Sofology - Thurrock レビュー 

6,103
•
TrustScore 5段階評価の5

4.9

Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amz made us feel at ease. There was no pressure to buy or aggressive sales tactics, which most people hate. He just provided information, was very helpful and made us feel comfortable. We only popped... もっと見る

企業が回答しました

5つ星のうち5の評価

Stephen was very good at his job as a salesman for sofology, polite, helpful, answered any question we asked, made a lovely cup of tea. We are now waiting for our furniture to arrive.

企業が回答しました

5つ星のうち5の評価

I ordered on the phone after visiting in store. Ameet was a great help and walked me through the whole process, stayed on the phone the whole time and was extremely friendly and helpful! Excellent cus... もっと見る

5つ星のうち5の評価

Rob, our Customer Service Assistant was great, helpful and very informative. Sofology is a great store, clean, tidy and very well presented. All the sofa's are lovely, colours choices are amazing... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, 英国

4.9

優良

TrustScore 5段階評価の5

6103件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(6,103)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff, not pushy like other sofa shops. A nice shopping experience with great quality products and varied credit options.

2026年8月7日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

The colleague who assisted us was very…

The colleague who assisted us was very knowledgeable and helpful. He went the extra mile to help us find exactly the sofas we had selected, and we really appreciated his excellent customer service.

2026年8月9日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Saad whom is one of the salesman at the…

Saad whom is one of the salesman at the Thurrock branch was very helpful when it came to us ordering our sofa, helped us throughout the whole way.

2026年8月6日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great service

2026年8月5日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Great service

The service/ experience we received from Del was 10/10 from start to finish

2026年8月8日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

I had a fantastic experience at…

I had a fantastic experience at Sofology Thurrock and I couldn’t be happier with the service I received from Teresa. She was absolutely wonderful from start to finish. Teresa was friendly, helpful, professional, and genuinely interested in making sure we found exactly what i was looking for.

Teresa made the whole experience easy and enjoyable, answering all my questions and giving me excellent advice without any pressure. Her customer service was outstanding and really made a difference.

Thank you Teresa, for such a wonderful experience. You are a credit to Sofology! I would definitely recommend Sofology Thurrock to anyone looking for great furniture and exceptional customer service. Date of experience 31st/07/2026

2026年7月31日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Teresa and that you would recommend us! Have a great day 😊

5つ星のうち1の評価

still waiting for sofa ,How can i…

still waiting for sofa ,still waiting for sofa its not late due in September ,I am sure it will be great , But how can i recommend without receiving sofa ? The sales guy was Great

2026年7月30日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Pleasant & Positive Experience

We had a very pleasant and positive experience in Sofology, thanks to Saad, the sales assistant who introduced himself and provided us with the help we required. Saad was great, not pushy at all and was able to answer all our questions. So much so that when we returned the following week to place an order, we specifically looked to speak to him again. Thank you Saad.

2026年8月1日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Quick and Easy Sofa order

From all the choices available to us and several stores, making a decision was not easy!

Rob from Sofology asked some questions, offered all the key information on our choices and we had a clear winner we were happy with.

We look forward to receiving our Sofas!

2026年8月2日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Really pleasant staff

Really pleasant staff. Were very knowledgeable. Explained everything clearly. Very happy with the sofas we chose.

2026年7月22日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Quality of service and personal attention from John

John was a great help; advice was expert and pertinent to our needs. He also assisted us with our IT access. In short ‘nothing was missed out’. We can’t wait to use our new lounge suite.

2026年7月25日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

5つ星のうち5の評価

I visited 2 different stores and…

I visited 2 different stores and received exceptional service on both occasions. Staff are very friendly and knowledgeable. Overall lovely feel in the stores and I am very much looking forward to my new sofa

2026年7月18日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Saad went above and beyond.

Saad was great. He was so knowledgable about the sofa and helped us style our bespoke measurements. He went over the order various times. Pleasure to deal with. Highly recommend.

2026年7月17日
Sofology - Thurrock ロゴ

Sofology - Thurrock からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

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