SpaStore.co.nz レビュー 

2,978
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... もっと見る

5つ星のうち5の評価

I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... もっと見る

企業が回答しました

5つ星のうち5の評価

We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... もっと見る

5つ星のうち4の評価

The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especi... もっと見る

企業情報

  1. 風呂桶店
  2. 家具店
  3. 家電部品提供業者

当該企業による記述

Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

2978件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,978)

過去12か月のレビュー数: 30件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fast and easy shop

Fast and easy shop, no dramas, ordered and got delivered in 3 days. Packaged well items were exactly as described.

2023年5月6日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Sid,

Thank you for your feedback. We appreciate your positive experience with our shop, from the fast and hassle-free ordering process to the prompt delivery within 3 days. We take pride in securely packaging our items, which arrived in excellent condition. Your satisfaction is important to us, and we value your trust. Should you have any further questions or need assistance, our customer support team is here to help. Thank you for choosing us, and we look forward to serving you again.

Best regards

5つ星のうち5の評価

Straight forward easy

2023年5月2日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Max,

Thank you for your feedback. We're glad to hear that your experience with us was straightforward and easy. At Spa Store, we prioritize providing a seamless and hassle-free experience for our customers.

Your satisfaction is our top priority, and we continuously strive to improve our services. We appreciate your business and look forward to serving you again in the future. If you have any further feedback or need assistance, please reach out to our customer support team.

Thank you for choosing Spa Store NZ. We genuinely value your support and remain committed to delivering exceptional products and services.

Kind regards

5つ星のうち5の評価

Fast delivery

Fast delivery which is great as our spas are used commercially and don't want any down time.

2023年5月2日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Graeme,

Thank you for the positive feedback on our fast delivery service. We understand the importance of minimizing downtime for commercial spas. We appreciate your business and look forward to serving you again.

Kind regards

5つ星のうち5の評価

Order a replacement control panel

Order a replacement control panel - unit arrived when they said it would, was well packed and undamaged and is now inplace and working well

2023年5月2日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Mr. Hodge,

Thank you for your positive feedback and for choosing Spa Store for your replacement control panel. We are delighted to hear that your unit arrived in a timely manner and was well-packed, ensuring it reached you undamaged.

We strive to provide a seamless and efficient delivery process, and we are thrilled that you experienced just that. It's great to know that your replacement control panel is now in place and working well, meeting your expectations.

If you have any further questions or need assistance with your control panel or any other spa-related products, please don't hesitate to reach out to our customer support team. We are here to help and ensure your continued satisfaction.

Thank you again for your kind words and for choosing Spa Store. We truly appreciate your business, and we look forward to serving you in the future.

Kind regards

5つ星のうち2の評価

Your website did not give an accurate…

Your website did not give an accurate description of the product alternatives meaning I purchased items with the wrong clips.
This meant I needed to go to hassle of Re packing and sending items back.
Inability to visit your store to get correct item 1st off is annoying

2023年4月24日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Max,
Thank you for reaching out to us and sharing your feedback. We apologize for any inconvenience caused by the inaccurate product description on our website. As an online-only store, we understand that not being able to visit a physical location can be frustrating.

We sincerely apologize for any hassle you had to go through in repacking and returning the items. Your feedback is valuable to us, and we will use it to improve our product descriptions and ensure a better shopping experience for our customers.

If there is anything else we can assist you with or if you have any further concerns, please feel free to let us know. We appreciate your understanding.

Kind regards

5つ星のうち5の評価

Great supplier

Good pricing, easily contactable, and arrived promptly.

2023年4月24日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Carolyn,

Thank you for your wonderful feedback! We're thrilled to hear that you consider us a great supplier.

We're glad that you found our pricing to be good and that you were able to easily contact us when needed. Ensuring prompt delivery is also a priority for us, and we're pleased to know that your order arrived promptly.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち5の評価

I have brought 2 spa trays but they are…

I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray will take glasses whereas everything else seemed only to take bottles or cans. The products arrived in good condition and only took a few days. I would definitely recommend this company to buy from.

2023年4月18日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Gail,

Thank you so much for your positive review and for choosing our spa trays as Christmas presents for your friends. We're thrilled to hear that you appreciate the sturdiness of the trays and the fact that they can accommodate glasses, unlike other products you considered.

We're also glad that the products arrived in good condition and within a few days. We strive to provide efficient and timely delivery service to ensure customer satisfaction.

Your recommendation means a lot to us, and we truly appreciate your support. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you again for your kind words and for choosing our company. We hope your friends enjoy their spa trays, and we wish you a wonderful holiday season.

