SpaStore.co.nz レビュー 

2,978
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... もっと見る

5つ星のうち5の評価

I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... もっと見る

企業が回答しました

5つ星のうち5の評価

We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... もっと見る

5つ星のうち4の評価

The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especi... もっと見る

企業情報

  1. 風呂桶店
  2. 家具店
  3. 家電部品提供業者

当該企業による記述

Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

2978件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.7

すべてのレビュー

(2,978)

過去12か月のレビュー数: 30件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Easy and quick

2023年7月30日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hello Steve,

Thank you for your feedback! We're glad to know that your experience was easy and quick with us. Making your experience smooth and efficient is a priority for us. If you have any more comments or questions, feel free to let us know. We're here to assist you whenever you need us.

Best regards

5つ星のうち5の評価

fast service

fast service
good advice on sizing

2023年7月26日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hello Sheryl,

Thank you for taking the time to share your thoughts! We're delighted to hear that you appreciated our fast service and the helpful sizing advice. Providing efficient and knowledgeable assistance is important to us, and we're glad we could assist you in finding the right fit.

If you have any more feedback to share or need further assistance, please don't hesitate to reach out. We're here to ensure your experience with us is a positive one.

Best regards

5つ星のうち4の評価

Quick delivery

2023年7月24日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hello Lisa,

Thank you for your feedback! We're pleased to hear that you experienced quick delivery with us. Timely service is a priority for us, and we're glad we could meet your expectations. If you ever have any more comments or inquiries, feel free to reach out. We value your support and hope to have the opportunity to serve you again in the future.

Best regards

5つ星のうち5の評価

Excellent quality spa pool cover

Excellent quality spa pool cover. Delivered with care, well packaged. For an expensive purchase, i was quite relieved when I recieved it.

2023年7月9日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hello Ian,

Thank you for sharing your experience with us! We're thrilled to hear that you're satisfied with the excellent quality of the spa pool cover you purchased. We understand that such investments are important, and we're glad to have met your expectations. Your peace of mind is important to us, and we're committed to delivering our products with care and ensuring they are well-packaged for a safe arrival.

If you ever have any more feedback to share or need assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch products and service. Enjoy your spa pool cover!

Best regards

5つ星のうち5の評価

Silver Cove

Products arrived promptly

2023年6月27日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear James,

We're thrilled to know that your products arrived promptly. Your satisfaction is our priority, and we're dedicated to ensuring timely deliveries. If you have any more feedback to share or need assistance in the future, feel free to reach out. We appreciate your support and hope to serve you again soon at Spa Store NZ!

Kind regards

5つ星のうち5の評価

Quick delivery

2023年6月21日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Gary,

Thank you for your feedback! We're pleased to hear that you experienced quick delivery with our service. Providing efficient and timely delivery is something we take pride in. If you have any further comments or inquiries, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you again soon!

Kind regards

5つ星のうち5の評価

Prompt delivery

2023年6月12日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Steven,

Thank you for your feedback! We're glad to see that you were satisfied with our prompt delivery service. Ensuring timely delivery is one of our top priorities, and we're committed to maintaining this level of service. If you have any other comments or questions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!

Kind regards

5つ星のうち5の評価

The goods arrived so promptly…

The goods arrived so promptly considering it was a big item. Very pleased with the service.

2023年6月12日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Sheryl,

We're thrilled to hear that you were pleased with our service! Thank you for acknowledging the prompt delivery of your large item. We understand how important it is to receive your goods in a timely manner, and we're glad we could meet your expectations. If you ever need assistance with anything else or have further feedback to share, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again in the future!

Kind regards

5つ星のうち5の評価
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Russell,

We're delighted to receive your feedback! Thank you for recognizing our efforts in offering competitive pricing and speedy delivery. Your satisfaction is paramount to us, and we're committed to maintaining the quality of our service. If you ever need assistance or have any more feedback to share, please don't hesitate to reach out. We're here to provide you with the best experience possible. Looking forward to serving you again soon!

Kind regards

5つ星のうち5の評価

Prompt service. Very helpful.

Prompt service and delivery. Very helpful. Much appreciated.

2023年6月8日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Isabel,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our service prompt and helpful. Your satisfaction is our top priority, and we're dedicated to providing excellent service and efficient delivery. If you have any further comments or suggestions, please feel free to share them. We look forward to serving you again in the future!

Kind regards

5つ星のうち5の評価

So efficient

So efficient. Ordered it in the afternoon and it was delivered the next morning.

