Fabulous service provided by the team at Sort Refer and their suppliers, many thanks to everyone involved
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レビュアーのコメントを見てみましょう
SortRefer have always been a pleasure to deal with. Any query is never too much trouble. Lauren Angus is especially helpful and always answers any queries, with very speedy responses, which is what yo... もっと見る
企業が回答しました
Since referring Solicitor and Survey instructions through SortRefer the service provided has been spot on. If there are ever issues our Business Development Manager Jordan Tunnicliffe is always on han... もっと見る
企業が回答しました
Our regional support manager Lauren Angus is always super helpful and pro-active when called up and she is always quick to help where she can and provide a solution. She instils trust in referring Sor... もっと見る
企業が回答しました
企業情報
当該企業による記述
A free to use, online portal for Mortgage Intermediaries, for Conveyancing, Surveys, Wills and much, much more.
連絡先
Burdsall House, Derby Conference Centre, London Road, , DE24 8UX, Derby, 英国
- 0333 456 4567
- enquiries@sortrefer.co.uk
- sortrefer.co.uk
4.6
優良
361件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always on hand
I use sort refer on a regular basis to quote and instruct legal services, surveys and specialist reports.
I never have a problem getting through to someone when I need extra help and I find their system easy to use and navigate.
2026年2月23日
自発的なレビュー
SortRefer からの回答
Thank you so much for your kind feedback!
We’re delighted to hear that SortRefer is making it easy for you to quote and instruct legal services and specialist reports. It’s fantastic that our team is always accessible when you need extra help, and that the system is user-friendly and easy to navigate.
We really appreciate your continued support and look forward to helping you and your clients for many more transactions to come!
Fantastic system & simple to use
Sort Refer is a fantastic system and means we can have all our instructions under one roof. The support we get from the in house and field BDM is second to none. They are friendly and dependable and always resolve anything we need them to. They visit regularly, and the rewards scheme they offer is amazing.
2026年2月16日
自発的なレビュー
SortRefer からの回答
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear how much you’re enjoying using SortRefer and that having everything under one roof is making such a positive difference to your workflow. It’s exactly what we aim to achieve – a streamlined, reliable system that truly supports our clients.
It’ great to know our in-house team and field BDMs are delivering the level of service, your comments mean a great deal to us. We’ll be sure to share your kind words with the team.
We’re thrilled you’re making the most of the rewards scheme too!
We really appreciate your support and look forward to continuing to work with you.
Lauren Angus is incredibly helpful and…
Lauren Angus is incredibly helpful and very responsive, makes you feel like nothing is too much of an ask. Asset to SortRefer.
2026年2月10日
自発的なレビュー
SortRefer からの回答
Thank you so much for your kind words!
We’re thrilled to hear that Lauren has been incredibly helpful and responsive in supporting you. She truly cares about delivering the best possible service, so it’s wonderful to know she’s made you feel that nothing is ever too much trouble.
We’re very proud to have Lauren as part of the SortRefer team, and we’ll be sure to pass on your lovely feedback to her.
Thank you again for taking the time to share your experience, we do appreciate it!
Above and Beyond
I made an enquiry with Sort Refer as our client was struggling to find a conveyancer that was able to assist with a self-build project that was part way through the build. Lauren Angus took the call and went over and above to not only recommend a suitable conveyancer but also ran the enquiry through at a senior level to be certain they were able to help. Excellent service Lauren. Thank-you.
2026年1月29日
自発的なレビュー
SortRefer からの回答
Thank you so much for sharing your experience!
We’re delighted to hear that Lauren was able to support you and your client. Taking the time to recommend a suitable conveyancer and escalating the enquiry to a senior level to ensure everything was in place is exactly the level of care and diligence we strive to provide.
At SortRefer, we understand how important it is to find the right solution especially for specialist cases and it’s fantastic to know Lauren delivered the excellent service we pride ourselves on.
We’ll be sure to pass on your thanks to her. We really appreciate you taking the time to leave such thoughtful feedback!
Really easy platform to use
Really easy platform to use! I’ve been using SortRefer for the past 12 months with no issues. The system is quick, great for updates, and it really helps that Malcolm, the BDM, is always on hand. Very knowledgeable and supportive with any questions I have
2026年2月9日
自発的なレビュー
SortRefer からの回答
Thank you for your fantastic feedback!
We’re pleased to hear that you’ve found SortRefer easy to use and reliable over the past 12 months. It’s great to know the speed of the system and the regular updates are helping to make things easier.
We’re also delighted that Malcolm has been on hand to support you. Our BDMs pride themselves on being knowledgeable, approachable and proactive, so your comments will mean a lot to him.
Thank you again for taking the time to leave a review – we really appreciate your continued support!
Quick and clear access to a solicitor…
Quick and clear access to a solicitor to complete the sale and purchase for my client within a 5-week timescale.
2026年2月6日
自発的なレビュー
SortRefer からの回答
Thank you for your great feedback!
We’re delighted to hear that you were able to secure quick and clear access to a solicitor for your client’s sale and purchase, especially within a 5-week timescale. We understand how important speed and clarity are in keeping transactions on track, so it’s fantastic to know the process worked smoothly for you.
Thank you for choosing SortRefer, we really appreciate your support and look forward to assisting you again soon.
Excellent service by Lauren Angus
Excellent service by Lauren Angus. Fully kept informed and ended in a positive result for client
2026年2月5日
自発的なレビュー
SortRefer からの回答
Thank you for your lovely feedback!
