Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... もっと見る
企業が回答しました
所在地
所在地を変更Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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レビュアーのコメントを見てみましょう
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... もっと見る
企業が回答しました
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... もっと見る
企業が回答しました
My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, 英国
4.8
優良
1648件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Gary the best sales man
We visited August long weekend and help/support which Gary gave was exceptional. The interest he was showing in our requirement made me feel to speak without hesitation.
2025年8月25日
Sofology - Slough からの回答
Thank you for your wonderful review!
Informative customer service
We were very impressed with the service at the Slough Sofology. The assistant we saw (male - name forgotten) was very knowledgeable and helpful. He was able to answer all our questions and we were happy to place an order.
2025年8月23日
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our assistant Simone was absolutely…
Our assistant Simone was absolutely brilliant. She was able to answer all our questions and knew everything about the sofa that we purchased today. She gave us her full attention which was wonderful and greatly appreciated. An excellent service! And the sofa is absolutely gorgeous xx
2025年8月27日
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
I recently bought furniture from…
I recently bought furniture from Sofology and was helped by Garry. He was extremely helpful, professional, and diligent throughout the process. He took the time to answer all my questions, guided me through the options, and made the whole experience smooth and stress-free. Really appreciated his support—highly recommend asking for Garry if you’re visiting Sofology!
2025年8月23日
Sofology - Slough からの回答
Thank you for sharing your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Slough and that Garry assisted you effectively. We’ll pass on your kind words to him.
Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology!
Sofology - Slough からの回答
Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience at Sofology Slough. Our team takes pride in excellent customer service, and it’s great to know our sales lady assisted you politely and helpfully.
Your 5-star rating means a lot to us, and we’re glad to have met your expectations. If you need anything else, please reach out. We look forward to welcoming you back!
It was really good experience
It was really good experience buying things from Sofology.
Staff was super good . Specially Garry , he helped alot in selecting the items.
Overall I rate them high
2025年8月19日
Sofology - Slough からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Staff very helpful and knowledgable.
2025年8月14日
Sofology - Slough からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good quality and service
2025年3月20日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent
Excellent, spacious showroom, in which we were given ample time to wander without heavy sales pressure. The sofas are beautiful.
2025年8月14日
Sofology - Slough からの回答
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Herlin was amazing and so helpful
Herlin was amazing and so helpful. Amazing costumer service and she helped us with our choices
2025年8月16日
Sofology - Slough からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very pleasant no hassle experience
Very pleasant no hassle experience. Thanks to Gerry Very professional.
2025年8月12日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review. We hope you found the perfect sofa
First Time Buyer With Sofology
I can highly recommend Slough Sofology after I purchased a lovely sofa, the staff were relaxed and made me and family feel relaxed unlike furniture village. My experience was enjoyable with no pressure. Thank you
2025年8月9日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Don’t ever buy a sofa from Sofolgy
Don’t ever buy a sofa from there. apparently you are not allowed to use an arm rest to place your arm and put your head in the palm of your hand. It’s too much weight for an arm rest to take: you are also not allowed to use the arm rest to support yourself whilst breastfeeding a baby. Again I was told thats to heavy for an arm rest to handle. Make sure you place your arm directly evenly in the middle of the arm rest. Honestly have you ever heard of anything so pathetic in your lives? Well that’s what you get if you order a sofa from Sofolgy. A broken sofa before you’ve even finished paying for it. The last sofa I had was from furniture village, lasted 18 years and still had life in it when I got rid.
2025年8月6日
自発的なレビュー
Sofology - Slough からの回答
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
They did not push you into buying or…
They did not push you into buying or following you around when viewing.
2025年7月6日
Sofology - Slough からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Excellent service and great help and…
Excellent service and great help and support in choosing sofa thanks Sunil for all your advice, we had a very good experience in sofology,
2025年7月31日
Sofology - Slough からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
excellent service by sales person…
excellent service by sales person Harleen. Explainable teens and conditions clearly, explained and discussed with regards to options. Thank you
2025年8月2日
Sofology - Slough からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales person
Great sales person
Very informative
No hard sell
Given time to ask questions
Good service
2025年8月1日
Sofology - Slough からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer experience!
Mohan was excellent at helping me choose a sofa style, colour, fabric and putting the order through. I would recommend!
2025年7月28日
Sofology - Slough からの回答
Thank you for your wonderful review!
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