Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... もっと見る
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所在地
所在地を変更New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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レビュアーのコメントを見てみましょう
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... もっと見る
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The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... もっと見る
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I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, 英国
4.9
優良
1985件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very informative
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.
2025年10月20日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
2025年10月19日
Sofology - Speke Liverpool からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Speke Liverpool からの回答
Thank you for sharing :-)
Sofology - Speke Liverpool からの回答
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
2025年10月13日
Sofology - Speke Liverpool からの回答
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
2025年10月12日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
2025年10月12日
Sofology - Speke Liverpool からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
2025年10月10日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Speke Liverpool からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
2025年10月6日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
2025年10月5日
Sofology - Speke Liverpool からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Speke Liverpool からの回答
Thank you for sharing your experience!
Sofology - Speke Liverpool からの回答
Thank you for choosing Sofology :-)
Anita was so helpful
Anita was so helpful - we’ve been in several times over the past few months and she’s known just when to step in and when to leave us to leave us- thank you!
2025年10月7日
Sofology - Speke Liverpool からの回答
Thank you for taking the time to share your experience :-)
Friendly helpful and sorted us with a…
Friendly helpful and sorted us with a fabulous suite (Shaun) quality 👌🏼
2025年10月6日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great
We went into the Liverpool speke store and were greeted by Ste, he was very friendly and polite, not pushy. Showed us the different types of sofas we stated we were looking for and gave us the prices. Very helpful!
2025年10月1日
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Help in the shop from Anita .
Help in the shop from Anita .
very helpful , and know products .
2025年10月4日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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