TrustScore 5段階評価の4.5

1380件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,380)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Service

Been to Sofology 4 times in a week trying to decide! Each time met by Tilly, who answered all of our questions at ease. Tilly made us feel comfortable with no pressure at all in buying anything! Today we have ordered and can’t wait for our new purchase! Everything was explained in great detail so Thank You Tilly, a credit to Sofology! 🙂

2025年7月26日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tilly. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Tilly very helpful experience was…

Tilly very helpful experience was comfortable not present in to buying

2025年7月14日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Not constantly pestered

Not constantly pestered, but when we needed help Tilly was extremely helpful. She went out of her way to help with mixing and matching colour samples etc she was extremely pleasant and kind.

2025年7月16日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Very good service

Very good service

2025年7月13日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day

5つ星のうち5の評価

EXCELLENT SERVICE

EXCELLENT SERVICE, IN AND OUT IN UNDER A HOUR AND I BOUGHT 2 SOFAS

2025年7月15日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Thank you so much for taking the time to share your experience with us at Sofology.

5つ星のうち5の評価

Great sales guy made the whole process…

Great sales guy made the whole process fun and yet informative. Came away with the sofa we wanted at the right price.

2025年7月13日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Thank you for sharing your experience! We're glad our sales team made the process enjoyable and that you found the perfect sofa at a great price. We appreciate your feedback and look forward to welcoming you back to Sofology Plymouth!

5つ星のうち5の評価

I was really impressed with the help…

I was really impressed with the help Andy gave us in the Plymouth branch. He wasn’t in your face and gave us plenty of time to mull it over. He also gave us great advice and helped us make a decision on colour.

2025年7月6日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you for your review. Another great review for Andy, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great salesman

Great salesman, knowledgeable, very friendly.

2025年7月6日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Great customer service…

Tilly provided great customer service and patience throughout our multiple visits, as did her colleagues. She created multiple options for us within our size restrictions and gave us solid advice and knowledge

2025年6月30日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Thank you for this amazing review :-)

5つ星のうち5の評価

Picking a sofa is a big decision and…

Picking a sofa is a big decision and the sales rep at the Plymouth branch did an amazing job helping me decide, I went to the store 4 times in one day with questions and he answered them all was very helpful I can't wait for my new sofa to arrive. Thank you

2025年6月24日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Thank you for your feedback! We're delighted to hear about your positive experience at our Plymouth branch. Our team is dedicated to exceptional service, and we're glad our sales representative assisted you well.
If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to welcoming you back to Sofology Plymouth!

5つ星のうち5の評価

Sales Advisor super professional

Love the sofa, the sales guy was very helpful and super professional

2025年6月20日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Thank you for your wonderful feedback! We're delighted you love your new sofa and that our sales team provided professional service. Your satisfaction is our priority, and we're glad we met your expectations. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!

5つ星のうち5の評価

Tilly was most helpful both on our…

Tilly was most helpful both on our visit and over the phone we feel confident of a good result

2025年6月16日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Tilly for you, have a great day.

5つ星のうち5の評価

New purchase

Knowledgeable staff always available to help and very approachable

2025年6月14日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We recently visited Sofology Plymouth…

We recently visited Sofology Plymouth and were extremely impressed by the level of professionalism and customer service we received throughout the entire experience.

From the outset, the team were courteous and welcoming, creating a relaxed and informative atmosphere. In particular, Andy, the store manager, was exceptional. His product knowledge, attention to detail, and patient approach made the process of selecting our new sofa both smooth and enjoyable.

Andy took the time to understand our needs and preferences, offering expert advice without ever making us feel rushed or pressured. His support and guidance were invaluable in helping us make the right choice for our home.

We are thoroughly pleased with both the service and our final purchase. We would not hesitate to recommend Sofology Plymouth to anyone looking for high-quality furniture and a first-class customer experience

2025年6月14日
Sofology - Plymouth ロゴ

Sofology - Plymouth からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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