Best regards

5つ星のうち5の評価

easy to navigate website and quick…

easy to navigate website and quick delivery

2023年4月12日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Murray,

Dear Customer,

Thank you for the positive review! We're glad you found our website easy to navigate and that the delivery was quick. We appreciate your feedback and look forward to serving you again in the future.

Best regards

5つ星のうち5の評価

Great trader

Great trader! Many thanks.

2023年4月10日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Lee,

Thank you for your kind words. We truly appreciate your support and feedback.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help.

Many thanks once again!

Best regards

5つ星のうち5の評価

Great website… prompt service.

Great website… prompt service.
Thankyou!

2023年4月8日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Christine,

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our website and appreciated our prompt service.

Your satisfaction is our priority, and we're delighted to have met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.

Thank you for choosing us, and we look forward to serving you again in the future.

Best regards

5つ星のうち5の評価

My order was correct and arrived…

My order was correct and arrived Promptly
Thanks

2023年4月3日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Neville,

Thank you for your positive feedback! We're delighted to hear that your order was correct and arrived promptly.

Ensuring accurate orders and timely delivery is important to us, and we're glad we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち5の評価

Awesome customer experience

Very clear instructions, good price, fast easy delivery. Great communication

2023年4月3日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Dear Emily,

Thank you for your fantastic feedback! We're thrilled to hear that you had an awesome customer experience with us.

We're glad that our instructions were clear, and you found our prices reasonable. It's great to know that the delivery was fast and easy, and we appreciate your positive comments about our communication.

If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our top priority.

Thank you for choosing us and for your kind words. We look forward to serving you again in the future.

Best regards,

5つ星のうち5の評価

Good range of products

Good range of products, good service and delivery.

2023年3月30日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Tjeerd,

Thank you for your positive feedback! We're glad to hear that you found our range of products to be good and that you were satisfied with our service and delivery.

Ensuring a wide selection of products and providing excellent service is important to us. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out.

Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち5の評価
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Sarah,

Thank you for your continued support and positive feedback! We're delighted to hear that your sales experience with us was easy and quick, as always.

Providing a seamless and efficient sales process is our goal, and we're glad we consistently meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

Thank you for choosing us, and we appreciate your ongoing trust in our services.

Best regards

5つ星のうち5の評価

SPA POL HANDLE

Received just what we needed.
Easy to fit on side of pool.
Handled can came out when not in use.

2023年3月28日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Arnot,

Thank you for your feedback regarding the SPA POLE HANDLE. We're glad to hear that you received just what you needed and found it easy to fit on the side of your pool.

Regarding the handle, we understand that it can come out when not in use. This feature provides added convenience and ensures that the handle doesn't obstruct or create any inconvenience when it's not needed. We appreciate your positive perspective on this aspect.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product, and we appreciate your support.

Best regards

5つ星のうち5の評価

Easy to use online ordering and quick…

Easy to use online ordering and quick delivery.

2023年3月27日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Peter,

Thank you for your positive feedback! We're glad to hear that you found our online ordering process easy to use and that the delivery was quick.

Ensuring a user-friendly online ordering experience is important to us, and we're delighted that it met your expectations. Timely delivery is also a priority, and we're pleased to know that your order arrived quickly.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち4の評価

Service response good

Service response good. Delivery times good. Just have a wee bit of trouble fining products on website.

2023年3月27日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Sue,

Thank you for your feedback! We're pleased to hear that you found our service response and delivery times to be good.

We apologize for any trouble you experienced while trying to find products on our website. We appreciate your feedback and will take it into consideration to improve the website's navigation and product search functionality for a better user experience.

If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち5の評価

Cheap & fast delivery

Cheap price then anywhere else and delivered in 2 days!!

2023年3月25日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Ripal,

Thank you for your positive feedback! We're thrilled to hear that you found our prices to be affordable and that the delivery was fast.

We strive to offer competitive pricing to provide the best value for our customers. Ensuring speedy delivery is also important to us, and we're delighted that your order arrived in just 2 days.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち4の評価

Products arrived quickly

Products arrived quickly, and as described.
Good online store!

2023年3月21日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi aaron,

Thank you for your positive feedback! We're glad to hear that your products arrived quickly and were as described.

Ensuring prompt delivery and accurate product descriptions is important to us, and we're pleased that we met your expectations in these areas.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

5つ星のうち5の評価

Right product delivered quickly

Right product delivered quickly, great service

2023年3月19日
SpaStore.co.nz ロゴ

SpaStore.co.nz からの回答

Hi Jim,

Thank you for your feedback! We're thrilled to hear that you received the right product quickly and that you had a great service experience.

Providing the correct product and ensuring prompt delivery are top priorities for us, and we're delighted that we met your expectations in these areas. We strive to provide excellent service to our valued customers.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we appreciate your support.

Best regards

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