Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... もっと見る
企業が回答しました
所在地
所在地を変更New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were great , especially Rebecca- I was in numerous times before purchase and she was absolutely great - a real asset . James was also great on purchase day . The staff are very good - not pu... もっと見る
企業が回答しました
We cant thank sofology enough for helping us choose the perfect sofa for our family. Staff where incredibly knowledgeable and friendly which made the process much easier
企業が回答しました
Wonderful experience with Sofology, Speke! The whole staff team were wonderful, and James was amazing helping us through the sofa process. As a first time sofa buyer, James explained how the process w... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, 英国
4.9
優良
2009件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really great experience
Really great experience. Stephen couldn't be more helpful, quick service and great knowledge!
2025年10月25日
Sofology - Speke Liverpool からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service, choice and quality.
Your assistant, Rebecca, went out of her way to be helpful. She took her time and showed us the full range of items that she thought would fit our needs and the range of covers available. I have never shopped with Sofology before, but I would certainly do so again.
2025年10月25日
Sofology - Speke Liverpool からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
New sofa
Excellent service from start to finish
Explained everything for us would highly recommend
2025年10月20日
Sofology - Speke Liverpool からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff member Amy was very helpful…
Staff member Amy was very helpful nothing was too much trouble for her . Explained everything in great detail very professional.
2025年10月22日
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very informative
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.
2025年10月20日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
2025年10月19日
Sofology - Speke Liverpool からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Speke Liverpool からの回答
Thank you for sharing :-)
Sofology - Speke Liverpool からの回答
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
2025年10月13日
Sofology - Speke Liverpool からの回答
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
2025年10月12日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
2025年10月12日
Sofology - Speke Liverpool からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
2025年10月10日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Speke Liverpool からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
2025年10月6日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
2025年10月5日
Sofology - Speke Liverpool からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Speke Liverpool からの回答
Thank you for sharing your experience!
Sofology - Speke Liverpool からの回答
Thank you for choosing Sofology :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。