2023年5月24日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Paul,

Thank you for your feedback! We're thrilled to hear that our service was so efficient for you. It's great to know that you were able to place your order in the afternoon and receive it the next morning. We take pride in providing fast and reliable delivery to our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

Best regards

5つ星のうち5の評価
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Darren,

Thank you for your feedback! We're glad that you found our online purchasing process quick and easy. We strive to provide a seamless and user-friendly experience for our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

Best regards

5つ星のうち3の評価

No samples

They were very nice at returning my product that was incorrect and that I was unhappy with. They promised to send me some samples for the spa but I never received them.

2023年5月23日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Annabelle,

Thank you for reaching out to us regarding the "free gift" and our attempts to contact you. We apologize if there was any miscommunication or misunderstanding during our previous interactions.

We genuinely value your satisfaction as our customer and strive to provide excellent service. Our team made several attempts to reach out to you regarding the "free gift." However, upon receiving your email requesting us not to call anymore, we promptly respected your instructions and ceased any further phone communication.

We apologize if this has caused any inconvenience or confusion. We appreciate your understanding and assure you that we are here to address any concerns or inquiries you may have.

If you would like to discuss the matter further or if there is anything else we can assist you with, please do not hesitate to let us know. We are committed to providing you with the best possible service and ensuring your satisfaction.

Thank you for your understanding, and we look forward to serving you in the future.

Best regards,

5つ星のうち5の評価

Great products and prompt service.Free…

Great products and prompt service.Free postage helps a lot.

2023年5月23日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Ralph,

Thank you for your feedback! We're glad you appreciate our great products, prompt service, and free postage. Your satisfaction is our priority. If you need further assistance, please reach out. We look forward to serving you again.

Best regards

5つ星のうち5の評価

Recieved the next day (in Gizzy

Recieved the next day (in Gizzy - so thats impressive!). Good communication

2023年5月22日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Robin,

Thank you for your feedback! We're thrilled that you received your order the next day, even in Gizzy, which is impressive! We pride ourselves on providing fast delivery and maintaining good communication with our customers. If you have any further feedback or need assistance, please let us know. We appreciate your support and look forward to serving you again soon.

Best regards

5つ星のうち5の評価

Quick dispatch of part

Quick dispatch of part
Competitive pricing

2023年5月21日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Blair,

Thank you for your feedback! We're glad to hear that we provided a quick dispatch of the part you ordered. Our goal is to ensure prompt and efficient service for our customers. Additionally, we strive to offer competitive pricing to provide you with the best value. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

Beat regards

5つ星のうち5の評価

Excellent service.

Excellent service when ordering a replacement cover for an older model spa. Vanessa was super helpful.

2023年5月19日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Christine,

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent service experience when ordering a replacement cover for your older model spa. We're glad you were provided with superb assistance.

Your satisfaction is our top priority, and we strive to deliver exceptional service to all our customers. If there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out.

Thank you for choosing us and for your kind words. We truly appreciate your support, and we look forward to serving you again in the future.

Best regards

5つ星のうち5の評価

Awesome store

They have everything I ever need in one place no need to visit any other websites as they have it all

2023年5月17日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Debbie,

Thank you for your amazing feedback! We're thrilled to be your go-to store for all your needs. With our comprehensive selection, there's no need to visit other websites. We're committed to providing convenience and satisfaction. If you have any further feedback or need assistance, please reach out. We appreciate your support and look forward to serving you again.

Best regards

5つ星のうち5の評価

Great overall service

Competitive prices.
Helpful staff.
Good communication.
Fast delivery.
Great overall experience

2023年5月15日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Richard,

Thank you for your wonderful feedback! We're delighted to hear that you had a great overall experience with us. Your satisfaction is our utmost priority, and we're thrilled that our efforts in providing excellent service have met your expectations.

We're also glad that our competitive prices, helpful staff, good communication, and fast delivery contributed to your positive experience. We aim to make your shopping experience convenient, efficient, and enjoyable in every way possible.

If there's anything else we can assist you with or if you have any further feedback or suggestions, please don't hesitate to let us know. We value your input and are always looking for ways to improve.

Once again, thank you for choosing us. We truly appreciate your support and look forward to serving you again in the future.

Best regards

5つ星のうち5の評価

Quick and easy

2023年5月15日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Craig,

Thank you for your positive feedback! We're thrilled to hear that your experience with us was quick and easy. Providing a seamless and efficient service is our top priority, and we're glad we were able to meet your expectations.

If there's anything else we can assist you with, please feel free to reach out. We're always here to help and make your interactions with us as smooth as possible.

Thank you again for choosing us, and we look forward to serving you in the future.

Best regards

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