We’re so pleased to hear that Lauren provided excellent service and kept you fully informed throughout the process. Communication is key to achieving positive outcomes, so it’s fantastic to know this resulted in a great outcome for your client.
We’ll be sure to pass your kind comments on to Lauren. Thank you again for taking the time to share your experience with SortRefer we really appreciate it!
Whenever I recommend Gorvins they…
Whenever I recommend Gorvins they provide a first class service. Easy to contact whenever an update is required. They kept me informed at each stage of the process.
2026年2月2日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave a review for one of our supplier partners. We look forward to working with you again in the future.
Malcolm @ Sort refer!
Malcolm helped me with a fixed fee quote for a client with a HTB remortgage case, with one call over clarity of additional charges - client was fully informed & case instructed 5pm last night, and 9:01am accepted with the supplier - Great service for all involved :)
2026年1月28日
自発的なレビュー
SortRefer からの回答
Thank you so much for the kind feedback. Great to hear the case was instructed so smoothly and accepted so quickly! We'll be sure to pass on your feedback to Malcom and the team, they will be pleased to know their work makes such a positive difference in such cases. We look forward to working with you again 😊
the solicitors so help full
the solicitors so help full. They are the professional.
2026年1月16日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to share your experience with the SortRefer panel of solicitors. It’s great to know that the partner firms we work with align with our own high expectations of customer care. Thank you once again for taking the time to review SortRefer.
Good all round job
Agreat job all round on thesale & purchase from Sophie Hill at O'NeillPatient.
2025年12月19日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave a review! It's great to know our panel of conveyancing firms work well with your clients. We're pleased to have you as a valued customer and we look forward to working with you going forward. Thanks again for leaving a review.
They are very quick
They are very quick, efficient and easy to deal with.
Excellent
2025年12月12日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave us a review. We're pleased our service was efficient and you found the SortRefer so easy to deal with.
excellent as always
excellent as always - very efficient got straight in touch with client - spoke to him about any aspects he wanted attention paid to - got the surbey booked in quicker than client could get elsewhere - great service
2025年12月9日
自発的なレビュー
SortRefer からの回答
Thank you for your excellent feedback. We’re really pleased to hear that you were happy with the efficient service and prompt communication with your client.
Thank you, as always, for your continued support and for taking the time to share your experience.
Rachel Wood was the Conveyancer who…
Rachel Wood was the Conveyancer who took control of this case from beginning to the end and she did a great job to complete it with a tight schedule.
2025年12月1日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave a review! It's great to know our panel of conveyancing firms work well with your clients. We're pleased to have you as a valued customer and we look forward to working with you going forward. Thanks again for leaving a review.
Tara-Mae is fabulous and we love when…
Tara-Mae is fabulous and we love when our cases are allocated to her - great service start to finish for us as brokers and our clients.
2025年12月1日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave a review! It's great to know our panel of conveyancing firms work well with your clients. We're pleased to have you as a valued customer and we look forward to working with you going forward. Thanks again for leaving a review.
Brilliant service
Meridian have worked with Sort Refer for some time now. The system is easy to use, and we receive amazing support from the team both in-house and on the road. They work with us to achieve the best possible service we can for our clients. Would highly recommend
2025年11月27日
自発的なレビュー
SortRefer からの回答
Thank you for your feedback! We’re delighted to hear that you found the SortRefer platform easy to use. Our goal is to provide a seamless and intuitive experience for all users, making it simple to manage referrals, track progress, and stay informed at every step.
We appreciate your kind words and are glad the platform helped you streamline the process. SortRefer is designed to save time and reduce hassle, and it’s great to know it made a positive difference for you.
I consistently receive excellent service
I consistently receive excellent service from Paul Gregory and his team. As my Business Development Manager, Paul is always available to provide help and guidance. He is very knowledgeable, exceptionally helpful, and quick to respond. I truly value his assistance. Thank you :)
2025年11月28日
自発的なレビュー
SortRefer からの回答
Thank you for your fantastic review! We’re thrilled to hear that Paul Gregory and his team consistently provide excellent business support and expert guidance. Being helpful is at the heart of the service we aim to deliver, and it’s wonderful to know that Paul’s assistance has made such a positive impact.
We truly value your feedback and your continued trust in our team.
I met Amelia Holmes at a conference and…
I met Amelia Holmes at a conference and advised her of something that i needed assistance with. Note this is less than 24 hours ago.
She has already resolved it. I am massively impressed what an assett.
2025年11月28日
自発的なレビュー
SortRefer からの回答
Thank you for your fantastic review! We’re thrilled to hear that Amelia Holmes was able to assist you so quickly and effectively.
Amelia will be delighted to hear your kind words. We truly appreciate you recognising her as such a valuable asset.
Very slow and painstaking to get a…
Very slow and painstaking to get a response at times, 6 months of pain.
2025年11月26日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to share your feedback. As an intermediary, our role is to support the process and liaise between parties, but we do not handle the conveyancing work or control the timescales involved in the legal process.
That said, we understand how stressful delays can be, If you would like us to look into anything further or provide more clarity on the issues we’d be happy to help. please email us on feedback@sortrefer.co.uk Your feedback is valuable and helps us improve the service.
Belinda was amazing from start to…
Belinda was amazing from start to finish. Super efficient
2025年11月21日
自発的なレビュー
SortRefer からの回答
Thank you for taking the time to leave us a review. We look forward to working with you again in the future.
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