Amz made us feel at ease. There was no pressure to buy or aggressive sales tactics, which most people hate. He just provided information, was very helpful and made us feel comfortable. We only popped... もっと見る
企業が回答しました
所在地
所在地を変更Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Stephen was very good at his job as a salesman for sofology, polite, helpful, answered any question we asked, made a lovely cup of tea. We are now waiting for our furniture to arrive.
企業が回答しました
Rob, our Customer Service Assistant was great, helpful and very informative. Sofology is a great store, clean, tidy and very well presented. All the sofa's are lovely, colours choices are amazing... もっと見る
企業が回答しました
What made our experience great was the professionalism of the salesman Steve. He took his time to talk us through and showed us the various options and choices we have. It gave us the chance to make... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, 英国
4.9
優良
6103件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love it!
Rob, our Customer Service Assistant was great, helpful and very informative.
Sofology is a great store, clean, tidy and very well presented. All the sofa's are lovely, colours choices are amazing making the decision hard!
We can't wait for our sofa to arrive!
2026年8月29日
Sofology - Thurrock からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great service
Great service, great store and so much help from Saad. Looking forward to our new sofa arriving. Best quality and longest lasting sofas are always from sofology!
2026年8月30日
Sofology - Thurrock からの回答
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Always a first class experience
2026年8月28日
Sofology - Thurrock からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Thurrock からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service and quality
Service at the Lakeside shop was superb! The quality of their sofas are amazing, this is the 3rd sofa we buy with Sofology and wouldn’t look at any other retailer.
2026年8月24日
Sofology - Thurrock からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great welcome not rushed and expert help
2026年8月23日
Sofology - Thurrock からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Lakeside staff amazing
The staff in the lakeside branch are amazing, so helpful and knowledgeable. We have been in many times looking for the right sofa and Saad has always been so helpful, remembers what we are looking for and I cannot fault his service
2026年8月23日
Sofology - Thurrock からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Everything was made very easy on our…
Everything was made very easy on our visit to buy two new sofas. Might give 5 stars once they are delivered.
2026年8月22日
Sofology - Thurrock からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
The staff were very friendly and…
The staff were very friendly and helpful they explained the way to use and look after it.tea was offered.
2026年8月21日
Sofology - Thurrock からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff were friendly and helpful but not…
Staff were friendly and helpful but not overbearing.
Crystal who dealt with me had great knowledge which helped me decide what furniture would be best for me.
2026年8月21日
Sofology - Thurrock からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Rob was a really helpful & …
Rob was a really helpful & knowledgeable member of staff who explained everything well
2026年8月23日
Sofology - Thurrock からの回答
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
A Great Experience
We made several visits before we finally decided on our new sofas. The staff were very friendly and welcoming. Every time we ended up with Saad who was excellent. He was friendly, knowledgeable and never pushy with sales pitch. He patiently went though all of the options and we are happy with the sofas we wanted. The sofas all seem to be good quality and the range is vast. A great experience overall.
2026年8月22日
Sofology - Thurrock からの回答
Thank you for this amazing review Alan!
Customer service was very good
2026年8月20日
Sofology - Thurrock からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful and patient salesman
Very helpful and patient salesman. Steve showed me various reclining chairs and offered a wealth of knowledge about each one to help me decide which ones to buy.
2026年8月15日
Sofology - Thurrock からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Thurrock からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good lineup of choice and the staff…
Good lineup of choice and the staff allowed us to walk around freely and help when we needed it
2026年8月11日
Sofology - Thurrock からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Professional salesman
What made our experience great was the professionalism of the salesman Steve. He took his time to talk us through and showed us the various options and choices we have. It gave us the chance to make an informed choice.
The showroom was airy, clean and the furnitures well arranged.
I have visited many furniture showrooms but I was really impressed and happy I chose to purchase my new furniture from Sofology.
2026年8月13日
Sofology - Thurrock からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sofology - Thurrock からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Thurrock からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Helpful and knowledgeable staff
Helpful and knowledgeable staff, not pushy like other sofa shops. A nice shopping experience with great quality products and varied credit options.
2026年8月7日
Sofology - Thurrock からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。