Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... もっと見る
企業が回答しました
所在地
所在地を変更Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... もっと見る
企業が回答しました
This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.
A pleasant purchasing experience. A good showroom atmosphere with very helpful and welcoming staff. We made two trips to the store over three days and the warmth and helpfulness remained the same... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, 英国
4.9
優良
2471件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff were very friendly and helpful
2026年1月21日
Sofology - Poole からの回答
Thank you for taking the time to leave a 5-star review!😊
Friendly, helpful staff.
Friendly, helpful staff. No hard pressure sales just useful information. Very impressed.
2026年1月24日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
Great service - everything really well explained - Linda in Poole was great - thanks
2026年1月24日
Sofology - Poole からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Klaudia was extremly helpful
Klaudia was extremly helpful, knowledgable and personable without being pushy
2026年1月24日
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Klaudia. Have a great day 😊
A Pleasant Purchasing Experience
A pleasant purchasing experience.
A good showroom atmosphere with very helpful and welcoming staff.
We made two trips to the store over three days and the warmth and helpfulness remained the same.
Linda and then Klaudia provided the information we needed and seemed to be quite open and straightforward about everything, which instilled us with confidence in our decision -making.
We just have to wait upon the delivery.
2026年1月23日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from the store manager
Great service from the store manager. Really talked me through all options available.
2026年1月18日
Sofology - Poole からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Katie,our assistant was great,helpful…
Katie,our assistant was great,helpful but not pushy..
2026年1月18日
Sofology - Poole からの回答
Thank you for sharing Mrs Wright
Great choice of sofas and excellent…
Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star
2026年1月19日
Sofology - Poole からの回答
Thank you for taking the time to share your experience Brian :-)
Outstanding
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!
2025年11月8日
Sofology - Poole からの回答
Thank you for choosing Sofology.
We weren't pressured or followed around…
We weren't pressured or followed around the showroom but help was on hand when we needed it
2026年1月20日
Sofology - Poole からの回答
No pressure, thats what we are all about!
Very good customer service.
2026年1月19日
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Katie …assistant .
Katie was knowledgeable about the product .
Gave us time to talk and decide .
2026年1月16日
Sofology - Poole からの回答
Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.
The young lady was very good explaining…
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience
2026年1月18日
Sofology - Poole からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
A touch of class....
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.
2026年1月18日
Sofology - Poole からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful member of staff
2026年1月14日
Sofology - Poole からの回答
Thank you for taking the time to leave a review 😊
Excellent service.
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.
2026年1月12日
Sofology - Poole からの回答
Thank you Patsy
Good products and knowledgable staff
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.
2026年1月10日
Sofology - Poole からの回答
Thank you for sharing your experience Stephen!
Sofology - Poole からの回答
Thank you for sharing your experience John!
Sofology - Poole からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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