Sofology - Rugby レビュー 

1,527
•
TrustScore 5段階評価の5

4.9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )

企業が回答しました

5つ星のうち5の評価

Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.

企業が回答しました

5つ星のうち3の評価

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... もっと見る

企業が回答しました

5つ星のうち5の評価

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, 英国

4.9

優良

TrustScore 5段階評価の5

1527件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,527)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lisa was excellent

Lisa was excellent. True expert and utterly professional!

2026年2月14日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great experience Jodie at the Coventry…

Great experience Jodie at the Coventry store was really helpful when choosing my sofa’s thanks again Andy

2026年2月11日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you for your review. Another great review for Jodie, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Concise,accurate information

Concise,accurate information.
A friendly and knowledgeable sales person.

Excellent service.

2026年2月11日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

BART was very helpful

BART was very helpful

2026年2月8日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Painless purchase

Lloyd was super helpful, not pushy at all and had the perfect level of humour that made us feel relaxed. On our 2nd visit we made the purchase which was simple and straightforward. Lots of information offered and great advice for plumping the cushions !

2026年2月7日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we are delighted to know that you were satisfied with our service. If there is anything else we can assist you with in the future or if you have any questions or suggestions, please don't hesitate to reach out. We're always here to help and look forward to welcoming you again.

5つ星のうち5の評価

Friendly and Professional staff

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

2026年1月31日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Great Staff at the Rugby Store

The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

2026年1月31日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Great service

Great service, fully informed and helpful staff.

Thank you to Bart

2026年2月1日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

First class customer service from Jodie

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

2026年2月1日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Great Experience at Rugby

We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

2026年2月1日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great experience

Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

2026年1月31日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you for awarding us 5 stars!

5つ星のうち5の評価

Brilliant experience!

Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

2026年1月31日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you so much for your recommendation!

5つ星のうち5の評価

An amazing sales assistant who helped my 90 year old mum in finding the perfect chair for her. Nothing was to much bother and everything was explained clearly.

Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

2026年1月25日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

We are so happy to hear that your mum found her perfect sofa. Thank her from us for choosing Sofology!

5つ星のうち5の評価

Lisa and Bart have been wonderful!!

Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

2026年1月25日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Really helpful and easy to choose and order

Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

2026年1月25日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち5の評価

Relaxed no pressure environment- it…

Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

2026年1月24日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち4の評価

Positive experience

Helpful staff without being intrusive, well laid out store. Good selection of Sofas.

Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

2026年1月24日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you for your kind feedback about our store, range, and team - we really appreciate it. Regarding the delivery charge, this is set separately to ensure we can provide a dedicated, professional delivery service, including careful handling, transport, and delivery into your room of choice. Keeping it separate also helps us maintain transparent pricing on our products, rather than building delivery costs into every item. We do appreciate your comments and will certainly take them on board. Thank you again for taking the time to leave a review.

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