Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... もっと見る
企業が回答しました
Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... もっと見る
企業が回答しました
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... もっと見る
企業が回答しました
Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... もっと見る
企業が回答しました
The customer service was outstanding, Gary allowed us time to look before approaching and was friendly and relaxed. No pushing or grand speech, just a helpful manner and very polite. Answered our ques... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Suite of good perceived quality for the price. Salesman was informative without being pushy. Bought from them before so they must tick all of the relevant boxes for us.

Sofology - Stockton-on-Tees からの回答

Sofology - Stockton-on-Tees からの回答
Very friendly, helpful, well informed staff - and no ‘hard sell’!
Welcomed the follow up call after purchasing online just to check everything ordered was correct before finalising.

Sofology - Stockton-on-Tees からの回答
Lovely friendly staff that don't harrass you the second you walk through the door! Lovely store experience and bought our sofa with ease and simplicity (our second sofa from Sofology)

Sofology - Stockton-on-Tees からの回答

Sofology - Stockton-on-Tees からの回答
Tony from Stockton Sofology was absolutely amazing he was very helpful and knows the products extremely well. Would definitely order a sofa from him again .
First class service
From Niki & Steve Nellis

Sofology - Stockton-on-Tees からの回答
Told 3 - 4 weeks for delivery for in stock sofas and still waiting nearly 8 weeks with no update...... having to do the chasing around......

Sofology - Stockton-on-Tees からの回答
Went in 2 look around found a chair I liked Jamie was absolutely brilliant explain everything I needed to know sat on it for awhile very comfy gorgeous feel and colour thankyou for all your help lovely lad Jamie

Sofology - Stockton-on-Tees からの回答

Sofology - Stockton-on-Tees からの回答
We were given time to look around the store without feeling pressure to buy. Sales team provided sufficient information to allow us to make decisions in our own time. Sales team were helpful without being too pushy.

Sofology - Stockton-on-Tees からの回答
We had a great experience at the Sofology store in Teesside Park thanks to Ray. He was kind, helpful, and very clear when guiding us through choosing and ordering our sofas. He made the whole process easy and stress-free—excellent service, thanks Ray!

Sofology - Stockton-on-Tees からの回答
The assistant was very helpful and left us to discuss our purchase in peace

Sofology - Stockton-on-Tees からの回答
We were welcomed into the store, then left alone to browse in our own time. As soon as we needed help a staff member was there promptly to provide us with a quote and take our order.
The store was clean, tidy and well set out.

Sofology - Stockton-on-Tees からの回答
Ray made the whole experience stress free and easy- and not pushy like other stores can be!!

Sofology - Stockton-on-Tees からの回答
Very helpful and friendly. Did not feel pressurised at all. Would recommend.

Sofology - Stockton-on-Tees からの回答
Chloe was very helpful without being pushy. She helped us pick the sofa that suited us rather than the one that was most expensive with all the gizmos.

Sofology - Stockton-on-Tees からの回答
Very happy with Gary and Ray they were both good and helpful with all the information we needed about our purchase 5stars 👍

Sofology - Stockton-on-Tees からの回答
I had a lovely shopping experience, I found the perfect recliner sofa, the sales team were very friendly.

Sofology - Stockton-on-Tees からの回答
Was approached just after we arrived in the store, friendly welcome by all staff, but not pressured sales, given plenty of time to browse while Staff were available to question if we needed, we actually left the store to check what was available at 2 other stores next door but returned as happy with our first choice. The gentleman then came to speak to us asked if we needed anymore help. We discussed our choice, he made sure we were aware of the delivery charge on top ! Which I had already noticed, we completed the transaction and he made sure we knew it might arrive a week later than the expected 2 depending which depot would deliver, also as we live on a farm he was aware that w live outside the village by I presume checking a map on his pad ? Totally happy with the service from him plus the other 2 sale staff working today

Sofology - Stockton-on-Tees からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。