Sofology - Poole レビュー 2,471

TrustScore 5段階評価の5

4.9

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... もっと見る

企業が回答しました

5つ星のうち5の評価

Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... もっと見る

企業が回答しました

5つ星のうち5の評価

This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.

5つ星のうち5の評価

A pleasant purchasing experience. A good showroom atmosphere with very helpful and welcoming staff. We made two trips to the store over three days and the warmth and helpfulness remained the same... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, 英国

4.9

優良

TrustScore 5段階評価の5

2471件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very polite and professional

Very polite and professional, great service not pushy in buying, very helpful with the questions asked definitely shop there again

2026年2月26日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

I recently bought a sofa from…sofology poole

I recently bought a sofa from youreselves and i found the expirience very helpful,irene was very helpful in finding me a sofa

2026年2月20日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great customer service. Quality products.

The sales team were very knowledgable, helpful and not at all pushy. We dealt with Bernard who was respectful and really understood our needs and went out of his way to help us make the right choice. Would highly recommend.

2026年2月21日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Returning customer due to the quality…

Returning customer due to the quality of sofas. The build, the fabrics, durability only changing sofa as want a different colour scheme, otherwise nothing wrong with the sofa 6 years on. Claudia at the Poole showroom was amazing, very helpful. Can't wait for the new sofa to be delivered now!

2026年2月20日
Sofology - Poole ロゴ

Sofology - Poole からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Time and patience spent by assistant…

Time and patience spent by assistant while we were making up our minds.

2026年2月16日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Helpful staff.

We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.

2026年2月17日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Thanks Tina

5つ星のうち5の評価

Klaudia was superb

Klaudia was superb. We had an idea of what we wanted when we came in, but she helped us to choose the perfect combination for us. She had infinite patience to answer our questions, show us different models, colours and fabrics and help us imagine what they would look like in our space. She did all of this with kindness and great expertise. We’re very happy with what we’ve ordered.

2026年2月16日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Klaudia. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

The person that served us found a great…

The person that served us found a great solution for us. His name was Stephan. We have been looking for a sofa for a very long time but with his help, we figured it out finally! Thank you!

2026年2月16日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, thank you for your review. Another great review for Stephan, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great in store service.

We were met with staff in the store at Poole who were polite and knowledgeable. As we were not sure what we wanted to do they set up an online order with the sofa details and sent it to us. This saved us time looking online for the details.

2026年2月8日
Sofology - Poole ロゴ

Sofology - Poole からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

New sofa

Welcomed to the store. Manager listened to what we were looking for. Gave good advice, and spent time with us looking at various options and then coming up with the sofa which we considered was best for us. We felt very comfortable with the choice we made.

2026年2月9日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Thank you for choosing Sofology!

5つ星のうち5の評価

5/5 experience

Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!

2026年2月8日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

We were greeted by Klaudia politely and…

We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.

2026年2月10日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Thank you for awarding us 5 stars!

5つ星のうち5の評価

Great experience

Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)

2026年2月8日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Thank you for awarding us 5 stars!

5つ星のうち5の評価

Good service

Good service. Delivery on time and friendly. Pleased with sofas

2025年11月20日
Sofology - Poole ロゴ

Sofology - Poole からの回答

Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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