Southampton Cruise Parking Services レビュー 

783
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... もっと見る

5つ星のうち5の評価

A good experience. It all went rather smoothly. Would suggest some sort of identification or flag on your van for the return trip as it got quite chaotic at the cruise terminal and it was difficult... もっと見る

5つ星のうち5の評価

We arrived on a Sunday morning and everything was explained to me, the luggage was put in the transport and we were taken to the port and dropped off. On the way back into the port the ship docked at... もっと見る

5つ星のうち5の評価

They made it so easy for us taking our suitcases from the car putting them straight into the mini bus. I text when we arrived in Southampton and they were there within 12 minutes. We wll definitely... もっと見る

企業情報

  1. パーク アンド ライド
  2. 空港シャトル サービス
  3. 駐車サービス
  4. 駐車場

当該企業による記述

Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

783件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 50%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(783)

過去12か月のレビュー数: 210件

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5つ星のうち5の評価

Fantastic service

Extremely well organised both when dropping off the car and on pick up. Staff very friendly and even drove us into the warehouse when collecting the car so we did not have to stand in the rain.

2025年12月1日
5つ星のうち5の評価

Excellent service

Very efficient and professional with helpful drivers, clear instruction for leaving and collecting car. Easy to find and a good price. Would definitely use again

2025年11月26日
自発的なレビュー
5つ星のうち5の評価

A great, stress-free experience with SCPS.

SCPS may only a year old, but from my personal experience, the customer is at the heart of their service. Travel to/from Southampton cruise terminals is rarely a stress free experience. However, SCPS managed to make it so! The staff are really friendly and they did exactly what they said they would do! The hardest part was finding their location as the signs can be easily missed. Thank you.

2025年11月30日
自発的なレビュー
5つ星のうち5の評価

All in all a very good experience

All in all a very good experience. When I arrived photographs were taken all round the car, the mini bus was waiting and after handing over the keys we were on our way. On return I texted the company as instructed, very straightforward, and immediately received a text back to say the mini bus was on its way. Slight delay being picked up but it is chaotic when you get back from a cruise anyway. Nice touch that the company has a flag at the terminal so you are not constantly looking for the mini bus. The car was parked outside ready for us to leave. Very friendly, efficient staff. A great experience, keep it up. We will use again.

2025年11月22日
自発的なレビュー
5つ星のうち5の評価

Overall Excellent

I’ve never parked in Southampton for a cruise so I looked at Tripadvisor.

Some places were cheaper parking but had bad reviews.

This seemed good, so I used this parking service after reading the reviews on Tripadvisor and they were spot on.

Overall Southampton Cruise Parking Services were excellent.

The guys working there were courteous, efficient, friendly and helpful, both with drop off and collection, so full marks to them and they got my holiday off to a good start and finish!
Yes, there’s a little waiting, but not much.

My car was returned for collection in perfect condition.

My only maim suggestion for improvement is better signage for parking since the place looks like a disused warehouse.

Thanks SPCS and Tripadvisor

2025年11月16日
自発的なレビュー
5つ星のうち5の評価

Cruise parking at Southampton docks.

Very efficient and slick service. Helpful and pleasant staff and the transfers to and from the terminals were quick and the methods of communicating with the operator worked well. I would have no hesitation in using them again.

2025年11月26日
自発的なレビュー
5つ星のうち5の評価

Southampton Cruise terminal parking

A decent service for a reasonable price paid. All the staff I cam across were friendly and helpful. The admin was done quickly, and I felt in capable hands.
Our driver Ken, who collected us from the terminal, was very cheerful and a pleasure to be around.

2025年11月30日
5つ星のうち1の評価

I cancelled as my son is collecting us

I cancelled as my son is collecting us

2025年11月10日
Southampton Cruise Parking Services ロゴ

Southampton Cruise Parking Services からの回答

Good evening, Richard,

I am surprised to see your review as we have actioned a full refund for you on Nov 11, 2025, 4:32:37 PM GMT. you were entitled to every penny back as you were traveling outside 14 days. so I am a little surprised to see your review. The money should of hit your account as our merchant take up to 5 working days which meant it should of been received before 16th November. Can you kindly re check your bank account and update this review or if the money is not in your account please call us as i can send you a receipt showing the action from this date and we will need to call the merchant.

5つ星のうち5の評価

Excellent company

I would have no hesitation in recommending this company.
The location is perfect and easy to find. Very pleasant and helpful staff. From first contact with enquiry about booking 2 pick-up type cars, 6 people and 15 cases. We were given good information on drop off and pick up procedures, that worked very well. Dropping the cars off was a quick simple process. Driver loaded all the luggage and we had a quick 10 minute ride to our cruise terminal. Driver was very friendly and helpful. Unloading all the cases and pointing out the flag to look out for on our return.
Pick up on our return was the same experience. Only waited 5 minutes at the flag. Driver very helpful and friendly.
Our cars were waiting for us outside the building. They had clearly been stored inside and were in the same condition as we had left them. Very, very good experience and will definitely recommend and use this company again.

2025年11月19日
自発的なレビュー
5つ星のうち5の評価

Very effecient company.

Very effecient company.
Quickly delivery and collection with no fuss.
Friendly staff.
Car kept under cover.
I will definitely use them again.
Well done.

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Our First Experience

The staff we met were all very helpful and considerate. The whole experience from Drop Off to Return & Drive Away was very easy and straight forward. Thank you.

2025年11月1日
自発的なレビュー
5つ星のうち5の評価

Brilliant service!

I suffer from Parkinsons Disease and have trouble walking which the people from Southampton Cruise Parking Services recognised . They helped me from when I left my car with them and took me to the cruise ship and also on my return. Brilliant service from start to finish.

2025年9月13日
自発的なレビュー
5つ星のうち5の評価

First class service.

Our first experience with Southampton cruise parking and I have to say everything went smoothly on arrival and when we departed.
Directions to the office and drop off were accurate, nice and easy to get to off the motorway. Simple process of dropping off the car and transferring into the mini bus. Luggage went into a trailer behind.
Dropped off at the terminal, we had a short walk to deposit our bags and walked through security.
Coming home I texted the number 30 mins before we left the ship, I got a confirmation saying to wait at the blue flag. We messaged once there to say we were waiting and within 15 mins we were collected. Once back at the office the car was delivered back to us within 10 mins.
Before booking we read all the terms and conditions so we knew what to expect and followed the instructions when we left the ship.
All in all a smooth process and would recommend.

2025年10月26日
自発的なレビュー

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